As the MD of ViaData, which develops custom business systems to meet requirements, I am an experienced problem solver in the business and technical arena. My strengths are in business analysis, systems design and data modelling, then turning abstract requirements into practical implementations. I have extensive experience in gathering business requirements, both hands-on by reviewing existing systems and databases, as well as through facilitated workshops.My qualifications in accounting, business science and information systems and over 25 years of experience give me a strong, pragmatic understanding of business systems and how this can be translated within software development. It is this expertise that led ViaData to drive the development of Travelyst, a state-of-the-art Travel Customer Relationship Management (CRM), Enquiry Management and Booking System for the retail and wholesale Travel and Tour Operator industry. For more about me, visit viadata.co.za/craig-byren.php or contact ViaData viadata.co.za.