Craig Chambers Email & Phone Number

Speke

Warrington, United Kingdom

Migrated internally to a Project Management role to further career development. Achievements include the following:Successfully delivered a migration project integrating the DFS group finance application into the systems at Sofology. Project Manager for the full project life cycle including:Initiated team cooperation with initial planning and discovery meetings.Planned, organised and controlled work in teams across 4 sites, including regular stakeholder meetings and weekly project conferences.Amended reporting to the appropriate level for each stage of the product.Selected and championed collaborative project tools such as SmartSheets, Lucidchart and GSuite as well as a comprehensive RAID log.Successfully sought buy-in and feedback from end-users and co-ordinated training activities with third party to ensure that users were ready for the system changes.Managed the implementation of PayPal as a payment method for ecommerce and customer self-service platformProvided assistance with project activities and technical troubleshooting on a very large business critical database migration transformation project. Managed project to bring development of externally developed bespoke finance application server in-house including tricky stakeholder management.Managing a store administration change project with multiple internal stakeholders with activities including:Workshops to drive out process and subsequent process mappingAssessment of fundamental tasks and identification of inefficienciesStory/Task assessment, planning, breakdown and implementation.Weekly stakeholder progress meetings.

Golborne

I worked for 4 years as a QA manager, and then following a reorganisation to Agile teams as Principal QA. During this time my work included the following: Management of the integration of personal finance into a combined omnichannel customer journey with multiple internal and external stakeholder teams and suppliers.Management of the complete lifecycle of delivery of electronic signing of personal finance documents to the entire retail estate including: Complicated stakeholder management of sales team, finance department, four separate finance providers and an external software supplier. Migration of customer finance database to newer technology platform. Technical analysis and testing including complex database queries Trials, training and staged roll-out to retail sites Evaluation of uptake and efficacy of internal and 3rd party systems.Full PM lifecycle of third party crowd-sourced testing (Rainforest QA). Investigated, planned, piloted and rejected the solution.Assisted with the introduction of Linux Docker hosts and containers.Responsible for QA recruitment. Expanded team from two to six in twelve months.Used performance management techniques to improve the performance of several team members.Strong advocacy and reinforcement of Agile principles focusing on a ‘Learn fast, fail fast, get to market quicker’ way of working.Introduction of cross team knowledge sharing sessions to increase team knowledge and reduce the risk caused by single sources of information.Creation and maintenance of automated tests using Webdriver (Java), TestStack White (C#), Protractor/AngularJS (JavaScript) and Ranorex (Delphi/Winforms)Data integrity checking migration from legacy database into both MySQL and MS SQL Server in various upgrade projects using SQL queries across the various databases.Performance testing of live web service before deployment using JMeter.

Warrington, United Kingdom

Line manager of a team of QA analysts, subject matter experts and team leads from both a clinical and technical background across two sites.The role combines my clinical experience in nursing with many years experience in technical software testing.Matrix management and coordination of whole QA team of 42 staff across 3 sitesCreate test plans for product testing.Create daily, final and cumulative reports with breakdown of status of bugs released and test-cases ran for software projects during product integration test phases.Instrumental in the team switch to Test-Case Management tool (TestTrack) and team expert on TestTrack filters, reports and views.Successfully implemented Agile retrospectives on a project that had previously been run without them. This lead to a measurable boost in team morale.Implemented software RAG status reporting for a module with high clinical risk leading to improved visibility of the high risk area.Worked with development, design and product management counterparts as well as senior directors to achieve software development goals.Heavily involved in recruitment (80% team growth in 6 months)

Technical QA on an agile team from the commencement to maintenance phase of an Oracle/JBoss application that generates websites for car dealers. Dealing with analysis and testing at all levels both manual and automated (shell scripts, Twist, JUnit).Working in a tightly integrated lean agile team with designers, developers, business analysts, business owners, release engineers, DBAs and Sys Admins.Responsible for the most technical QA tasks.Coordinator of performance enhancements and web acceleration.Working closely with Thoughtworks, industry leaders in Agile and vendors of Twist, Go and Mingle agile tools.Working to designs created by the award winning Reading room.

Junior Software tester, promoted to Software tester after 1 year.

Part time work on the hospital bank pool while I was at university.

Junior staff nurse