• Advise existing clients at TAAconnect on maximising technology capabilities for optimal performance.• Provide guidance on technology evolution to enhance client's overall technology journey.• Collaborate with clients to identify opportunities for technology advancements and improvements.• Ensure client satisfaction by delivering tailored solutions to meet their specific needs.

Led the development of go-to-market strategies for UC/UCaaS products like Microsoft Teams, Mitel and Genesys, conducted internal product education sessions, and facilitated vendor demonstrations. Gained deep insights into Carrier/Connectivity technologies, Route/Switch/Wi-Fi, and IT Managed Services at Hexicor in Coorparoo, Queensland, Australia. • Developed go-to-market strategies for UC/UCaaS products• Conducted internal product education sessions• Facilitated vendor… Show more Led the development of go-to-market strategies for UC/UCaaS products like Microsoft Teams, Mitel and Genesys, conducted internal product education sessions, and facilitated vendor demonstrations. Gained deep insights into Carrier/Connectivity technologies, Route/Switch/Wi-Fi, and IT Managed Services at Hexicor in Coorparoo, Queensland, Australia. • Developed go-to-market strategies for UC/UCaaS products• Conducted internal product education sessions• Facilitated vendor demonstrationsAs a key role, I onboarded, productised and developed sales marketing strategies for Genesys Pure Cloud, Webex and Microsoft Teams. Show less

• Provided strategic advice to small to medium enterprises on communications strategies for cost-effective market entry.• Analyzed and advised on fixed telephony, mobility, data, and converged IP telephony applications.