Craig Simmonds Email and Phone Number

Emcompassing all elements of the Venue, including Ticketing, Hospitality, Events and Catering (Exec and Concourse Operation).Leading the Venue Team in to a very exciting new era.

Responsible for Ticketing and Retail Operations at the Football Club.

Leading the Venue Department consisting of Hospitality Sales, Conference & Events Sales and Catering Departments. My core goals are to develop a team of driven, highly skilled and passionate individuals, to create and deliver strategies that achieve and surpass all financials goals with continual growth, whilst ensuring we deliver an unrivalled customer service experience and exceptional matchday hospitality and event experience.

Head of Venue Sales including leading both Hospitality Sales and Conference & Events Departments.

Circuit Hospitality are the leading supplier of Premier League football hospitality in the UK. Circuit is the largest authorised reseller of Manchester United hospitality, as well as stockholders and official hospitality agents for Chelsea, Man City, Liverpool and Aston Villa hospitality. Circuit also offers authorised West Bromwich Albion, Arsenal and Spurs hospitality packages.In addition Circuit offer a bespoke Concierge service covering all of your sporting event hospitality, event management and venue finding needs.My core responsibility is the driving and growth of sales of Circuit throughout our full portfolio and service offering. Additional responsible for the continual review and development of the business strategy.Responsibilities covering the following:*Growth and management of our client portfolio with a key focus upon relationship development and customer service experience.* Development, implementation and ongoing management of the Marketing and Promotional strategy and activity* Development , implementation and ongoing management of New Business Development strategy* Product portfolio strategy and opportunity maximisationWe are very proud of our unique offering and the high levels of customer service that we offer at Circuit Hospitality, which fits in perfectly with my own background and experiences and the business values that I bring to the table. The customer experience is always the number one priority!!

I head up the Football Sales Team at Villa Park within which we sell hospitality and sponsorship throughout our full range of matchday inventory. My main responsibility is to manage and drive the sales and event management team to maximise matchday revenues whislt ensuring that we offer excellent customer service, all culminiating in our delivery of an unrivalled matchday experience. I am responsible for the delivery a multi million pound budget within a very competitive industry and I am delighted that we are and have consistantly been a highly successful team that delivers and exceeds expectations year on year. At Aston Villa we are very proud of the matchday experience and service that we deliver and have won the Overall BEST Hospitality Award from Stadium Experience Hospitality Awards, 2 times in the last 3 years. We have an award winning team througout at Villa Park and continually strive to improve in all areas of our business.