Craig Richards Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

New Hampshire, United States

Norfolk, Virginia, United States

• Conduct 20+ monthly investigations encompassing ethics and compliance, workplace violence, insider risk, mortgage fraud, and financial crimes within the US, Canada, India, and the Philippines. • Authored the enterprise standard for converged security services including investigations and forensics, ensuring 100% compliance and standardization. • Lead and participate in 10+ executive protection details domestically and internationally for company executives, including close protection, advance site surveys, motorcades, and threat assessments. • Created an enterprise standard for Workplace Threat Assessment, illuminating roles and responsibilities across the organization and implementing standardized methodologies. • Execute 100+ behavioral threat assessments utilizing WAVR-21 methodology. • Designed a new module within eGRC Archer to provide comprehensive templates and reporting for executive protection, advance site surveys, and event security. • Recognized as an internal expert for mental crisis response and coordinate mandatory EAP for employees in conjunction with HR. • Identified a security risk with employee transportation and coordinated with law enforcement and public officials to implement a comprehensive fix, reducing employee complaints by 95%.

Florida, United States

• Managed five direct reports and oversaw all security related incidents at international airports and local stores within a 10+ state area. • Conducted 5K+ annual investigations encompassing internal employee misconduct, workplace violence, insider risk, auto theft, financial crimes, bribery, kickbacks, third-party due diligence, and more. • Created an accountability system in response to 12K missing vehicles annually and implemented weekly and quarterly check-ins with district managers, reducing missing vehicles by 90% and saving $775K annually. • Identified that the average amount of time required to search for a missing vehicle was 21 days and reduced it by 66% to seven days, saving $14K on average and 80 hours per vehicle. • Oversaw 500+ contract security guards and 17.5K guarding hours weekly across multiple vendors. • Partnered with executive leadership to create an “employee assistance program” and business continuity plan for all natural disasters within an eight-year period. This received rave positive feedback from employees. • Implemented multiple fraud prevention tactics and delivered it enterprise-wide, saving millions of dollars annually. • Led 10+ executive protection details for senior executives at company events, including close protection. • Designed full-spectrum physical security technology plans for new construction builds at five international airports, totaling $5M. • Created active shooter and workplace violence identification training and delivered it to 400+ personnel. • Investigated numerous fraud rings and organized crime with insider risk indicators in conjunction with the US Secret Service.

Davie, Florida, United States

• Delivered 10+ courses across six separate curriculums to 200+ students.

Davie, Florida, United States

• Served as 2nd in command managing 10+ direct report, 100+ indirect reports, 15+ lines of business, and a $34M budget. • Oversaw 15K+ annual investigations including ethics and compliance, financial crimes, organized crime, etc. • Led the hiring process for 30+ sworn and civilian personnel annually, including panels and interviews. • Coordinated multiple federal task forces annually, driving approximately $2-14M in forfeiture proceeds annually. • Administered the public affairs program, utilizing Nixle to publish multiple news articles daily and deliver in-person interviews numerous times annually. • Executed a $7M RFP and evaluated 30+ vendors for a firearm training range, designing, and overseeing all construction, ensuring the project was delivered on time and on budget. • Reduced the annual budget by 5% or $1.7M annually by utilizing volunteers to fill civilian positions and restructured structured staffing schedules, resulting in zero impact to services. • Developed a community policing program utilizing crime analysis and staffing changes, decreasing property crimes year-over-year and fostered a significantly more positive relationship with the community. • Created a program where 100+ volunteers observed residential and business properties with a high rate of citizen complaints, leading to extremely positive feedback and decreased citizen complaints by 100%. • Planned and executed law enforcement response to five annual major events including Superbowl activities, large public gatherings, natural disaster response, and protective details for dignitaries. • Implemented a records management system (RMS) for the organization, saving tens of thousands of hours annually. • Overhauled the internal promotion process in response to multiple lawsuits, implementing a standardized system including assessment centers and writing articles, reducing complaints to almost 0% annually.

Mba W/ Specialty In Leadership, Business Administration / Leadership

Bachelor'S Degree, Public Administration