Confident, people-oriented leader, business operations turn-around consultant, trainer and change agent with expertise in project management, operations, start-ups, M&A, lean manufacturing, Six Sigma, IT, call center, healthcare & logistics. Proven ability to coach & serve as a change agent to redesign business processes, design new products & processes, and implement business strategies for global & regional firms in both service and manufacturing companies. Industry experience includes healthcare, automotive, logistics, distribution, warehousing, equipment leasing & insurance.Specialties: Six Sigma, lean manufacturing, project management, Microsoft Office, Minitab, Visio, Micrografx, Microsoft Project, leadership development, communication, change management, facilitation, coaching, listening, training and education