Craig Tozer Email & Phone Number

Australia

Townsville, Queensland, Australia

Brisbane, Queensland, Australia

• Led the workforce planning approach for the Department, coordinating annual activities, developing manager capabilities, and ensuring quality outcomes for strategic workforce management.
• Developed and implemented strategies to enhance workforce planning capabilities, including setting expectations, managing improvement initiatives, and monitoring outcomes.
• Provided policy and strategic advice to guide workforce planning activities and decision-making regarding workforce strategies, capability requirements, and composition.
• Communicated workforce planning processes and outcomes through correspondence, infographics, and other communication products.
• Collaborated with the HR Reporting team to identify and analyse workforce data, providing insights and monitoring progress against strategic targets.
• Engaged with Senior Executives, managers, and stakeholders to gain support for workforce planning initiatives and improve departmental capabilities.

• Working under limited direction of the Director, coordinate and facilitate the delivery of HR support and advice to the Group’s Executive and 200+ staff
• Facilitate the delivery of workforce management-related and other executive reporting initiatives and activities
• Provide advice and guidance on complex recruitment matters in accordance with the Public Service Act 1999 and DFAT’s EA, policies, and procedural guidelines
• Coordinate OTP’s recruitment activities including bulk and targeted rounds, internal movements, section 26 transfers, merit lists, secondments, non-ongoing and contract arrangements
• Track and analyse OTP’s recruitment and position management data via PeopleSoft, eRecruit (Acendre), SuccessFactors and customised spreadsheets
• Identify and implement initiatives to streamline and improve HR systems and processes

Canberra, Australian Capital Territory, Australia

• Managing the workforce planning general inquires service and updating the HR information system
• Actively engaging with key stakeholders across the department to increase awareness of best practice position management in the context of workforce planning and reporting activities
• Providing moderately-complex-to-complex data extraction and periodic reporting to meet government and departmental reporting requirements
• Conducting monthly and quarterly data assurance activities to improve the reliability of PeopleSoft data and increase awareness of data integrity issues across the HR branches
• Identifying ways to improve the efficiency and effectiveness of human resource metrics and reporting processes
• Managing the production, dissemination, and storage of information to facilitate improved communication between the department and its internal and external stakeholders

Brisbane, Queensland, Australia

• SAP financial administration consisting of reconciling transactions, processing invoices, resolving financial disputes, and supporting the executives with projects and tasks as required
• Preparing and collating information, briefing papers, reports, and presentations as requested by the executives
• Travel coordination and expense reimbursement
• Facilities management including the close liaison key stakeholders to ensure contractual agreements are met
• Security administration consisting of managing and maintaining security access control systems including creation, access amendments and deletion of users, providing reports on request
• Manage and maintain DFAT’s unclassified and classified ICT platforms, voice systems and communication networks including daily management and investigation of ICT support cases, responding to and prioritisation of.

Port-Vila, Vanuatu

• Property and security management
• Manage and oversee all functions of the property unit, such as negotiating and managing property service contracts, and maintaining stakeholder relationships
• Manage the LES property team and development of staff
• Oversee A-based movements to owned and leased accommodation
• Coordinate asset management and capital works
• Manage implementation of security measures, including changing of combinations and codes

Canberra, Australian Capital Territory, Australia

Queensland, Australia

• Delivered child protection services in accordance with departmental policies and procedures.
• Delivered high quality, culturally appropriate child protection services including intervention, casework, and case management, to children, young people, and families.
• Provide verbal advice and prepare structured written reports on casework matters to assist decision making by courts and other cross agency collaborative forums such as SCAN.
• Obtain documents, clearances, certificates, and approvals from local, state, and federal agencies,

Gold Coast, Queensland, Australia

• Strategic Marketing
• Assisted in all areas of administrative work including data entry, receptionist duties, file organisation, research and development.
• Maintained close contact with clients during job training and placements to resolve problems and evaluate placement adequacy.
• Identified employment vacancies and recruited, mentored candidates for interview preparation.
• Planned public outreach workshops to improve outreach strategy.
• Adhered to productivity and quality assurance standards

Post Graduate Diploma In Australian Migration Law & Practice

Masters Of Human Resource Management

Bachelor Of Social Work, Advanced Child And Familiy Studies