Craig Baxter

Craig Baxter Email and Phone Number

Senior consultant over high profile projects specializing in transportation revenue including road usage charging and tolling. @ CDM Smith
75 State Street, Suite 701, Boston, MA 02109, us
Craig Baxter's Location
Monument, Colorado, United States, United States
Craig Baxter's Contact Details

Craig Baxter personal email

n/a
About Craig Baxter

Extensive history of leading organizations in achieving financial goals and improving operational efficiency through sound management, organizational skills, and applied technology. General management with full P&L responsibility. Business development. High-profile operations management. Software application development and IT systems management. Key highlights include year over year double digit financial growth, transforming customer service delivery, and high-impact cost savings. A senior leader with strong technical background, excellent communication and presentation skills, and a strong work ethic demonstrated through a history of achieving objectives.

Craig Baxter's Current Company Details
CDM Smith

Cdm Smith

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Senior consultant over high profile projects specializing in transportation revenue including road usage charging and tolling.
75 State Street, Suite 701, Boston, MA 02109, us
Website:
cdmsmith.com
Employees:
5
Craig Baxter Work Experience Details
  • Cdm Smith
    Senior Project Manager
    Cdm Smith Jun 2023 - Present
    Boston, Ma, Us
    Full project management responsibilities for major projects in the transportation industry with focus on revenue generation solutions. End to end project planning and oversight. Contract development. Schedule and budget development and ongoing management. Task and resource planning. Status monitoring and reporting to client and key stakeholders. Invoice management. Vendor procurement. Quality management. Project deliverable review.- Hands on oversight of technology/systems development and testing.- Provide subject matter expertise for road usage charging and connected vehicle technology.- Business development support and proposal development.- Systems and operations requirements development.- Provide operations subject matter expertise.- Mentor junior resources.
  • Wsp Usa
    Vp, Director Of Ruc Operations
    Wsp Usa Jan 2023 - Jan 2024
    New York, Ny, Us
    Leading the development of an operational road usage charging practice toward helping transportation agencies overcome the rapidly declining source of road and bridge maintenance revenue.
  • Azuga, Inc.
    Sr. Director, Programs & Operations
    Azuga, Inc. Jul 2018 - Jan 2024
    San Jose, California, Us
    Serving diverse roles on the leadership team of a road usage charging (RUC) technology solutions provider. Responsible for programs and projects for transportation industry clients including the OReGO Program for the Oregon Department of Transportation (ODOT), the HiRUC Technology Test Drive for the Hawaii Department of Transportation (HDOT), and the MBUF projects for The Eastern Transportation Coalition (TETC). Primary liaison to key clients ensuring timely and high quality deliverables. Oversight of project management, customer support and IT operations. Establish operational procedures for project execution, change management, incident management and customer service. Provide daily guidance and direction to technology team in accordance with program/project requirements and operational needs. Oversee project planning, execution and acceptance testing efforts. Support business development through significant contributions to formal proposals. Write formal reports highlighting key project findings and results in support of client research efforts. Ensure sound technology infrastructure and practices in support of 24x7 service offering. Road usage charging subject matter expert.
  • Ygi Solutions
    Lead Consultant
    Ygi Solutions May 2017 - Sep 2022
    Monument, Colorado, Us
    Providing consulting services focused on business and process improvement through applied technology and project management. Strategy development. Business process and technology assessment, solution planning, and delivery through end to end project planning and oversight, talent selection/acquisition and project team management.
  • Cherwell Software
    Vice President Product Management
    Cherwell Software Feb 2016 - Mar 2017
    Colorado Springs, Co, Us
    Responsible for development and delivery of the overall product roadmap for a software solutions suite serving IT Service Management professionals. Work with executive committee and Board of Directors to ensure product priorities and deliverables are aligned with business goals toward aggressive growth and customer value. Manage team of product owners who gather business requirements from customers, partners and industry sources to translate them into system requirements used by development teams to enhance and maintain product. Manage team of technical writers responsible for product documentation. Prioritize development team workload. Work with marketing team to support development of marketing strategy and product collateral. Coordinate development of training materials for customer facing roles requiring product expertise. Manage team responsible for product localization and translation for international use.
  • Ubm Tech
    General Manager, Hdi
    Ubm Tech Jun 2008 - Jan 2016
    London, England, Gb
    General Manager with overall P&L responsibility for membership association with multiple product lines serving the IT service management and technical support communities. Full oversight of marketing, sales, product development, delivery and service operations. HDI is the world’s largest association for technical service and support professionals, and premier provider of professional development resources including training, certification, conferences, research, services and media.• Double digit annual growth in revenue and profit contribution.• Successfully implemented a revenue focused culture.• Board of Directors member.• Developed multi-year strategic plan to achieve aggressive growth goals.
  • Enterprise Meeting Solutions
    Partner
    Enterprise Meeting Solutions Nov 2007 - Jun 2008
    Provided CTO functions for Enterprise Meeting Solutions; a company developing Business Productivity and Collaboration software. Responsible for product development planning, budgeting, business analysis, and requirements development.
  • First Data Corp.
    Vp
    First Data Corp. Oct 1997 - Dec 2007
    Brookfield, Wisc., Us
    Senior leadership of software development, product development, and operations.
  • Mci
    Sr. Manager
    Mci 1994 - 1997
    Basking Ridge, Nj, Us
  • Softech
    Software Engineer
    Softech 1990 - 1994

Craig Baxter Skills

Vendor Management It Management It Strategy Process Improvement Program Management Project Management Cloud Computing Sdlc Call Center Saas Team Leadership Business Analysis Change Management It Operations Business Process Improvement Enterprise Software It Service Management General Management Crm Leadership Itil Product Management Software As A Service Management Software Development Software Development Life Cycle Strategic Partnerships Strategy Team Building Troubleshooting

Craig Baxter Education Details

  • Chapman University
    Chapman University
    Computer Science
  • Northern Arizona University
    Northern Arizona University
    Electrical Engineering

Frequently Asked Questions about Craig Baxter

What company does Craig Baxter work for?

Craig Baxter works for Cdm Smith

What is Craig Baxter's role at the current company?

Craig Baxter's current role is Senior consultant over high profile projects specializing in transportation revenue including road usage charging and tolling..

What is Craig Baxter's email address?

Craig Baxter's email address is cr****@****ell.com

What schools did Craig Baxter attend?

Craig Baxter attended Chapman University, Northern Arizona University.

What skills is Craig Baxter known for?

Craig Baxter has skills like Vendor Management, It Management, It Strategy, Process Improvement, Program Management, Project Management, Cloud Computing, Sdlc, Call Center, Saas, Team Leadership, Business Analysis.

Who are Craig Baxter's colleagues?

Craig Baxter's colleagues are Monica Tischler, Sven Andersen, Michael Allen, Burkardrg Burkard, Luis I. Pérez, Pe, Pmp, Dominique Caoules, Sejal Kotecha.

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