Successfully supported various Chemical Business Units in meeting their HSSE risk management requirementsLed customer HSSE appraisal program in North America, completing a planned 3 year project within 2 years.Conducted distributor and terminal audits ensuring compliance to Shell's minimum standards and providing opportunities for improvement suggestions to the service providerProvided Product Stewardship leadership, training, incident learning's; company concerns; new HSSE initiatives etc., and support to colleagues, customers, carriers, etc. Analyzed trends in incidents and appraisal findings and developed action plans with a view to sharing Best Practices in the industry

Generated new and ongoing sales, successfully negotiating with each customer to extract value while providing a Product/Service offering reflecting agreed-to customer requirements including price, rebates, service, quality, technical advise, and HS&E considerations Consistently met or exceeded territory volume, revenue, profit and expense targetsBuilt and maintained strong customer relationships through multilevel selling and professionalism in responding to and dealing with customer needsTwo time member of award winning Canadian Solvents Sales team (internal company competition between regions) Provided market intelligence relating to activities in Canada regarding: competitors, industry trends, new products and opportunities in the marketplaceMade recommendations to the Sales Director for strategic decisions and planning.

Managed/directed bulk carrier dispatch activities ensuring MEO sourcing and optimum trailer utilizationAnalyzed carrier performance as outlined in the Service Agreements ensuring operational and service excellence (safety, on - time delivery, Responsible Care directives)Investigated all bulk truck incident and accidents, identifying root causes and ensuring effective responses and corrective action by carriersCo-coordinated and facilitated quarterly carrier Continuous Improvement (CIP) meetings for five different carriers Conducted Route Risk Assessments for bulk road solvent movements, recommending changes when necessary, and assisting with the development of a risk assessment tool currently utilized in organizationConducted Carrier Facility Audits and followed up on items identified as: "Concerns/Opportunities for Improvement", ensuring corrective action occurred in a timely mannerCoordinated & facilitated annual customer/terminal Safety and Environmental reviews with carriers and sales personnelProvided operational support on truck related issues to all of SCCL & third party dispatchers Initiated and developed procedures/guidelines, increasing efficiency and effectiveness with respect to delivery reliability, sourcing and payload optimizationActed as primary liaison for all issues between carriers/ terminals and customer serviceNegotiated rates and selected carriers for spot movements

Coordinated all Bulk Chemical and Lubricant deliveries utilizing both company equipment and contract carriers, including both domestic and US shipments from several loading locationsMonitored and maintained adequate bulk chemical inventories at TMP terminalMaintained absence & overtime reports for company drivers and terminal operatorsCoordinated daily with production scheduler ensuring bulk lubricant availability and efficient movement of specialty blends to maximize swing tank utilizationEnsured correct documentation for all shipmentsMaintained software for Emark Automated Loading System at Sarnia Refinery including customer set ups and issuing of customer and driver loading cardsPrimary liaison for all delivery complaintsMember of Sarnia Emergency Response Team