Share leadership of flagship store with management team.

Tapped for unique opportunity to open a used clothing and gear re-sale shop within the retail sales floor. Sports Basement's PreLoved department is an industry leading innovator in extending the life of outdoor products while rewarding customers with store credit, building relationships and brand loyalty.

Demonstrated deep product knowledge and added to expertise with additional study in Backcountry Department: soft goods (outdoor and casual clothing) and hard goods (ski, snowboard, and camp equipment), inventory, merchandising, processes, POS cashiering, intra-company transfers, safety and retail operations.

Continue to handle client communication, design and prepare production ready art, supervise production and printing, media cutting, and job delivery on sign and vehicle graphics jobs in Santa Clara and San Benito Counties.

This was a great opportunity to lead, coach, and analyze business processes in this hands-on role as a store manager, part of Icebreaker's Manager-In-Training (MIT) program for assistant managers. Exciting new initiatives like Icebreaker's Move To Natural program gave me a chance to level up and apply the skills and wisdom I have gained along the way. I was proud to be part of a happy, capable, and positive-minded team in a challenging retail environment!

Hybrid role internship for an architecture and engineering firm as part of UC Berkeley Extension Executive Leadership program. Leveraging my Graphics Certificate and pending UX/UI Certificate program skills, I was solely responsible for writing, design, planning, and initial production on three assigned projects: an in-house instructional video on using Adobe software to capture and edit audio from interviewees during video interviews; write, produce, and edit a trailer for a promotional video for the design firm using Adobe Premiere Pro and various image capture devices; write, design characters, and begin production on an animated instructional video for potential clients, educating them on how to navigate the building permit processes in San Francisco County.

Hands-on managerial role directly accountable for accomplishing sales targets leading a team of sales associates on a daily basis. Proficient in people, processes, and visuals, including opening and closing a flagship store, interviewing prospective talent, and juggling multiple conflicting demands in a fast-paced sales environment. Expert in product knowledge for outdoor industry retail trade, created selling and product materials for advanced training, coaching employees and inspiring elevation of the brand across the customer journey.

After elevation to full-time, benefited selling specialist position--an opportunity to leverage my significant and relevant product and technical knowledge--I was asked to develop a series of new internal training experiences for sales Guides and for customers. The Guide Centers were seen as a grass-roots, community-based effort by the company to develop local on-site, experiential marketing experiences with games, product knowledge programs, and events for our followers. In these overlapping roles, I wrote, produced, and utilized instructional materials across equipment expertise areas, created and presented activity-based product lists and suggestions, lead outreach to partner vendors and agents for donations, collaborations, and participation at events both in and out of store. I attended multiple industry events and created opportunities for the store to train its staff as well as to present itself in ways that exemplified the company's brand values .

Significant upgrade to legacy equipment brand's front-facing branding meant increased opportunities for outdoor enthusiasts like me: high-end climbing, backpacking, and camping gear sales and gear outfitting for expeditions big and small take center stage for this adventurer and world traveler. Energy, focus on communication, branding, excitement for the latest in outdoor apparel and equipment technology make this a great place to work.

Promoted to Adventure Outfitter at leading expeditionary and adventure equipment and clothing manufacturer. Sales leader on a per-hour, pro-rated basis, exceptional customer service provider, gung-ho team participant in support of the corporation's flagship store. High-visibility environment and promotional work at major race events (The North Face Endurance Challenge, Marin Headlands, 2015 and 2016) encourage fitness, participation in wilderness sports like climbing and backcountry skiing, and respect for the active lifestyle using the latest in adventure clothing technology.

Hands-on design work and digital file handling in Adobe Illustrator and Flexi-sign vector-based design and production software platforms. Client communication, deliverable deadlines, budget and workflow considerations. Family-owned business allowed for exposure to multiple levels of design, production, and installation process. Continuing relationship with legacy local business, accomplishing digital solutions for graphic production needs using vector art and a building graphic design expertise.

Certificate completed Fall, 2016; application for certificate award submitted in Winter, 2016. Completed Technical Communication, Technical Editing, and Visual Design for Technical Communication courses with the highest possible grades. My work was on a par with current tech and entertainment company standards for quality, clarity, accuracy, and in consideration of needs for the emerging international audience. Active user of integrated learning technologies, including advanced use of Microsoft Office and Word, Adobe publishing software, and web-based design solutions, such as Visage. Rigorous technical training in effective writing with a purpose, including the production phases of editing and publishing, the address to audience and visual design for effective communication, and the requirements of clear, consistent document design that is most useful to the desired audience. Instructors for the program are industry-leading and highly-trained professionals, adept in technical communication and the changing role of technology in the publishing, communication, and technical writing fields.

Worked closely with screenwriting instructors--taken from industry leading writers and instructors in New York and LA--and provided multi-media support, copying services, special project support, screenings, and digital video recording of writers' scenes as part of Screenwriting Program curriculum. Supported program director and production manager/assistant director in the daily presentation of lecture material, writing workshops, and industry training for aspiring screenwriters.

Moved up from assistance with special projects for key management offices to support in Accounting, later trained as Payroll Assistant. Position later grown through my continued dedication to Staff Accountant, where my prior production experience, location work, and film production training informed my "can do" and pro-active communication style, leading to cost effective project management and reduced labor cost questions or issues. Cross-trained in production pipeline, software and creative development, and kept myself abreast of industry concerns, new directions for industry growth, international and domestic labor rules, and actively trained for movement into other, growing departments.

Assisted President at this vital and busy Post-Production Editorial House and Production Company. Client contact, scheduling, communications, awards applications and travel facilitation to Director and President, whose TV commercial, promotional video, and marketing projects included clients like Dailey & Associates (Honda), Tivo, Sony, and Pittard-Sullivan. Assisted in-house producers and schedulers for work apportioned to Avid and 3D graphics suites. Work ranged from high-end local TV commercial campaigns, to work done for emerging technology clients, and work done in-house for Pittard-Sullivan. Scheduled President's daily and weekly calendar, booked and coordinated conference rooms and resources, booked travel and coordinated changes to travel, communication between and among principals, and other 'real-time,' high-visibility problem solving opportunities.

Wore many hats at this Independent Commercial and Music Video Production Company. Helped leadership team take this growing company into a more mature phase client, work, and account management. Established new billing accounts, shored up relationships with existing vendors, recruited new directors, and staffed a new sales and production management team. Secured financing and legal contracts to stabilize what was a junior company, which was reaching to achieve the next "level up" move to higher budgets and expanded agency exposure. Associate producer for agency work in commercials and record company work in music videos. Produced spec work to build director's reels, designed projects and contributed to strategic positioning and planning for this small, privately owned company. Supervised production managers and helped close shows as they moved from bidding, through award and production, and into final production and delivery. Direct client contact with major agencies, financial institutions, legal representation, and supported executive leadership in every aspect of production TV commercials, music videos, and promotional and marketing videos in California and Nevada.