→ I am a senior IT and engineering professional with over two decades of experience and a track record of driving optimal standards of quality and efficiency via motivational leadership, astute strategic development and robust operational management. → I bring extensive IIoT, IT Infrastructure and DevOps experience and a deep knowledge of the automotive, manufacturing, warehouse automation and retail industries. → I am adept in managing complex projects from end-to-end, identifying and realising opportunities for process improvement and building high-performing teams. → I am a dedicated, adaptable and proactive leader with an innovative, analytical and results-driven approach. I am renowned for rapidly delivering pragmatic solutions to complex challenges and establishing positive and productive relationships with internal stakeholders. → I look forward to discussing how I can add value to your organisation.KEY SKILLS & EXPERTISELeadershipOperational ManagementStrategyProject ManagementIT InfrastructureDevOpsIIOT Budget Management Change ManagementProcess ImprovementInnovationStakeholder Management
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Chief Crisp Officer And OwnerEat CrispsOxford, Gb
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Director Of Professional ServicesArms Innovations Ltd Nov 2023 - Present• Hold comprehensive strategic and operational management responsibility for the Professional Services function. • Lead development and sales activities for IIoT.• Designed and implemented the company’s first regional structure, delivering efficient and effective support to a large UK client base. • Established an exceptional team via astute recruitment, effective training, targeted coaching & mentoring and robust performance management. • Significantly improved integration capabilities via the implementation of both existing and self-developed platforms, including API to API, AMQ, MQTT and OPC interfaces. • Maintained a 100% client retention rate and grew the client base by 25% in 2024. • Accelerated implementation timelines by 50% from 18 to nine months. • Delivered significant revenue growth via launching new service offerings and strategies. -
Senior Managing ConsultantArms Innovations Ltd Jun 2023 - Nov 2023• Spearheaded the delivery of high-impact consultancy services to a diverse client portfolio. • This included responsibility for team leadership, requirements gathering, strategic development, performance management, client relationship management and change management. • Drove major operational quality and efficiency improvements whilst reducing costs via identifying and implementing opportunities for process improvement. • Improved efficiency by c. 20% via automating key workflows. • Reduced labour costs by c. 10% by improving response times and establishing a proactive approach.
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Managing ConsultantArms Innovations Ltd Oct 2022 - Jun 2023• Established and led a highly effective team of consultants in delivering professional services to a variety of clients. • Delivered ARMS’s enterprise level software platform and quality management system to warehouse and distribution sector clients. • Supported businesses in developing and implementing effective asset lifecycle management. • Reviewed and implemented end-to-end warehouse asset management solutions, from concept to decommissioning.
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Senior ConsultantArms Innovations Ltd May 2022 - Sep 2022• Built and managed a Professional Services team, with key focuses including working with OEMs and system integrators to integrate ARMS with their systems, implementing and managing company software, developing the IIOT gateway and producing and delivering customer training packages.• Maintained and operated Azure Cloudflare and Twilio
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It Devops - Workspace Solutions SpecialistBmw Group Jan 2017 - May 2022• Supervised IT operations for over 7500 devices across three manufacturing sites. • As Data Centre Duty Manager, responded to emergency calls and served as second-level escalation point for data centre facility issues. • As Major Incident Manager for Manufacturing, ensured full and rapid resolution of all IT tickets. • Utilised workplace visualisation solutions such as Citrix, Azure Virtual Desktop and Proxmox; Docker and LXC containers and InTune for mobile device management. -
Lead Project Supervisor - Emea Building ProjectsBmw Group 2015 - 2017• Held end-to-end management responsibility for major projects across seven sites, including four manufacturing sites. • Accountable for team leadership, strategic planning and management of budgets of up to £20m, Lean design and construction, writing specifications and conducting technical tender interviews, change management, valuations, risk management, quality assurance, reporting and stakeholder management. • Key projects included building modifications and upgrades, new builds, process facilities preparation, automation, offices and manufacturing sites.
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Automation Facility PlannerBmw Group 2012 - 2015Oxford, England, United Kingdom- Project Management of minor and major automation facility installations and changes up to £13 million.- Project managing Long Term Plant Development (LPD), undertaking feasibilities studies for 10 year cycles.- Supporting Maintenance and Process departments to improve efficiency in automation.- Optimisation of automation facilities to improve efficiency and right first time.
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Robot Programmer & Process EngineerBmw Group 2007 - 2012Oxford, England, United Kingdom- Lead programmer for 22 7-Axis line tracking robots writing programs and parameters for all product life cyclechanges.- Creation and development of process documentation for both Process Engineers and production associates as wellas providing robot training according to Lean Manufacturing Principles.- Using back-to-track GEMBA walks to understand, learn and develop more efficient processes for both the companyand working associates.- Researching new facilities and striving to continuously improve the efficiency of the area without impacting quality.- Root cause analysis of faults from PLCs, Robot Controllers and End Device diagnostics.
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Engineering Technician ApprenticeBmw Group Aug 2004 - Aug 2007Oxford, England, United Kingdom
Craig Moss Education Details
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Distinction -
Oxford & Cherwell Valley CollegeDistinction
Frequently Asked Questions about Craig Moss
What company does Craig Moss work for?
Craig Moss works for Eat Crisps
What is Craig Moss's role at the current company?
Craig Moss's current role is Chief Crisp Officer and Owner.
What schools did Craig Moss attend?
Craig Moss attended Buckinghamshire New University, Abingdon And Witney College, Oxford & Cherwell Valley College.
Not the Craig Moss you were looking for?
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Craig Moss
Kings Langley -
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Craig Moss
Greater London2oracle.com, hotmail.co.uk1 (800) 6XXXXXXX
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Craig Moss
Abergele
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