Craig Schultz Email & Phone Number

Cincinnati, OH, US

Serve as the Military Returns Manager leading a team of contractors to administer Customer Repair hardware from around the world. Oversee CR’s, Warranty, PQDR’s, Import/export of repairs as well as coordinate with Buyers, Suppliers, Customer POC’s, and local DCMA.

Cincinnati, OH, US

• Commodity Manager for closed die forgings, helps lead both the tactical and strategicrelationship with dedicated suppliers on a portfolio of over $70MM in annual spend. Ownership ranges from the day to day Purchase.
• Contract owner and commercial focal point for forging suppliers
• Main go-to person responsible for the relationships with suppliers
• Place and follow-up on POs. Manage problems and schedule changes. Updates ERP.
• Developing in-depth knowledge of a discipline. Uses prior experience and acquiredexpertise to execute functional policy/strategy.
• Impacts projects, processes and procedures in own field.

Cleveland, Ohio, US

• Responsible for developing, managing, pricing and maintain contracts with Cleveland Cliffs suppliers including caustics, bulk acids, process chemicals and other commodity categories as assigned.
• Full ownership of suppliers within the commodities assigned including writing and managing contracts, pricing, quality and performance.
• Continuously strives to reduce total cost of procured goods and services.
• Negotiates favorable pricing, terms and price protection in order to obtain best value for AK Steel.
• Meet /exceed annual cost saving goals and report commodity spend. 2020- saved $1.3M
• Keeps abreast of market conditions as to availability, price, and quality of assigned commodities.

West Chester, OH, US

• Create clear requirements and procedures for AK Steel’s ecommerce platform resulting in 50% fewer order errors.
• Transitioned manual order entry customers to online ordering, boosting customer satisfaction
• Managed Stainless Secondary sales via Auction and Buy Now Website resulting in $2.7M annual profit annually.
• Managed Carbon Secondary and Re-applied Prime Slabs sales from AK North and South.
• Responsible for Secondary Sales metrics for the group including Specialty.
• Provided negotiation skills on list pricing packages and large quantity slab sales to customers daily.

West Chester, OH, US

• Responsible for all facets of managing stainless steel orders including: reviewing material specifications on purchase orders, entering orders, monitoring the progression of orders to ensure on-time delivery, offering.
• 100 % accuracy of information regarding customer’s requirements and specifications for production of steel.
• Provides accurate and timely information to Commercial management and appropriate Commercial personnel as it pertains to assigned accounts monthly roller.
• Maintains excellent customer relations by providing required information on a timely and accurate basis.
• Initiates searches for “spot buy” (non-repeat items) steel requirements for non-forecasted material.
• Supports and backs up other Inside Sales Representatives within team to assure all customer requests are achieved in a professional, timely and accurate manner. Including AKBV, AK Tube, Faurecia, Fischer Mexicana.

Basking Ridge, NJ, US

• Responsible for delivery of business results from New and Existing Customers in Cincinnati, Ohio. Primary business objectives include: growth of new lines of service, maintain existing customer base, developing and.
• Successfully cultivate “Promoter” relationships in problematic/competitive Business and Consumer Accounts including multiple business accounts resulting in positive revenue growth
• Delivered new revenue based on year-over-year results and increased market share in all product mix categories
• Achieved 125% Renewal Contracts, enabling management to prepare accurate forecast of monthly retention
• Known for creating successful implementation management procedures utilizing all of Verizon Wireless’ support resources ensuring 100% customer satisfaction
• Accountable and responsible for monthly internal learning courses involving implementation, training, and demo certification on new product launch

Eden Prairie, MN, US