Craig Vincent Email and Phone Number

Lead consultant providing proprietary point-of-sale, credit, and fuel software/hardware implementation expertise to major petroleum-convenience chains nationally.Responsible for steering technical aspects of multiple client projects at various stages, including discovery, analysis, configuration, testing, deployment and support escalations as required.

Project lead on R&D initiatives interfacing NCR software to black box payment devices.Creation and execution of test scripts based on requirements and specifications.Maintenance, administration, and support of VMWare ESXi configuration servers and FreeBSD based backup infrastructure.

Administration and maintenance of VMWare ESXi hosts that serve as configuration servers. Implemented and maintain FreeBSD NAS backup solution for ESXi configuration servers. Hardware and image testing and certification. Provide training and technical expertise to staff for testing and system setup and design, including networking, VMWare Workstation configuration, and software installation.

Windows 2003/2008 and SQL 2005/2008 administration.

Provided second and third level support for Windows and Unix based systems. Designed and implemented proactive monitoring systems as well as development of disaster recovery procedures for departmental usage. Troubleshoot network issues including layer 2 Cisco switches. Led migration efforts including hardware and OS upgrades moving servers Windows 2000 to Windows 2003.

Provided remote support for hotel personnel providing assistance with SCO Unix and Windows servers. Support provided included Windows administration, hardware troubleshooting, proprietary software support, and support of disaster recovery software.