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It's not every day that you get to personally place your work in the hands of a world leader. Yet there I was, explaining to Pope Francis the importance of the Verbum software I had just handed him.I have been fortunate in my career to deliver world-class content products that transform people's lives.Working with tools aimed at transformation has been a life-long passion. My first love was history. I wanted to avoid the mistakes of the past and absorb its wisdom. Philosophy, religion, and the social sciences followed. In college and grad school came the transformative power of belief, realizing that putting knowledge and ideas into action possessed a synergy to transform people and the world around them.Product management naturally fits my ever-curious mind and interdisciplinary systems education. I saw connections between seemingly disparate things, bringing people and processes together. I possess a blend of people-focused skills, subject matter expertise, and a breadth and depth of experience with the product management life cycle.My passion for knowledge and transformation manifested in the products I brought to the world. Whether I was writing abstracts early in my career at EBSCO or later on working on transforming print into digital with the Historical Archives, I could put my historical and theological knowledge directly to work, releasing over 80 products containing over 40k historical titles. Directly working with world-class heritage organizations helped me learn to listen to and understand client needs while representing their content to our academic customers.After several years at EBSCO, I took on a new role as Product Manager for the Verbum Catholic Study Software with Faithlife, Inc., where I grew gross annual revenue by 30%. I expanded my skills into event planning to increase Verbum's market visibility and acquire new customers. I successfully gathered and led a lean event team that grossed up to $20k annually. Finally, while supporting the Pontifical Biblical Institute in Rome, I handed Pope Francis a copy of the Verbum software in a semi-private audience.As the pandemic struck in 2020, I sought a new opportunity. I became the Product Manager of Platform Services for the Copyright Clearance Center. I managed two Scaled Agile dev teams that processed external metadata for the company's customer-facing applications.I am excited to see what the future will bring!Please feel free to reach out to me on LinkedIn. I love to connect over coffee, whether in person or virtually.
Self-Employed
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Seeking Next Role As A Product Manager, Product Owner, Or Engagement ManagerSelf-EmployedBoston, Ma, Us
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Product Manager, Platform ServicesCopyright Clearance Center (Ccc) Sep 2020 - Aug 2023Danvers, Massachusetts, United StatesI served as the Scaled Agile Framework product manager for two software development teams responsible for ingesting third-party bibliographic metadata for customer-facing applications. I work cross-functionally and collaboratively with leadership teams and product and engineering organizations to align core capabilities with product roadmaps and desired features. -
Verbum Product ManagerFaithlife Sep 2017 - Mar 2020Bellingham, WashingtonI managed all aspects of the Verbum line of business. I wore many hats, ranging from content licensing and production to sales and marketing support, desktop and mobile software development, conference planning, and execution, as well as product creation and launch. I emphasized brand awareness, market growth, product creation workflows, and cross-department collaboration. I grew the Verbum line of business from $1.7 million to $2.2 million annually.I guided sales and marketing efforts, including regular monthly promotions (B2C) and the roll-out and training with faculty and students on-site at the Pontifical Biblical Institute in Rome (B2B). I organized and led a conference team of four that put Verbum in front of 30,000 people and netting over $20,000 in sales annually.I created, refined, and launched the Verbum 8 standard product line of 10 flagship products in the fall of 2018 in conjunction with the company’s larger Logos 8 product launch. I developed and expanded the Verbum 8 standard line to 30+ products, including a software package created in collaboration with the Pontifical Biblical Institute in Rome. -
Senior Database Editor, Digital Historical Archives, Magazine Archives & Religion DatabasesEbsco Information Services Apr 2012 - Sep 2017Ipswich, MaManaged 70+ Historical and Magazine Archive databases. I focused on the product life cycle management, metadata analysis, cross-functional collaboration, and primary source research. I am a scaled Agile Framework (SAFe) 4 certified Product Owner / Product Manager.Managed product relationship with the American Theological Library Association and Association of Christian Librarians, grossing over $8 million annually. I was responsible for gathering requirements and client demos, ensuring metadata transitioned into our system correctly, and user acceptance testing.I fostered highly collaborative projects and relationships with several prominent heritage organizations, including the American Antiquarian Society and the New-York Historical Society. I coached training and performance of annual summer interns, as well as junior team members. I collaborated closely with senior management on product strategy and prioritization.I lead a pivot of the product line offering to focus on contemporary magazine archives instead of historical books, periodicals, and archival materials. It gave our customers smaller, less expensive products to buy in the post-2008 economy and sales better understood the product and could pitch it more easily.I became the go-to person for all things of historical archives, and eventually, the company's religion databases as well. I was awarded two ‘Progress Through Ideas’ awards for devising a software tool in collaboration with the dev team that saved both of our teams time and money. -
Database Editor, Digital Historical ArchivesEbsco Information Services Oct 2008 - Apr 2012Ipswich, Massachusetts, United StatesI was responsible for product data management, product setup, and cross-functional collaboration with several teams to ensure product setup and maintenance. My work in this position provided the foundation and subject matter expertise to move seven products from licensing to development to launch. I emerged as the subject matter expert on both history and religion within the company and became the go-to person for my product line. -
Abstractor/IndexerEbsco Publishing Mar 2007 - Oct 2008Ipswich, Ma• Abstracting and indexing academic journals, primarily historical and theological, producing 7-20 completed articles per hour. Humanities subject matter expert.• Served as a Team Lead for a large-scale data entry project involving summer college student interns. Responsible for a team of 15 students. -
Supervisor, Summer InternsEbsco Information Services Jun 2008 - Aug 2008Ipswich, Massachusetts, United StatesLed and coached a cohort of 10 summer interns (part of a larger group of 30) working on a large-scale data entry project to enhance author metadata by creating author master records and linking name variations to an identified main record. -
Team SupervisorStarbucks Sep 2003 - Jun 2007Beverly, Massachusetts, United StatesShift management, employee coaching, product knowledge specialist, certified Coffee Master, equipment sales, and a general passion for coffee and espresso.
Craig St. Clair Skills
Craig St. Clair Education Details
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Systematic Theology / Monastic Studies -
Liberal Arts Focusing On History, Religion & Culture
Frequently Asked Questions about Craig St. Clair
What company does Craig St. Clair work for?
Craig St. Clair works for Self-Employed
What is Craig St. Clair's role at the current company?
Craig St. Clair's current role is Seeking next role as a product manager, product owner, or engagement manager.
What is Craig St. Clair's email address?
Craig St. Clair's email address is cr****@****ail.com
What is Craig St. Clair's direct phone number?
Craig St. Clair's direct phone number is +197833*****
What schools did Craig St. Clair attend?
Craig St. Clair attended Saint John's University, The Evergreen State College.
What are some of Craig St. Clair's interests?
Craig St. Clair has interest in Social Services, Children, Education, Environment, Poverty Alleviation, Arts And Culture, Health.
What skills is Craig St. Clair known for?
Craig St. Clair has skills like Historical Research, Archives, Online Databases, Access, Metadata, Indexing, Content Management, Content Development, History, Online Research, Online Publishing, Proofreading.
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Craig St Clair
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Craig St Clair
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