Craig Ridley Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Partner within the growth and transformation team, accountable for the Australian integration of four acquired companies.Selected achievements during this time include:- Defined the post-merger integration (PMI) strategy following the acquisition of four local companies to form NCS Australia- Formed and mobilised the PMI team, including the development of detailed integration plans and execution of wave 1

Chief Technology Officer (Australia), responsible setting local NCS Australia strategy and engaging with senior clients on their technology agendas.Selected achievements during this time include:- Reshaped NCS Australia go to market approach including redefining operating model and identifying areas for strategic capability development- Successfully participated in and helped close due diligence on local acquisition targets to help build NCS Australia local capability- Advised and supported senior client stakeholders on their technology strategy and agenda

Melbourne, Australia

Accenture is a global professional services company with over 514,000 people delivering on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Global client account lead, responsible for developing and growing Accenture's relationship with one of Australia's largest banks and one of Accenture's largest clients across Asia PacificSelect achievements during this time include:- Re-invigorated Accenture's relationship and brand with the client turning around a poor perception of performance and capabilities- Increased share of wallet through strategic sales pursuits based around value, opening new areas of work- Significantly increased team engagement through a focused people strategy and transparent leadership- Accenture executive sponsorship for major engagements, leading to successful delivery outcomes

Melbourne, Australia

As the Accenture Managing Director leading the Financial Services Innovation and Fintech agenda across Australia & New Zealand, I bring my passion for working with teams and clients to help innovation come alive.Select achievements during this time include:- Defining and leading Accenture's local go to market innovation agenda- Launching internal innovation mindset and employee engagement program

As Global client account lead, responsible for the overall global relationship with one of Accenture's largest clients in the Asia Pacific regionSelect achievements during this time include:- Expanding Accenture's presence into the C-Suite, forging new relationships and identifying mutual opportunity areas for discovery- Accenture executive sponsorship for major delivery engagements across HR, Pega, security, CRM, finance and accounting- Established a unique inclusion and diversity partnership working together on a cause important to both companies

Led the Australian portfolio at one of Accenture's largest clients in the Asia Pacific region, growing overall relationship over the three-year period underpinned by on time and on budget delivery of defined business outcomes and growth into new areas of business.Select achievements during this time include:- Successfully led the digital banking strategy & roadmap engagement - Expanded Accenture's business into the wealth division and subsequently provided executive leadership to the successful delivery of Stronger Super related reform- Transformed Accenture's CRM relationship and engagement, through a compelling value proposition and a shift to managed services

Led the local Australian Accenture Distribution & Marketing practice within financial services, responsible for helping clients reposition and achieve high performance in a world of digital disruption (within and across the industry), looking at all elements of customer experience, omni-channel (digital including mobile and traditional channels), customer and marketing analytics, digital transformation, marketing & social media

Select experiences during this time include:- Core Banking Assessment Engagement Lead- Program / release manager for Lending Origination Program - Business release manager for client demerger program- Technical architecture lead for corporate & institutional internet banking replacement program- Technology lead for a financial planning reengineering program - Technical architecture lead for customer CRM (Siebel) deployment for UK Bank- Lead technical designer for a mobile banking pilot for UK Bank- Technical architecture lead for customer CRM (Siebel) deployments in Hong Kong, Malaysia and Canada- Developer for various online B2B & B2C solutions across various industries

Graduate (Gaicd)

Member

Professional Banking Fundamentals

Bachelor Engineering (Electronics) - Honours

Bachelor Computer Science (Honours)