Following a company restructure, I was offered the national sales role where I provide general management and leadership of 15 business development executives across the country to ensure the achievement of sales targets.Responsibilities:▬▬▬▬▬▬▬♦ Sales & Business Development♦ Change Management♦ Client Relationship Management♦ Contract Negotiation & Management♦ Customer Retention Strategies♦ Leadership of Business Development team♦ Major Account Management♦ Marketing♦ Negotiation♦ Achievement of operational KPIs♦ Project Management♦ Risk Management♦ Sales ♦ Service Operations♦ Staff Engagement♦ Strategy Development and Implementation♦ Tender and Proposal DevelopmentMajor Achievements Include:▬▬▬▬▬▬▬▬▬▬▬▬▬♦ Devised and implemented complex new strategies to ensure the business remains competitive♦ Conducted a national audit/gap analysis on every branch - to ensure best practice across operations, administration and sales ♦ Developed new marketing collateral and other presentations for use by sales team♦ Undertook a detailed market review; then revised and relaunched pricing strategy in response to findings to achieve improved competitive positioning♦ Negotiated a highly competitive new business contract with BHP

In this role, I managed a team of 35 to ensure profitability and ongoing development of the business in Western Australia business. Responsibilities:▬▬▬▬▬▬▬♦ Sales♦ Business Development♦ Day to day operations♦ KPIs - achievement and performance♦ P&L♦ Due Diligence♦ Budgeting & Forecasting♦ Customer Retention Strategies♦ Compliance♦ Team leadership & staff engagement (35 staff)♦ Safety♦ Service Quality♦ Project Management♦ Tender and Proposal Development♦ Contract Negotiation & Management♦ Client Relationship Management♦ Major Account Management♦ MarketingMajor Achievements Include:▬▬▬▬▬▬▬▬▬▬▬▬▬♦ Grew business from $1.2 million to $4.8 million over four years♦ Initiated and project managed several strategic and operational projects♦ Identified niche market strategies to achieve growth in key Perth CBD market♦ Supported potential clients’ green star accreditation and sustainability efforts♦ Integrated acquired company into business - due diligence post-purchase and additional field staff♦ Achieved highest national growth within Rentokil from 2009 to 2012 year on year

In this role, I managed sales and business development for Western Australia and Northern Territory - included a staff of four and all new business revenue targets and KPIs.Responsibilities:▬▬▬▬▬▬▬♦ Sales♦ Business Development♦ KPIs - achievement and performance♦ Budgeting & Forecasting♦ Compliance♦ Team leadership & staff engagement (4 staff)♦ Service Quality♦ Project Management♦ Tender, Proposal & Quotation Development♦ Contract Negotiation & Management♦ Client Relationship Management♦ Major Account Management♦ Marketing♦ Customer Retention StrategiesMajor Achievements Include:▬▬▬▬▬▬▬▬▬▬▬▬▬♦ Exceeded annual sales targets 25% (average)♦ Redefined value propositions and target markets to achieve new business growth♦ Increased sales conversion rates by 10%♦ Improved yield from existing client base via product and client mix review and action

In this role, I managed general operations, sales and business development for approximately 30 franchise operators - including all franchised cleaning contracts (approximately 150+).Responsibilities:▬▬▬▬▬▬▬♦ Marketing♦ Market Segmentation Strategies♦ Tender, Proposal, Pricing, Quotation Development♦ Quality AssuranceMajor Achievements Include:▬▬▬▬▬▬▬▬▬▬▬▬▬♦ Increased franchisees from 25 to 31 within six months♦ Designed, implemented and facilitated comprehensive Franchisee training ♦ Grew business within Perth CBD & sustained market leadership through various customer focused strategies♦ Achieved new business within government sector♦ Increased permanent revenue by 15% within six months ♦ Revitalised and improved tender processes