Craig Telfer Email & Phone Number

Brisbane, Australia

Reporting directly to the Group Executive, the role had up to 10 direct reports and was responsible for leadership and setting strategic direction for the Business (both in QLD/NT and National Projects). Key responsibilities included financial performance, achieving revenue growth and market share, setting budgets, building high performing teams, developing and maintaining client relationships, contract management, identifying new business opportunities, and creating a zero harm culture.Some key achievements:1. Took over the business and led it to its first full year EBIT positive result in 4 years by focusing on business efficiency improvements and market penetration.2. Successfully grew revenue by more than 400% in 18 months by generating better linkages with major clients in a developing market, both regionally and nationally. 3. Reduced cost in the business by 35% in 12 months by developing key operational and efficiency improvement initiatives. 4. Expanded the business into new markets and locations, tripling the number of locations in 12 months, by the generation of new opportunities.5. Successfully secured projects of significance in the LNG sector by developing strong client relationships.6. Recruited and developed a high performing team in line with significant volume growth; team numbers increased from 40 – 150 in 18 months. 7. Built and led the team to deliver results using communication and influencing skills.8. Led the financially successful implementation of standard operational strategies within the wide spread locations by use of strong project management principles. 9. Led the development of strong safety cultures and performance resulting in four (4) years LTI free (ongoing) for the projects business and two (2) years LTI free for the base lab business in QLD/NT.

Brisbane, Australia

Reporting to the Regional General Manager, appointed to this business critical project leadership role to operate as part of a key consortium bid team and to head Boral’s bid for the $1.2B Northern Link Tunnel Project with the aim to become the supplier of choice for concrete, quarry, and asphalt products. Some key achievements:1. Led Boral’s million bid from beginning to end linking with key staff and business stakeholders to see delivery of market-competitive bid documents and pricing.2. Liaised exhaustively with key divisions to set and negotiate pricing and supply terms that positioned Boral to become the supplier of choice to the project.3. Managed client expectations to develop sustainable business relationships and influenced the direction and outcomes of the bid through innovative solutions to bid challenges or blockages.

Brisbane, Australia

With a track record in business transformation, seconded to lead business improvement program focused on driving cost reduction, reporting to the General Manager Operations Improvement. Key responsibilities included leading specialist project teams, developing improvement initiatives, conducting post implementation reviews that proved the successful completion and repeatability of each project, and the delivery of bottom line benefit to the regional business. Some key achievements:1. Delivered improvement initiatives that contributed significantly in bottom line benefit.2. Provided leadership in implementation management and performance tracking, ensuring the initiatives were appropriately managed based on their complexity, risk, and value, resulting in financial benefit.3. Led in-depth business analysis pinpointing and capitalising on opportunities to streamline and introduce lean business practices, resulting in cost reduction.4. Led the teams in the development of quality project plans and developed corrective actions that brought off-track projects back to schedule, resulting in the successful completion of projects.5. Drove progression of national concrete safety, environmental, and operational initiatives to completion, leading to business wide financial improvements.

Brisbane, Australia

Reporting to the General Manager Concrete, appointed to quickly turn around the underperforming agitator fleet running at a financial loss. Working across fleet operations; led change processes that slashed costs, improved efficiencies and reinstated profitability.Some key achievements:1. Analysed, developed, and changed processes within the business that enabled cost reduction initiatives to be implemented, reducing fleet variable costs fleet 29%.2. Managed the fleet of over 230 company and LOD trucks, the largest concrete fleet in the region, and led it to its first recorded profitable month in 22 months.3. Developed a strategic review document for options for the future management of the SEQ Concrete agitator fleet; this was approved by the General Manager and adopted into the regional business.4. Improved the business’s safety performance and safety culture resulting in zero LTIs for the period.

Brisbane, Australia

Reporting to the General Manager Operations Improvement, the role was to lead the regional transformation program to drive improvements in production and operational capacity across Boral QLD/NT. Key responsibilities included working across the diagnostics, idea generation, and implementation stages of the project, conducting post implementation reviews that proved the successful completion and repeatability of each project, and the delivery of bottom line benefit to the regional business. Some key achievements:1. Formed implementation teams to implement agreed objectives and delivered the project on time and ahead of targeted benefit.2. Mentored staff to foster engagement and idea generation leading to implementation of 160 projects with capacity improvements ahead of targeted benefit.3. Provided leadership internally in idea improvement, syndication, implementation management, and performance tracking, leading to the development of successful initiatives.4. Led comprehensive diagnostic analysis of business processes securing clear identification of the profitability drivers of the business.5. Led specialist project teams in the quality project planning for transformation projects including scoping, scheduling, and resourcing, ensuring projects were delivered on time and to budget.6. Led post implementation reviews that proved the completion and repeatability of each initiative.

Greater Jakarta Area, Indonesia

Transferred to Jakarta to manage Boral’s 600+ fleet across four key areas: cartage of concrete in agitators, aggregates in tippers, fly ash and cement in tankers, and management and allocation of other trucks and light vehicles. Delivered strong contributions to business strategy and output increasing asset performance, efficiency, availability and reducing costs.Key accountabilities included:1. Management of a department of over 440 people2. Management of a fleet of almost 400 trucks and over 200 light vehicles3. Management of variable operational costs4. Improve the safety performance of the business and safety awareness of all employees5. Development of human resources within the business unit

Sydney, Australia

As Fleet Maintenance and Equipment Engineer with Boral Transport, provided engineering and technical support to the Transport businesses on a national level delivering innovative maintenance solutions for transport fleet equipment that complied with relevant Statutory Regulations.Key accoutabilities included:1. Preparing innovative solutions for current and future transport fleet equipment2. Ensuring that all fleet transport equipment complies with all relevant Statutory Regulations and Company Policies3. Developing maintenance programs within Boral Transport in accordance with all relevant Statutory Regulations and Company Policies

Wagga Wagga, Australia

As Fleet Engineer for Finemore’s Fleet Management (now part of the Toll group) provided support to all the operating divisions and assisted with design and development of new equipment, specification, selection, and acquisition of road going transport equipment and fleet support.Key accountabilities included:1. Design and development of new equipment2. Specification, selection, and acquisition of road going transport equipment for the operating divisions3. Fleet support4. Preparation of engineering reports5. Assisting with National Heavy Vehicle Standards

Leading For Strategic Success, Organisational Leadership

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Graduate Certificate Of Corporate Management, Mba

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Bachelor Of Engineering, Mechanical

Mechanical Engineering Degree