Craig Byers Email and Phone Number
Craig Byers work email
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Craig Byers personal email
With over 16 years of experience in operations leadership, I have a proven track record of delivering powerful solutions, effective business strategies, and improved margins across various industries. I joined Amazon in 2020 as an Operations Manager to further my career growth and challenge myself to operate and deliver on a larger scale.In my current role, I have supported the launch of a fulfillment center and the retrofit launch of a site in the reverse logistics network, scaling the leadership team, driving results, and creating an inclusive experience for the entire site. I have also demonstrated my skills in process improvement, employee training, and team building, as well as my passion for customer obsession and innovation. I am always looking for ways to solve problems, engage teams, delight customers, and elevate the business to greater success.
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Program ManagerAmazon Sep 2024 - PresentSeattle, Wa, UsManage complex initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts are completed while working with multiple teams in and/or across organizations.Accountable for the overall strategy of a large program. Successfully managing all stages (from concept to delivery). This program meets challenging business goals and/or shows measurable improvements in our customer’s experience, business or employee efficiency or execution, compliance adherence, financial or other metrics, etc.Influence team priorities and business strategy through data-driven contributions. Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VP's. Foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus).
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Operations ManagerAmazon Aug 2020 - Sep 2024Seattle, Wa, Us- In August of 2020, I made the decision to join Amazon to further my career growth and challenge myself to operate and deliver on a larger scale. - I joined the team as an L6 Operations Manager to help launch the outbound department at MEM4 AR Sort Center, which was the first AR building in the state of TN. - Then, in 2021, I requested the opportunity to assist with the Retrofit Launch at MCI7 in the RELO Network, an area that is not as centralized and offers greater opportunity for idea generation and decision-making. - Furthermore, it was at a site that was preparing to scale its team 4X as it transitioned from pantry and I felt that this was great timing for me to provide support in building out our team! - Since joining Amazon, I have aided in the promotion of 12 exempt leaders into new roles. - I have provided onboarding mentorship for 12 L6 Operations Managers that were promoted into the role, or hired externally. - I also helped with onboarding and mentorship for two L7 Senior Operations Managers. - My ability to Earn Trust and perform both strategically and tactically provided me with an opportunity to become the Single-Threaded Leader on the Night Shift in a Stretch L7 role.
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Operations ManagerGenuine Parts Company Jan 2007 - Aug 2020Atlanta, Georgia, UsI was initially hired as an Executive Management Trainee in 2007 and was then promoted to Service Manager in 2008. I also worked as a Process Improvement Manager from 2010-2011 before being promoted to Operations Manager of the NAPA Richmond Distribution Center in 2012. In May of 2016, I was asked to lead the operations for the NAPA Memphis Distribution Center.- P&L Responsibility- Accounts Receivable- Customer Service- Budget Management- Inventory Management- Logistics Management- Manage Third Party Relations- Employee Development -
Collections SpecialistDaimler Chrysler 2005 - 2007Auburn Hills, Mi, Us- Handle High-Volume Inbound and Outbound Calls- Negotiate, Collect, and Resolve Accounts- Customer Service -
Realtor Sales AssociateByers, Byers, & Byers Realty 2003 - 2007- Present Purchase Offers to Sellers for Consideration- Confer with Escrow Companies, Lenders, and Home Inspectors- Interview Clients to Determine Property Interests- Coordinate Property Closings- Act as an Intermediary in Negotiations between Buyers and Sellers
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Department ManagerBed Bath & Beyond 2004 - 2005Midvale, Utah, Us- Drive Sales Growth- Customer Service- Ensure Adherence to Merchandising Plans- Supervise Compliance with Policy and Procedures -
District ManagerAldi Stores 2000 - 2003Minchinbury , Nsw, Au- Drive Sales Growth- Direct Store Managers and Staff- Set the Standards for Store Appearance- Ensure Adherence to Merchandising Plans- Supervise Compliance with Policy and Procedures- Recruit, Train, and Develop Staff- Manage and Control District Expenses- Oversee Achievement of Results
Craig Byers Skills
Craig Byers Education Details
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Missouri State UniversityManagement - Marketing -
Elizabeth City State UniversityGeneral
Frequently Asked Questions about Craig Byers
What company does Craig Byers work for?
Craig Byers works for Amazon
What is Craig Byers's role at the current company?
Craig Byers's current role is Sr Program Manager @ Amazon | AMXL Middle Mile Execution.
What is Craig Byers's email address?
Craig Byers's email address is cb****@****npt.com
What schools did Craig Byers attend?
Craig Byers attended Missouri State University, Elizabeth City State University.
What skills is Craig Byers known for?
Craig Byers has skills like Inventory Management, Team Building, Customer Satisfaction, Parts, Process Improvement, Automotive Aftermarket, Customer Service, Sales Management, Sales Operations, Automotive, Sales, Coaching.
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