• Created and maintained talent relationships with consistent communication through email and phone conversations• Qualified, evaluated, and recommended candidates positioned to meet client needs• Negotiated candidate rates, shift preferences, and relevant topics that affected contracts and placement• Conducted physician and management sourcing through email and social media outreach, while utilizing recruitment databases• Joined professional networking organizations, attended industry trade shows, and established passive channel sources to develop a long term book of business• Aggregated and cultivated pipeline of potential physicians with combined $1.5 million in salaries

• Acted as Manager on Duty, resolved guest complaints, and ensured an outstanding experience for guests• Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; and willingness and ability to engage in effective communication with management, peers, and associates• Conducted candidate interviews, screenings, and onboarding• Ensuring a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attraction• Assisted in monitoring and assessing service and satisfaction trends, evaluate and address issues and make improvements accordingly

• Engaged in training programs geared towards call techniques and customer retention strategies• Executed learned communication skills to re-sell the value of services and prevent clientele loss• Grew business partnerships, recommended solutions, and advised on account modifications to meet Company needs • Consistently exceeded monthly performance goals

• Held responsibility of handling/serving all food items to adhere to the state policies of New Hampshire• Assisted the Food and Beverage and Catering Director in the running of daily operational activities• Frequently assisted colleagues during rush periods to promote teamwork while providing extraordinary service and guest dining room experience

• Constantly portrayed a highly professional image of the hotel while achieving guest satisfaction • Responsible for providing a friendly welcome & high-quality service to guests• Independently organized and supervised weekly activities provided to guests within the resort