Craig Ralph

Craig Ralph Email and Phone Number

Manager, Digital Marketing at RBC Wealth Management @ RBC Wealth Management
toronto, ontario, canada
Craig Ralph's Location
Toronto, Ontario, Canada, Canada
Craig Ralph's Contact Details

Craig Ralph personal email

n/a
About Craig Ralph

A well-presented, industrious and highly personable individual who has extensive in-depth experience of RBC Wealth Management Canada’s Digital Marketing and Business Development services, and running a personal business. Strong finance professional with a Bachelor of Arts (BA) focused in Economics, along with a Minor in Business from Brock University - the Goodman School of Business. Obtained very high leadership qualities from playing at a high-level in sports as captain, running my own business and managing small to large teams. Learned the BEST customer service and skills from working at the happiest place on earth, Walt Disney World Resorts in Orlando, Florida. Have a proven track record of contributing to the profitability of all my previous employers by generating income from the skills I have acquired and building an everlasting brand!

Craig Ralph's Current Company Details
RBC Wealth Management

Rbc Wealth Management

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Manager, Digital Marketing at RBC Wealth Management
toronto, ontario, canada
Website:
rbcwealthmanagement.com
Employees:
6359
Craig Ralph Work Experience Details
  • Rbc Wealth Management
    Manager, Digital Marketing
    Rbc Wealth Management Mar 2020 - Present
    Canada
    Manage and lead the digital marketing team.Identify, develop, and optimize digital marketing strategies and programs (including SEO, SEM, email marketing, podcasting, etc.) for advisor teams and provide consultative support.Operate as a digital marketing website subject matter expert in marketing automation best practices as well as business development. Leverage data and analytics to inform the digital marketing roadmap for advisor teams and report on success of tools.Collaborate with internal business development consultants, technology trainers, support teams, content providers and designers to launch and optimize digital platforms.Maintain a clear understanding of the RBC Wealth Management overall digital ecosystem to optimize inter-departmental alignment.Provide leadership and forward-looking perspective to digital marketing team members, branch teams and head office groups.Identify and assess technologies, vendors and best practices to ensure we are maximizing business development opportunities.
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  • Rbc Wealth Management
    Digital Marketing Associate
    Rbc Wealth Management Aug 2019 - Mar 2020
    Toronto, Canada Area
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  • Rbc Dominion Securities
    Program Associate
    Rbc Dominion Securities Aug 2018 - Aug 2019
    Toronto, Canada Area
    Supported in the development and implementation of various initiatives for the marketing and digital marketing initiatives across Canada.Assist with the research, planning, and execution of marketing and digital marketing initiatives.Manage marketing cloud platform we offer to our clients.
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  • Rbc Investor & Treasury Services
    Securities Lending Control Officer
    Rbc Investor & Treasury Services May 2016 - Aug 2018
    Toronto, Ontario, Canada
    Monitoring daily market trades and settlements for clients and ensure they are settled accurately and on a timely basis.Daily reviewing and investigation of Reconciliation reports to ensure clients accounts are balanced.Worked closely with analyst to improve internal processes for day to day activities by 50% with a macro.Implemented a new way to monitor and track trades using Excel to improve manual errors by 90%.Very proficient in all systems of Microsoft Office, Milvus, SL, Bank of New York, CDS, SMAC, and Global Trade +.
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  • Rbc Wealth Management
    Operations Administrator
    Rbc Wealth Management Jul 2015 - May 2016
    Toronto, Ontario, Canada
    Completing daily transfers between institutions and internal clients too ensure they are processed accurately and efficiently.Provide support to operation members and branches as defined in service level agreement.Ensure that quality service is provided and represent RBC in a professional manner at all times.Helped and stayed late to roll out the new business of RBC DI retail side.Took on increased roll of Service link supervisor where I would assign client cases to be resolved by co-workers.Very proficient in all systems of Microsoft Office, CDS, BTS, and Service link.
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  • Walt Disney World
    Customer Service, Quick Serve Food And Beverage
    Walt Disney World Feb 2014 - Aug 2014
    Orlando, Florida
    Handling customer complaints to ensure customer satisfaction.Taking and fulfilling orders for food and beverage (including alcohol) at indoor resort while dealing with complaints and handling cash.Improved efficiency by implementing a new assembly line method to replace one FTE where desired.Obtained a J-1 work visa to work in the United States and received the U.S. equivalent smart serve.Preparing and assembling food items in kitchen, including the use of fryers, broilers and other industrial cooking equipment, following Health and Safety regulations. (HACCP)
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  • College Pro
    Franchise Manager
    College Pro Apr 2013 - Sep 2013
    Grimsby/Fonthill/Vineland/Lincoln/Beamsville, Ontario
    Managed a successful window cleaning business, improving territorial sales by 100%.Responsible for marketing, estimating, door to door sales, and customer service.Hiring, training and managing a technical team and promoting a safe work environment.Responsible for reporting all aspects of financial management.
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  • Urban Improvements
    Landscaper
    Urban Improvements Apr 2010 - Jul 2013
    Mississauga
    Maintained commercial tenant properties including lawns and gardens and all landscaping projects.
  • Longo'S
    Meat Clerk
    Longo'S Sep 2006 - Sep 2010
    Toronto
    Responsible for closing the store ensuring all equipment in the meat department is properly cleaned. Cutting and packaging meat products and putting them into refrigerated bunkers. As well as assist customers and further there information on products.
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Craig Ralph Skills

Sales Customer Service Marketing Finance Organizational Behavior Entrepreneurship Economics Landscaping Butchery Management Event Planning Teamwork Microsoft Excel Microsoft Office Leadership Powerpoint Social Media Public Speaking Time Management Microsoft Word Team Leadership Diversity And Inclusion

Craig Ralph Education Details

Frequently Asked Questions about Craig Ralph

What company does Craig Ralph work for?

Craig Ralph works for Rbc Wealth Management

What is Craig Ralph's role at the current company?

Craig Ralph's current role is Manager, Digital Marketing at RBC Wealth Management.

What is Craig Ralph's email address?

Craig Ralph's email address is cr****@****rbc.com

What schools did Craig Ralph attend?

Craig Ralph attended Goodman School Of Business At Brock University.

What skills is Craig Ralph known for?

Craig Ralph has skills like Sales, Customer Service, Marketing, Finance, Organizational Behavior, Entrepreneurship, Economics, Landscaping, Butchery, Management, Event Planning, Teamwork.

Who are Craig Ralph's colleagues?

Craig Ralph's colleagues are Chris Sadaka, Adpa®,cima®, Eva Bitri, Mark Capomaccio, Tina De Luca, Ben Taylor, Robert Naoum, Anastasios Tasso Kanellopoulos, F. Pl..

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