Craig Preston

Craig Preston Email and Phone Number

Founder/CEO at C²Perform | We help companies improve performance and keep their people | People can do great things with the right code. @ C2Perform
Craig Preston's Location
Cumming, Georgia, United States, United States
Craig Preston's Contact Details

Craig Preston personal email

n/a
About Craig Preston

OperationsOutsourcingInbound Call Center Sales ManagementOnline RetailBusiness Process ImprovementsWarehousingUtilities

Craig Preston's Current Company Details
C2Perform

C2Perform

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Founder/CEO at C²Perform | We help companies improve performance and keep their people | People can do great things with the right code.
Craig Preston Work Experience Details
  • C2Perform
    Founder And Ceo
    C2Perform Feb 2014 - Present
    Roswell, Ga, Us
    Founder/CEO at C²Perform. We help customer support operations improve performance and retain employees. Founded the company in 2014 because my experiences as a contact center practitioner made it clear there was a need for a solution that would streamline processes and deliver a better customer and employee experience. Today, I’m privileged to work with some of the world’s best-known brands in more than 25 countries across a wide range of industries. These companies rely on our performance management and employee engagement tools to deliver on customer promises, drive operational cadence and create a better work environment. Equally as important: Leading our incredible team of professionals who make it all happen.C2Perform consolidates training, quality assurance, coaching, knowledge tools and agent performance metrics into one environment which uses gamification techniques to keep agents engaged and foster a continuous improvement culture.
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  • Luxe Factory Outlet
    Investor & Board Member
    Luxe Factory Outlet Mar 2013 - Jul 2018
    Luxe Factory Outlet is a fast growing $2.5mil online retailer specializing in overstocked merchandise.
  • Zlane Services
    Founder And Managing Partner
    Zlane Services Sep 2012 - Jun 2016
    zLane Services provides business process consulting, mobile app development and business systems management for small to medium size businesses. We are currently providing services to multiple clients helping them develop and implement mobile and website applications to improve their customer experience, increase revenues and reduce costs.
  • Capgemini
    Vice President Bpo Utilities
    Capgemini Aug 2006 - Aug 2012
    Paris, France, Fr
    Capgemini is a multinational IT services, consulting and BPO firm with operations in more than 50 countries. I led the Utilities BPO practice and was responsible for all aspects of multiple large scale engagements.
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  • Allconnect
    Chief Operating Officer
    Allconnect Jan 2001 - Aug 2006
    Fort Mill, South Carolina, Us
    Allconnect is a free service that helps consumers shop for home utility service providers. I helped grow the company to over $50mil in revenue and established the operational cadence for sustained growth. Allconnect was later purchased by Red Ventures.
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  • Excelergy
    Vice President Of Client Management
    Excelergy 2000 - 2001
    Winooski, Vermont, Us
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  • Southern Company
    Various Management Positions
    Southern Company Jan 1984 - Jan 2000
    Atlanta, Ga, Us
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Craig Preston Skills

Process Improvement Outsourcing Program Management Vendor Management Business Process Improvement Change Management Management Consulting Operations Management Business Analysis Strategic Planning Call Center Smart Grid Integration Cross Functional Team Leadership Business Process Re Engineering

Craig Preston Education Details

  • Troy University
    Troy University
    Accounting & Computer Science

Frequently Asked Questions about Craig Preston

What company does Craig Preston work for?

Craig Preston works for C2perform

What is Craig Preston's role at the current company?

Craig Preston's current role is Founder/CEO at C²Perform | We help companies improve performance and keep their people | People can do great things with the right code..

What is Craig Preston's email address?

Craig Preston's email address is cr****@****der.com

What is Craig Preston's direct phone number?

Craig Preston's direct phone number is +167836*****

What schools did Craig Preston attend?

Craig Preston attended Troy University.

What skills is Craig Preston known for?

Craig Preston has skills like Process Improvement, Outsourcing, Program Management, Vendor Management, Business Process Improvement, Change Management, Management Consulting, Operations Management, Business Analysis, Strategic Planning, Call Center, Smart Grid.

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