Craig Waterman

Craig Waterman Email and Phone Number

General Manager @ OUTRIGGER Hospitality Group
Honolulu, HI, US
About Craig Waterman

--OUTRIGGER Reef Waikiki Beach Resort General Manager--Wave Resort named # 3 resort on Mid Atlantic by Travel & Leisure 2024--Bungalow Hotel named #8 resort on Mid Atlantic by Travel & leisure 2024--Oversee all hotel operations for Wave Resort & Bungalow Hotel--Transitioned Wave Resort and Bungalow Hotel into Davidson Hospitality Portfolio--The Fontaine Hotel Kansas City, MO -- Task Force General Manager--Z Hotels San Francisco-Area General Manager Task Force--Wyndham Orlando--Transition Task Force General Manager--Viewline Resort Snowmass to re-launch former Westin as an Autograph hotel--Hotel designated as part of autograph Collection 09/22--Maintained a 4+ tripadvisor rating throughout reopening and re-launch--Guest service scores increased by 100%+ since re-opening --Assume responsibilities of re-opening Bei Hotel San Francisco--Assist in re-launch and re-opening of Public Hotel in New York City--Transition Parker New York into Hyatt brand and renovate to re-launch Thompson Central Park --Transition Hotel 50 Bowery into Hyatt brand--Vice Presidents Openings & Transitions, Two Roads Hospitality--Transition, Renovate and Re-Open the El San Juan Hotel. Puerto Rico--Regional Director of Operations Commune Hotels + Resorts--General Manager Task Force for Commune Hotels + Resorts--Contract Task Force for Gemstone Resorts--Transition GM Westward Look Resort, Tucson, AZ--Transition GM Tivoli Lodge, Vail, CO--Managing Director Sè San Diego, CA--GM Setai San Diego, San Diego, CA--GM WaterColor Inn, Santa Rosa beach, FL--GM The Shore Club, Miami Beach, FL--Resort Manager The Boulders, The Buttes, The St Regis Aspen--Area Director of F&B Wyndham Intl--6 years at The Phoenician Resort Scottsdale --5 years at Ritz Carlton Laguna Niguel, Opened Ritz Carlton Mauna Lani--long term goal to have ownership stake in hospitality company with regional/corporate responsibilitiesSpecialties: Rooms and F&B ExperienceOpening ExperienceRenovation ExperienceBrand DevelopmentInvolved in numerous transitions5 star and 5 diamond experienceUnion experience-Hawaii, California, Puerto Rico, New York

Craig Waterman's Current Company Details
OUTRIGGER Hospitality Group

Outrigger Hospitality Group

View
General Manager
Honolulu, HI, US
Website:
outrigger.com
Employees:
7
Craig Waterman Work Experience Details
  • Outrigger Hospitality Group
    General Manager
    Outrigger Hospitality Group
    Honolulu, Hi, Us
  • Outrigger Hospitality Group
    General Manager
    Outrigger Hospitality Group Sep 2024 - Present
    Honolulu, Hawaii , Us
    Responsible for all operations of upscale resort property.
  • Davidson Hospitality Group
    Area General Manager Wave Resort & Bungalow Hotel
    Davidson Hospitality Group Jul 2021 - Sep 2024
    Atlanta, Ga, Us
    Overseeing all operations of Wave Resort and Bungalow HotelTask Force and transitioned Bei Hotel, San Francisco, Viewline Resort and Wildwood Hotel, Snowmass, COWyndham Resort, Orlando, Fl and Hotel Fontaine, Kansas City, MO.Orchestrated brand transitions at Viewline Resort to the Autograph Collection and Bei Hotel to the Wyndham Trademark..
  • Sage Hospitality Group
    Area Task Force & Transitions General Manager
    Sage Hospitality Group Jan 2023 - Feb 2023
    Denver, Co, Us
    Oversee Hotel Zelos, Hotel Zetta and Hotel Zepplin.Assited Pebblebrook Hospitality with Area GM transition.
  • Ian Schrager Hotels, Llc
    Vice President Operations
    Ian Schrager Hotels, Llc Mar 2021 - Jun 2021
    Assist in the re-opening process of the Public Hotel after Covid.
  • Hyatt Hotels Corporation
    Managing Director
    Hyatt Hotels Corporation Jan 2014 - Mar 2021
    Chicago, Il, Us
    Transitioned Parker New York into the Hyatt portfolio as part of the Hyatt purchase of Two Roads Hospitality. Hotel is being renovated and will be launched as a Thompson Hotel in September 2021.
  • Two Roads Hospitality
    Vice President Openings & Transitions
    Two Roads Hospitality Oct 2017 - May 2019
    Englewood, Co, Us
    Current Project:Parker New York --Transition Parker New York Hotel into Hyatt Hotels and begin renovation processHotel 50 Bowery --Transition and Train GM Candidate El San Juan Hotel --San Juan Puerto Rico (November 2017 - December 2018)The Landing -- Tahoe, CA (March 2018)
  • Two Roads Hospitality
    Regional Director Of Operations & General Manager
    Two Roads Hospitality Jan 2014 - Oct 2017
    Englewood, Co, Us
    Hotel Kabuki Outstanding Hotel of the Year Two Roads Hospitality 2016Task force assignments for Commune Hotels + ResortsMulti Property responsibilitiesCurrently working on: Hotel Kabuki --San Francisco, CAMember JapanTown Foundation BoardMember San Francisco Tourism Improvement & Design BoardMember Japan Center Garage BoardMember JapanTown Community Benefits District Steering CommitteeMember JapanTown Community Benefits District BoardCompleted Assignments:Custom Hotel--Los Angeles, CA---01/14-05/14Pacific Edge Hotel--Laguna Beach, CA---03/14-06/14Thompson Miami Beach--Miami Beach, FL---11/14The Cape--Cabo San Lucas, Mexico---06/15Monterey Tides--Monterey, CA---10/15Hotel 968--Tahoe, CA---10/15Hotel Kabuki--San Francisco, CA---06/14-12/17The Landing Resort & Spa--Tahoe, CA---02/18-03/18El San Juan Hotel--San Juan, Puerto Rico---11/17-12/18Hotel 50 Bowery--New York, NY --- 12/18-0219
  • Gemstone Resorts
    Project Team Leader For Transitions & Acquisitions
    Gemstone Resorts Oct 2010 - Dec 2013
    South Lake Tahoe, Us
    Assist Ownership, Management Team, Investment and the Operational Team in the transition and or acquisition process. Provide assistance to ownership in regards to due diligence process as well as the acquisition process. Also, evaluate capital and/or renovation needs so as to provide adequate funding to enhance and/or maintain the asset in the future. Assist with bank funding and receivership situations as needed.Properties involved with were the Garden of the Gods, Colorado Springs, CO, Tivoli Lodge, Vail CO
  • Snow King Resort
    General Manager
    Snow King Resort Aug 2012 - Aug 2013
    Jackson Hole Air Board Member Wyoming Lodging & Restaurant Association Board Member Jackson Hole Resort Association MemberCompleted 16 million dollar hotel renovationActed as General Manager throughout transition in addition to being the on-site Renovation Project Manager
  • Westward Look Resort
    General Manager--Transition
    Westward Look Resort May 2011 - Feb 2012
    I worked closely with APHM, Alvarez & Marcel and Resource Bank on the stabilization of the Westward Look Resort. The goal was to position the property to be sold which occurred in February 2012. Referred to this property by Gemstone Resorts.
  • Sè San Diego Hotel
    Managing Director
    Sè San Diego Hotel Oct 2007 - Oct 2010
    Opened and rebranded hotel from The Setai brand to new 5 star 5 diamond brand called Sè San Diego. Opened on 12/28/08 and worked on project starting in October 2007. Direct involvement with the development of the new brand. Worked closely with Marketing, Public Relations and Advertising to develop new upscale brand which premiered in San Diego. The intentions of ownership and management were to further develop the brand and open new locations.
  • Setai San Diego
    General Manager/Managing Director
    Setai San Diego Oct 2007 - Dec 2008
    Re-branded hotel to Sè San Diego on 12/22/08.
  • Watercolor Inn And Resort
    General Manager
    Watercolor Inn And Resort Apr 2006 - Sep 2007
    Responsible for managing WaterColor Inn, WaterColor Vacation Rentals, WaterSound B&B and WaterSound Vacation Rentals. Complex Resort area which included Golf, Spa, Tennis, Fitness, Beach and Lake Activities and an extensive Childrens complex. Involved in all aspects of HOA to include coordinated activities, events and annual meetings.
  • Wyndham Hotels & Resorts
    Resort Manager/Area Director Of F&B
    Wyndham Hotels & Resorts Aug 2002 - Oct 2005
    Parsippany, Nj, Us
    Responsible to maintain all Rooms and F&B operations. Responsible to oversee Southwest region of hotels in regards to F&B operations. Task Force GM assignment at the US Grant Hotel San Diego, CA.
  • The Shore Club
    General Manager
    The Shore Club 2000 - 2002
    Opening team
  • St. Regis Aspen Resort
    Hotel Manager
    St. Regis Aspen Resort 1997 - 2000
    Aspen, Colorado, Us
    Transitioned brand from Ritz Carlton to the 2nd St Regis property and the first resort property
  • The Phoenician Resort
    Department Head
    The Phoenician Resort 1991 - 1997
    Scottsdale, Arizona, Us
    Restaurant ManagerRoom Service ManagerFront Office ManagerSenior Manager on DutyHousekeeping-Director
  • The Ritz-Carlton Hotel Company, L.L.C.
    Director Of Housekeeping
    The Ritz-Carlton Hotel Company, L.L.C. Apr 1986 - Jun 1991
    Bethesda , Md, Us
    Ritz Carlton Laguna Niguel Executive Director of HousekeepingRitz Carlton Mauna Lani Executive Director of HousekeepingMember of the opening teamAssisted in the opening of the Ritz Carlton Marina Del Rey, Ritz Carlton Rancho Mirage

Craig Waterman Education Details

  • Uc Irvine
    Uc Irvine
    Political Science

Frequently Asked Questions about Craig Waterman

What company does Craig Waterman work for?

Craig Waterman works for Outrigger Hospitality Group

What is Craig Waterman's role at the current company?

Craig Waterman's current role is General Manager.

What is Craig Waterman's email address?

Craig Waterman's email address is ck****@****aol.com

What is Craig Waterman's direct phone number?

Craig Waterman's direct phone number is +148021*****

What schools did Craig Waterman attend?

Craig Waterman attended Uc Irvine.

Who are Craig Waterman's colleagues?

Craig Waterman's colleagues are Panjama Leamswuan, Fredy Gusman, Jenn Yamada, Supachok Tansiri, Noah Loughlin, Rey Cruz, Everod Vernon.

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