Craig Zechman Email & Phone Number

Boston, Ma, Us

In this capacity, I excel at learning the business and identifying opportunities to standardize and improve key processes that are enabling and supporting the rapid growth of the business. My ability to ask questions in a non-threatening manner allow me to gain a true understanding of situations and then leverage strengths of the SMEs to jointly develop solutions that are quickly adopted by the teams.☛ Researched, identified, and negotiated contract for a new project management tool that has enabled greater transparency in project plans and enabled building of resource loaded project plans..☛ Consolidated contractor databases and developed standard process for adding new resources and tracking existing resource resulting in a more efficient tracking of performance and availability.☛ Built a new process for managing recruitment process with Human Capital Management (HCM) team, leading to more efficient weekly meetings and tracking of open positions and ensuring proper hand-offs of key information between HCM and hiring managers.☛ Standardized New hire on-boarding process for a consistent positive experience. New process provides a consistent on-boarding from all hiring managers and provide key timeline and templates.

I delivered expert-level advice and mentoring to stock and options trading students that enabled them to achieve consistent profit within their stock portfolios.☛ Delivered online training to students who purchased Platinum sales package as Instructor and one on one mentor/coach.

Lake Mary, Florida, Us

In this capacity, I excel at analyzing quarterly business trends on key metrics and recommending on addressable areas. I create weekly dashboard for release performance and address and resolve issues prior to release date with key stakeholders that improved quality and product on-time release metrics. Moreover, I am renowned for developing and maintaining experience in using Tableau and Power BI for CTO Dashboard as business intelligence tools to arrange raw data into easily understandable format and find insights within organization's data.☛ Built relationships of trust and confidence with C-Suite and equity partners in formulating future strategies by implementing annual operating plan over last 3 years.☛ Enabled the C Suite in monitoring performance of each software release cycle and identifying and mitigating at-risk releases by building and bringing online a CTO dashboard of key performance indicators (KPI’s).☛ Slashed 15% labor costs in first year by negotiating, launching, managing, and executing a 100+ person, $4.5M offshore workforce initiative.

Lake Mary, Florida, Us

In this role, I organized product virtual conferences for customers and employees and influenced product leadership to “re-invent” the offering, exceeding overall customer requirements. Beside this, I designed/built SharePoint pages for 50+ products for providing quick and easy access to product knowledge documents.☛ Enhanced accuracy in planning and forecasting process and providing improved reporting by transitioning to Aha! Product Management Software from existing Excel documents.☛ Supported the organizational leadership in making data-driven decisions based on solid, dependable data analysis.☛ Grew team to 3 FTE from 1 by delivering exceptional services and conducting analysis for organization.

Burbank, Ca, Us

With the establishment of enterprise dashboard reporting of KPIs, I demonstrated L&D impact across all levels of organization. I conducted enterprise-wide L&D needs analysis for identifying gaps and developing appropriate solutions. Along with, I steered efforts towards delivering enterprise-wide learning and development needs analysis that influenced the programs for organization.☛ Provided regular and consistent feedback to instructors and designers for real-time updates by building and implementation of a reporting dashboard.

Burbank, Ca, Us

I provided best-in-class financial and operational consultation services to 18 HR executives across Walt Disney Parks and Resorts as Strategic Business Partner, supporting the 45K+ new hires and 3M learning hours annually. I was instrumental in ensuring strict adherence to planned budget by delivering departmental expense forecasting and reporting while directing and organizing a team of 6 personnel.☛ Forecasted impacts of contingent workforce on plan by creating financial reporting tools.☛ Guided in shifting to enterprise talent acquisition center of excellence by providing financial insights and building a financial framework/valuation model.☛ Ensured the delivery of best-in-class services to clients on a daily basis by establishing and leading a team.

Burbank, Ca, Us

I directed overall functions and activities in developing revenue planning, financial analysis, forecasting, and strategic planning for over eight hundred retail merchandise and food and beverage outlets across Disney properties. I provided business leaders with annual planning, monthly reporting of actual vs. forecast variances, and root cause analysis.☛ Justified capital investment for Disney's Art of Animation resort by developing and overseeing a pro forma.☛ Supported the business in managing loss of revenue in an appropriate manner by leading a team in accurately forecasting the merchandise loss during great recession.

Burbank, Ca, Us

During the later part of my time with consulting, I began to travel each week again. Our family had grown to two young girls and I desired to reduce my weekly travel. We were thinking about taking a vacation to Walt Disney World and we thought, wouldn't it be great to work there. As luck would have it, there was opening posted on the University of Michigan job postings. I applied and enjoyed when our girls called their grandparents to tell them that we were moving to Walt Disney World. I’m proud to have been part of the team that developed the business case to convert Disney’s Art of Animation from single hotel rooms to a family suite product. The work included initial concept, test room models at Disney's All-Star Resorts, and financial models to show ROI and the impact of the resort on the overall portfolio.I enjoyed the creative nature of the role that allowed our team to freely brainstorm new and different opportunities to generate revenue.

Global, Us

Ann Arbor, Mi, Us

Milford, Ma, Us

Lancaster, Pa, Us

Allentown, Pennsylvania, Us

Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Biochemistry