Craig Wright Email & Phone Number

Melbourne, Victoria, Australia

• Engage a network of key referrers and stakeholders in the disability sector, enhancing brand awareness through presentations at industry expos and events. Establish a compelling case to be recognized as the plan manager of choice while building rapport and respect as a trusted industry thought leader and subject matter expert.• Produce high quality analysis and reporting on business growth and performance and provide insights and recommendations for strategic direction and tactical sales plans.• Delivered effective and low cost NDIS provider community engagement events where the Victorian team consistently outperformed all other mainland states in plan growth and retention.• Lead the Data and Reporting taskforce delivering high quality analysis and reporting on business growth. Collaborated with marketing team to analysis and report on business opportunities as basis to allocate resources to digital campaigns to drive new business growth

Geelong, Victoria, Australia

• Up to June 2021 act as Client Service Manager Lead to manage relationship and sales of the business • Grow the number of participants with plan management service in region including Geelong and West and North Melbourne by being building rapport and trust with key refers including support coordinators, partners in the community, providers and NDIS participants• With Directors worked on stratergy and structure of business in recruiting a General Manager and Operations Manager to allow rapid growth of business to be sustained• Provided support and guidance to the team of Client Service Managers as team lead up till June 2021 whilst managing my own region as Client Service Manager• Became trusted and respected expert in financial adminstration of NDIS funds which resulted in being the plan manager of choice amongst many refers in my region

Point Cook

• Ensure best availability of product for customers at store and online whilst managing inventory at optimal levels• Using demand forecasts to drive business planning process and order placement collaborating Merchandise planning team• Mentor and coach to demand Planning team members and often lead training and system development with IT and other business units• Develop and managing order process from overseas suppliers, regional warehouse, and direct to store product allocations

Geelong West, Australia

Melbourne, Australia

• Produce concise and insightful management reporting for use in supply chain planning across all business units• Driving continual process improvements in demand forecasting manage internal and external stakeholders to allocate product during supply disruptions• Focus on breaking down entrenched behavior by working closely with business planners selling benefits of using best practices and supporting changes to demand planning.• Managing product allocations process ensure continuity of supply, minimal impacts to customers and fair allocation of product entitlements• Create new reporting processed that highlighted variances from demand plans to all strategic and tactical planning by all business units

Melbourne, Victoria, Australia

Supply Operations Analyst performed analysis of hydrocarbon (fuels) stocks, supply and freight costs, industry supplier and customer contract execution with responsibility for delivering continuous improvement in operational excellence.Reduce Shell’s exposure to risks associated with under performance in execution of supply and customer industry contracts. Creating visibility and awareness of current performance by drawing together contracts, operations and planning teams and identifying and resolving issues and agreeing on forward tactical moves and positions.

Melbourne, Victoria, Australia

Create and execute Shipping program for Northern Australia meeting Customer demands whilst maximizing operational efficiency in shipping and terminal operations plus ensuring all HSSE, Marine and Product Quality standards are meet.

Melbourne, Victoria, Australia

Successfully led Daily Operational forum of cross functional sales, operations, and manufacturing and logistics teams.Delivered logistics plan to introduce new to market products and manage major events including supporting defence force operations, operational reporting and analyst and coordinating major events.

Melbourne, Victoria, Australia

Manage Scheduling centre for Shell Contracted carriers to deliver fuel to Coles Express network, retail commercial, aviation and marine customers.Meet and exceed health and safety target plus delivery performance targets including retail tank outs, DIFOT and quality KPIs.

Melbourne, Victoria, Australia

Work with Shell Oceania business units to delivery highest levels of performance. Acting as consultants delivery strategic, tactical and operational business plans. Focusing on best customer outcomes by restructuring business to be most operationally aligned with integrated business processes .Projects included Shell Customer Service KPIs, digital enablement Bitumen order to cash process and realignment of Shell NZ embedding third party contractors.

Melbourne, Victoria, Australia

Lead team of pricing specialist and analysts to implement centralised pricing for Commercial customers.

Pinkenba, Queensland, Australia

Various roles at Shell Pinkenba terminal including Transport Analyst, Fuels Scheduler, Credit Officer, Packed Lubricants Planner, Gatehouse Keeper, Payroll Officer and Administration and Orders Clerk