Craig Conner Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Ontario, Ca, Us

Beverly Hills, California, Us

• Administrator for OneLogin, Google Workspace, Crowdstrike, Active Directory, Microsoft 365, MaaS360, Slack, VMWare, SmartDeploy, Zoom, Azure AD, BMC Client Management, JAMF, Mosyle, Jira, Netskope, DHCP, DNS, GPO’s• Scripting, Patching & deployment – PowerShell, BMC Client Management• Full re-design and deployment of OneLogin. Integration with ADP & AD. Reconcile all existing AD data to stage for seamless migration. • Implement new imaging process with SmartDeploy• VMWare Admin, Hyper-V Admin, Tier 3 Desktop Support, MacOS, Windows Server systems• Monitor and manage tickets with Jira

Anaheim, California, Us

• Server, desktop & messaging administrator for MSP on all client accounts • Administrator for Google Workspace, Dropbox, KACE, Kaspersky, Crowdstrike, Active Directory, Exchange, Microsoft 365, MaaS360, Slack, VMWare, Nutanix, DNS, DHCP, GPO• Scripting & deployment – PowerShell, BAT, KACE, GPO• Hardware deployment, datacenter move, power connectivity, network connectivity, • On-board new client accounts, create documentation, establish process & procedures • Remote collaboration tools administration – GoToMeeting, Teams, Slack, LogMeIn, Team Viewer• Patching desktop systems with KACE• Administer Windows Desktop, Apple Desktop, Windows Server systems • Collaboration with various teams to complete desired results for clients

Austin, Texas, Us

•Multiple promotions. CEO Award 8/2014•Enterprise Desktop support for 1200+ users in a fast paced environment•Receive calls, log in Remedy Force ticketing system, follow through until completed. •Image & deploy desktop/laptop systems to users, join to domain & install all required security tools to comply with corporate security policies•Batch scripting for installation of post imaging tools•Troubleshoot and repair various issues including VPN, Encryption, Connectivity, Access rights, broken patches, hardware failures, & many others•Strong understanding of Active Directory, GPO’s, TCP/IP, DNS & DHCP•Add/Remove users to Active Directory & setup access rights using AD groups as required. Troubleshoot when users are unable to access required folders or systems•VMWare setup, support, & configuration for desktop VDI & server systems•Build, configure & support servers for Printing, BES10, 2012 RDS, WAVE Encryption, Safend Port control, Exchange, Ivanti Patchlink, WinMagic SecureDoc encryption, Crestron RoomView, BMC Asset Core, Acronis Imaging, & DHCP•Relocation of corporate headquarters including design & configuration of infrastructure•Build out of new remote offices in Tampa FL, Sandy UT, Provo UT, Kingston NJ, San Ramon CA•Remote user support for remote offices & home based users •Migrate 800+ systems from Windows 7 to Windows 10•Enterprise patching for Windows OS using Ivanti Patchlink•Office 365 Global Admin, Skype for Business & MS Teams support & development•Deploy & configure Polycom VVX Skype phones, manage with Polycom RPRM, Connect with BToE to pair with computer•PowerShell knowledge and work with scripting•Mobility device admin – iPhone, Android, & iPad. Managed corporate accounts•Executive support, earnings call recording with CEO. Production of town hall CEO meetings•Training and oversight of new team employees•Conference room support with Crestron media control & Fusion, Polycom Soundstructure, HDX8000 & Group Series Video

Costa Mesa , Ca, Us

Answer 911 emergency calls and direct police or medical help to the caller as needed. Provide excellent customer service in a rapid manner to each caller by extracting the necessary information from their situation and assigning emergency services help as needed. Required fast thinking and calm demeanor in crisis situations.

Englewood, Co, Us

Installation of satellite television systems at customer homes per work orders. Troubleshooting and repair of existing systems. Install new systems at customer homes, pre-planning, mounting of Dish, running cabling, terminating, and startup of satellite receivers.

Duties include oversight of audio, video, lighting, telephone, and computer IT systems for a church of over 4,000 attendees. Coordinate staffing and scheduling for a volunteer crew of approximately 45 people. Organizing and supervising volunteer crews of eight to ten people weekly to operate sound system, video cameras, video production, video recording, PowerPoint, Media Shout, and lighting system. Coordinate major concert events in our facility with all technical related requirements for professional artists including Ce Ce Winans, Salvador, Selah, The Katinas, Mary Mary and Jeremy Camp. Video editing with Final Cut Pro for promotional and interactive videos. Development and implementation of offsite video venue systems to broadcast video of church services to offsite locations. Oversee entire Microsoft Windows and Macintosh computer network, including implementation of new file server using Microsoft Server 2003. Planning and installation of Microsoft Terminal Server 2003 for offsite VPN connections. Purchase and install user workstations using Windows XP Professional. User support via phone and in person as needed. Planning, installation, and termination of new wiring for audio, video, lighting, and computer Cat5 systems. Designed and developed complete audio, video, lighting, and computer systems for 2,000 seat capacity Worship Center. Oversight of nearly $1 million budget for related equipment purchases. Design and development of audio, video, lighting and computer systems for offsite video venue campus. Planning and oversight of annual budget for audio, video, lighting, and computer systems. Spent almost 20 years as volunteer coordinator for this position prior to

Duties included managing color graphics, finishing, and IT computer network system. Graphic design, layout, preparation, and printing of small and large format color output. Administrator of entire computer network, including planning and infrastructure of Cat5 wiring and termination for voice and data. Development and implementation of new Microsoft Windows Server 2003 file server, with capabilities for online plan room access for architects and engineers. Install and develop security for multi-site location. Integration of Apple Macintosh and Microsoft Windows into the same network system. Budgeting and purchasing of computer systems, printers, and plotters as required.

Us

Computer And Information Sciences And Support Services

As, Drafting

Diploma