Craig Vaughn

Craig Vaughn Email and Phone Number

OWNER | DIRECTOR OF BUSINESS DEVELOPMENT and OPERATIONS @ Clean Acres LLC
Louisville, KY, US
Craig Vaughn's Location
Louisville Metropolitan Area, United States, United States
Craig Vaughn's Contact Details

Craig Vaughn phone numbers

About Craig Vaughn

As a Customer Success and Business Development Manager with 11 years of experience, my background involves wellness programs, employee benefits, vendor management, and relationships among executives and benefits consultants. I enjoy heading projects for large, multi-site accounts where I utilize my technical savvy and communication skills to ensure timely and accurate tracking, documentation, troubleshooting, and follow-up. I'm a front-face representative that avidly supports internal teams and external partners to optimize retention, growth, and the overall customer experience.

Craig Vaughn's Current Company Details
Clean Acres LLC

Clean Acres Llc

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OWNER | DIRECTOR OF BUSINESS DEVELOPMENT and OPERATIONS
Louisville, KY, US
Website:
cleanacres.us
Craig Vaughn Work Experience Details
  • Clean Acres Llc
    Owner | Director Of Business Development And Operations
    Clean Acres Llc
    Louisville, Ky, Us
  • Clean Acres Llc
    Owner | Director Of Business Development & Operations
    Clean Acres Llc May 2023 - Present
    Founded start-up landscape business with accountability for sales, operations, project management, and customer experiences from conception through completion. *Provide residential and commercial landscape solutions including design, installation, and maintenance service contracts.*Network across Southern Indiana and the Louisville Kentucky area to identify prospects; achieve 80% close rate and 85% service contract rate. Build fruitful relationships among homeowners and business decision makers. *Vet outside contractors to partner on large scale projects, including multi-site locations.*Use Jobber software for project tracking and customer relationship management; deliver quotes, create invoices, and perform financial analytics.*Optimize social media to attract new business resulting in six day per week operations and four-week out bookings.
  • Bioiq
    Senior Client Success Manager
    Bioiq Nov 2020 - Apr 2023
    Atlanta, Ga, Us
    Serve fast growing health testing company to support major accounts across the Eastern United States while fostering client satisfaction, retention, and growth. Coordinate healthcare partnerships and administration of covid and concierge tests as member of Emerging Health Team.* Point of contact for large enterprise account with oversight of covid testing services across sites in five major cities; includes heading concierge testing for the west coast.* Liaison with clinical and laboratory partners to drive timely and accurate execution of onsite and at-home testing services. * Co-created digital process which improved order logistics from start through completion. Facilitated training among clinical partners and clients on new system.* Implemented real-time tracking to meet strict timelines, managing 180 weekly test results and notifications for weekly NFL broadcast staff and contractors. * Project lead of testing production staff for major Sporting Event; required supply of 1200 tests around the globe, use of SaaS, analytics, and troubleshooting of shipping and receiving.* Launched and trained Covid testing team on digital platform and self-reporting tool.
  • Beam Dental
    Market Development Executive
    Beam Dental Jun 2019 - Nov 2020
    Columbus, Ohio, Us
    Held sales and business development role for start-up company that provides employee benefits to brokers and agents. * Sold dental, vision, and life insurance policies across Kentucky, Southwest Ohio, and West Virginia markets. * Developed business plans to target accounts with 51 to 300 employees; included submission of RFPs and use of salesforce to document, track, and evaluate the client sales cycle.* SME for wellness incentive program and data driven app which impacted client dental renewals.* Established relationships among the broker community while working closely with internal teams to drive sales and the overall client experience.* Top 10 Market Development Executive in booked revenue, 2020.
  • Assuredpartners
    Employee Benefits Advisor
    Assuredpartners Nov 2017 - Jan 2019
    Orlando, Florida, Us
    Advisor to small, mid-market, and large employer groups in the Kentucky and Indiana marketplace; promoted employee benefit programs, representing plans and providers that included Humana, Anthem, Aetna, United Healthcare, Delta Dental, and Avesis.• Identified opportunities, implemented selling techniques, and developed trust among customers, carrier partners, and underwriters.• Achieved 140% of goal within first six months of tenure.
  • Humana
    Consumer Experience Consultant
    Humana Apr 2014 - Oct 2017
    Louisville, Kentucky, Us
    Advanced across positions to enhance the member experience through health and wellness. Served Employer Group Sales and Account Management Team to support Lexington and Eastern Kentucky territory which later expanded into Southern Indiana. • Supported sales as SME of wellness program, Go365, delivering technical presentations to brokers and executive teams; favorably impacted renewals, discounts, and retention rates within medical, dental, and vision plans.• Trained HR and Benefits Administrators on utilization of online platform. • Facilitated on-site education workshops for employees, promoting health screenings while conducting hands-on instruction to capture fitness activity through smart devices.• Established relationships with key vendors, leading to increased on-site screenings and documented participation. • Top producing team (out of eight) in wellness engagement and activity; recognized by leadership.
  • Humana
    Wellness Engagement Consultant
    Humana Apr 2012 - Apr 2014
    Louisville, Kentucky, Us
    Recruited to drive awareness and engagement of new wellness program, HumanaVitality, for Commonwealth of Kentucky’s 250K+ state employees. • Leveraged HumanaVitality to create culture of wellness among 35 school districts, developing relationships among Health Services Directors and school board officials.• Conducted biometric training within health departments, creating network that drove program awareness through on-site health screenings, health fairs, and events.• Presented to teachers and staff on Opening Day engaging groups up to 1000 in size; included training of online health platform. • Attended monthly meetings with government personnel while adhering to contractual requirements.• Exceeded 20% engagement goal within 18-month period. Ranked top 2 (out of 5) in engagement and activity.

Craig Vaughn Education Details

  • Georgetown College
    Georgetown College
    Exercise Science)

Frequently Asked Questions about Craig Vaughn

What company does Craig Vaughn work for?

Craig Vaughn works for Clean Acres Llc

What is Craig Vaughn's role at the current company?

Craig Vaughn's current role is OWNER | DIRECTOR OF BUSINESS DEVELOPMENT and OPERATIONS.

What is Craig Vaughn's direct phone number?

Craig Vaughn's direct phone number is (732) 972*****

What schools did Craig Vaughn attend?

Craig Vaughn attended Georgetown College.

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