Craig Willingham Email & Phone Number

United States

Boston, Massachusetts, United States

Boston Peabody Marriott

Manage the daily operations of banquet department for corporate and social functionSupervise service and housemen personnel, including scheduling, delegating, and disciplining.Supervised approximately 50 catering services and banquet staff associates. Organize all Audio Visual set-ups for corporate and social functions

Quincy Mass

The Destination Sales Executive (DSE) is the on-property liaison for group events within the Sales Office group booking parameters. The DSEprovides property support by coordinating and executing site inspecitions/visits for off-property sales managers. The position is responsible forpulling through business booked through the Sales Office, as well as.

Boston Marriott Copley Place

 Drove desired financial results by keeping Event Technology team focused on the critical components of operations, such as labor costs and revenue to bottom line.  Built the hotel’s top line revenue by at least 5% yearly by focusing the team on the post-contractual sale of products and services.  Ensured market competitiveness by maintaining awareness.

Oversee day to day Audio/Visual Operations within 80,000 + sq. ft. of meeting spaceScheduling of ET department labor and scheduling "buyout" labor using LMSCross rental of equipment from various vendorsUsing MVP and P-Card for ordering operational supplies and new equipmentUse of Maverick software to keep track of cross rentsCreation of daily flow sheet on.

Organize all set ups for corporate and social functionsSupervise staff of multiple technicians Coordinate the set up of STSN and T1 lines for all eventsOn-site contact for meeting planners

Supervise staff of three event managersPrepare weekly forecast of Group BusinessCoordinate Meetings with Group Contacts

Prepare Audio Visual sales budget and forecast upcoming 13-month projections Proactive Audio Visual sales, including proposals and competitive bids for group business Liaison between operations personnel and on-site contacts for equipment set-upCoordinate the selling and set-up of T1 lines and Multiple Address Hubs

Organize all Audio Visual set-ups for corporate and social functionsPrepare department budgetSupervise staff of two Audio/ Visual technicians

Manage the daily operations of banquet department for corporate and social functionSupervise service and housemen personnel, including scheduling, delegating, and disciplining

Manage the daily operations of banquet department for corporate and social functionSupervise service and housemen personnel, including scheduling, delegating, and disciplining

Supervised approximately 50 catering services and banquet staff associates.  Played key role in the implementation of the Next Generation System (NGS) in the Banquets Department of the Albuquerque Marriott in New Mexico by serving on the Task Force and training more than 12 managers on its use. Named as Associate of the Year, 1996. Nominated for J..