Craig Cox Email & Phone Number

Dunwoody, Georgia, United States

- Member of IEOM PaaS/CaaS Engineering team focusing on CaaS- Working on empowering the migration of on-prem middleware services to AWS including the use of ROSA

Dunwoody, Georgia, United States

• Technical leader of the Claims Cloud Operations team• Focused on providing infrastructure and shared solutions for Claims in AWS• Key leader of Claims shared vault namespace • Developed and championed Claims Cloud implementation for the adoption of State Farm’s terraform tenant module which deploys IAM roles and policies for least privileged access in multi-tenant AWS accounts• Provide Claims AWS account support for route53 DNS resolver migrations, AWS VPC and Network and migrations• Claims leader for AWS support to Security teams for DDOS detection events• Develop and update projects in GitLab involving terraform, Python, and shell scripts• Provide Claims Cloud with technical support and tools for State Farm AWS security alerts and violations• Technical expert for on premise firewall updates and AWS security group configuration• Update CICD pipelines using templatized yaml for Jfrog, Snyk, Vault, and GitOps

Atlanta, Georgia, United States

• Founding member of SRE team focused on Claims Cloud (AWS) activity• Developed Prometheus scraping for microservice applications on AWS EKS utilizing a centralized Thanos instance • Created Grafana LATTES style dashboards• Provided support for Kubernetes based GitLab runners• Technical leadership of AWS EKS (Kubernetes) cluster support for Claims product teams• Deployed helm chart updates to the AWS EKS (Kubernetes) clusters

Bloomington/Normal, Illinois Area

• Team lead for team supporting DNS and DHCP for one of the largest Private networks in NorthAmerica• Wrote the majority of the automation used by State Farm leveraging the Infoblox API• Maintain team's web tools, and Linux infrastructure• Lead the migration of automation and Infoblox DNS infrastructure to new data centers• Planning the EOL migration of Infoblox appliances as part of a 3 year replacement plan• Key member of multiple team project deploying RPZ technology and Threat insight• Planning automation migration to docker containers running on kubernetes• Engaged in learning Python and Ansible for future automation

Bloomington/Normal, Illinois Area

• Third level Support of DNS/DHCP for one of the largest Private networks in North America• Key participant in planning and deployment of IPV6 at State Farm• Support Alcatel/Lucent QIP with 3.2 million objects and DNS/DHCP appliance infrastructure• Rewrote perl scripts that interface with QIP and Oracle to Infoblox API for migration• Created mysql cluster installation to support data migrated from QIP Oracle instance• Provided technical evaluation of Infoblox IPAM and appliances• Point technical contact for migration to Infoblox from Alcatel-Lucent QIP

•Supported ClearCase, MultiSite, GIT, Gerrit, Jenkins/Hudson globally and for multiple regions•Resolved issues in a Help Desk environment for Software Engineers around the world•Developed shell and perl scripts to aid in monitoring and managing Solaris, Linux and Windows•Involved in planning and deployment of global DR plan•Lead customer meetings for global users of the CM infrastructure•Key member of team that cut $5 million in costs in 2009•Team leader for Change Management•Involved in planning and deployment of global DR plan •Lead customer meetings for global users •Migrated code from 150 VOBs as part of global VOB migration project•Technical Project lead for EMC SAN migration•Supported Solaris, Redhat Enterprise Linux, Ubuntu Linux and Windows servers

•Supported ClearCase, MultiSite, Solaris, RHEL, and Windows for Champaign site•Help manage Platform LSF build and simulation clusters•Performed upgrade from Clearcase 5 to Clearcase 6•Developed shell and perl scripts to aid in monitoring and managing Solaris and Linux•Planned and installed new servers and SAN to increase ClearCase performance•Database Administrator for Oracle and mysql•Project manager for in-house web app for tracking tasks•Deployed imaging for Windows XP systems resulting in a 5x time reduction

•Supervised, managed and trained five staff and ten student workers•Responsible for help desk, computer lab, web content and network operations•Mantained 750 node network running on a gigabit fiber backbone•Oversaw Internet, WAN, VPN, and firewalls•Managed servers running Windows 2000, NT 4, AIX, Linux and Exchange 2000•Completed upgrade to multiple domain forest in Active Directory•Migrated from Exchange 5.5 to Exchange 2000•Maintained critical systems including email, virus updates, OS patches, DNS, and DHCP•Developed account creation and login scripts using VB, shell and perl scripts

•Managed a 700 node network consisting of Cisco, HP and Nortel switches•Configured Cisco routers for use with WAN connection•Maintained 99% uptime on servers•Backed up NT 4, Windows 2000, AIX, Linux and Exchange 5.5 using Backup Exec•Installed and configured Exchange 5.5 server•Upgraded IBM RS/6000 from AIX 4.2.1 to AIX 4.3.2 and Informix 7.1 to 7.3•Prepared images for deployment of Windows based computers•Installed samba domain controllers for academic users•Developed DOS batch files, Windows registry files, shell scripts, perl, and C programs

•Development for C, shell scripts, and Informix SQL on system running AIX 4.1.5•Completed upgrade of Informix 5 to Informix 7.1•Part of beta program for Jenzabar-CARS AIX for the Informix 7.1 upgrade•Updated PC hardware on campus wide systems•Answered questions about Windows, Netware, NT, WordPerfect, and Office 97

•Managed over 70 UNIX and PC systems•Maintained network, telephone and alarm systems•Replaced and upgraded hardware as needed•Performed upgrades of AIX, IRIX, Digital UNIX, Linux, NT 3.51, and NT 4.0•Managed backups, ftp, web, DNS, NIS, and NFS•Implemented samba for PC file sharing, saving costs for upgrade of Windows NFS

•Developed tools for Project Management, Time Management, and Support Call tracking•Conducted training classes and wrote documentation for the tools•Technical support for Windows and UNIX platforms for internal personnel

•Developed software to automate telemarketing scripts under EDGE software•Made a difficult deadline that was strategic for the company making its first profit•Assisted with AIX and Windows software and hardware installation and maintenance

•Managed internal systems software and hardware for Windows and UNIX platforms•Technical support for Customer Support Center and internal personnel•Ported the Campus Administrative Resource Software to HP-UX 9.0•Installed CARS software at customer sites•Helped setup network using a Novell server

•Systems support staff for Campus Administrative Resource Software•Solved technical questions regarding UNIX, Informix, C, shell scripts, and hardware•Thoroughly explained solutions to customers in order to decrease repeat calls•Assisted in the management of the Customer Support Center•Maintained corporate BBS•Received second best evaluation for training sessions offered at user conference•Developed mail gateway between TEAMate BBS software and UNIX mail•Received employee of the month award for August 1991 and June 1992

Bachelor Of Arts, Major In Computer Science. Minors In Business Administration And History

Education record

Education record