Craig Reynolds Email & Phone Number

Atlanta, Georgia, United States

Leadership: Manager over Technical Operations PMO for Capital Modifications and New/Used Aircraft Entry into Service Programs. Handle day-to-day administrative, oversight, performance reviews, and development/growth of up to 10 direct employees, 15 contractors, and 10 contracted services senior project manager professionals. Developed metrics to measure and motivate the team. Execution: Provide strategic direction and oversight for 30-45 major projects with global supply chains, concurrently. Lead executive written and verbal communication/presentations to all Levels of Senior Leadership. Manage capital budget of approximately $400M - $800M annually. Strategic Planning: Develop/Assist in strategic planning and accomplishment of business cases, sourcing, contracts, supply chain management, resource planning, material management, logistics planning, operational planning, and cross-divisional relationships for project alignment with Corporate goals. Continuous Improvement: Develop, maintain, modify, standardize, and improve all processes and procedures associated with project management: ideation, charters, certification requirements, Work Breakdown Structures/Project Plans, reporting, change management, risk management, and action item management. Implemented new departmental structure of Program Managers to utilize the strengths and expertise of the direct staff to standardize training and developmentAutomation: Developed strategy around IT solution for automated project management tool – managed business case, financial approval, definition, sourcing, down selection, customization, and implementation to increase productivity. Awards: 2014, 2015, and 2017 Chairman’s Club Nominee (Highest recognition at Delta.)

Atlanta, Georgia, United States

Planned, organized, and managed Scope, Schedule, and Budget for the $400M 76L and 76HD Interior Flat Bed Project, completed at 2 Asian maintenance providers. Also coordinated and managed a multi-discipline global internal team and external suppliers to meet all milestones, schedule and commitments, without any direct reports. Frequently interacted and provided status reports to all levels of leadership. Directed meetings associated with the program, internally and externally. Approved invoices, external contracts, purchase orders to meet corporate financial goals and plan detailed cash flow. Managed certification process and regulations with the FAA for Interior Cabin Compliance and Supplemental Type Certificates. Developed and maintained resource plans and WBS to achieve project goals.Awards: 2012 and 2013 Chairman’s Club Nominee

Atlanta, Georgia, United States

Acting Principle Engineer required to manage a shift and make final decisions on other Engineer’s training, priorities, repair schemes, and their time management, according to operational requirements. Also, responsible for the review and provide final approval of Engineering Repair Authorizations written to ensure internal compliance and Federal Aviation Administration compliance.

Atlanta, Georgia, United States

Senior Engineer responsible for day-to-day training and management of Co-ops and Engineers, in addition to, engineer responsibilities, as stated previously. Required to aid in the development of others repair schemes and substantiations of repairs, and review documentation before issuance.

Atlanta, Georgia, United States

Engineer responsible for 24/7 Operational Support for Aircraft Structural Damage, routine and non-routine. Developed, substantiated, and implemented repair schemes, through Engineering Repair Authorizations, for structural repairs using Engineering Concepts and OEM requirements, with minimal supervision. Thorough knowledge of technical documentation for aircraft, including engineering drawings, material/installation specifications, processes/procedures, and configuration control. Worked in a fast paced, time critical environment that required time management skills, multitasking, and constant clear/concise communication internally and externally.

Griffin, Georgia, United States

Sales: Headed Marketing and Sales Operations with a one-year increase from $75,000 to $750,000 in quotes. Responsible for establishing new customer contacts and managing relationships, as well as, design / build estimates of time, cost, and resource allocation. Involved in the development of sales strategy based on internal capabilities and established market.Management: Developed procedures and database for tracking quotes, purchase orders, labor, invoices, material ordering, material usage, accounts receivable, and records management. Aided in increasing the Manufacturing Division from two full time employees to 9 full time and 3 part time employees. Responsible for day-to-day management of these employees, workflow management, and forecasting of workload. Developed job descriptions and functions as new positions were created. Engineering: Developed and managed mechanical solutions, specializing in industrial automated equipment design, machine design, and fixture/tooling design, from conception to finished product, including static strength evaluations.

Dalton, Georgia, United States

Graduate of the Operations Management Training program. Responsible for day-to-day assistant management of a 3-shift (60 people) continuous carpet dying line, as well as, process control, dye chemistry, and process improvement. Heavily involved in troubleshooting process problems causing off-quality product.