Craig Sutton Email & Phone Number

United Kingdom

London, England, United Kingdom

The Hague, South Holland, Netherlands

Amsterdam Area, Netherlands

The Hague Area, Netherlands

• Working with a ticket system, for the sole purpose of authorising licenses for Russia, due to the sanctions put in place• Liaising with vendors regarding media production release dates and distribution • Creating purchase orders and invoices using Microsoft Navision • Organising meetings and ensuring senior managers are well prepared for them• Licensing second/third level support to worldwide license administrators • Ensuring all administrative records are completed accurately• Ensuring that any concerns or complaints are dealt with appropriately• Maintaining & developing the office filing systems both on paper and computer• Dealing with international clients on a daily basis• Troubleshoot non-routine problems liaising with different functional groups as required • Maintenance and optimisation of licensing administration, setup and systems • Help manage various licensing related IT projects for an efficient, timely and reliable service delivery of all worldwide licenses • Point of contact with IT developers for new solutions and developments • Focal point for integration with other enterprise systems • Develops accurate reporting (standard and ad-hoc) on data, performance and status of systems

Welwyn Garden City

• Organising work load, allocating tasks, tasking team on a daily basis• To identify, plan and execute implementation of new business contractual paperwork• Providing 1st/2nd line support to users• Maintaining data on company database• Ensuring all administrative records are completed accurately• Ensuring that any concerns or complaints are dealt with appropriately• Organising and maintaining diaries and making appointments • Staff administration including holiday and sickness tracking

Hoddesdon

• Managing all sales admin• Produce daily reports on sales activities• Design and updating the website• Being the main point of contact for the Account Managers• Send agreements, quotes, pricing, buying and related information to customers.• Telesales• Taking & placing orders with customers and suppliers