Craig Coogan Email & Phone Number

Chicago, IL, US

Hickory, North Carolina, US

Lead Broadband Network Solutions (BNS) & Security Solutions business unit within the Access Network Solutions (ANS) segment of CommScope. Responsible for the strategic direction and profit and loss (P&L) of the product lines. Products include CMTS, CCAP, vCMTS/vCCAP, Distributed Access Architecture (DAA) Modules (Remote PHY Devices and Remote MACPHY.

Hickory, North Carolina, US

• Lead Product Management for the Broadband Network Solutions products within the Access Network Solutions (ANS) segment of CommScope. Responsible for the strategic direction and profit and loss (P&L) of the product.
• Collect and analyze data from cable broadband service providers to drive strategic product direction. Execute technical and financial modeling of service providers to project bandwidth needs, improve product roadmaps.
• Evangelize ANS technology vision and direction and contribute to CommScope thought leadership in the industry through presentations, white papers, blogs, and other marketing activities.

Hickory, North Carolina, US

• Led a newly formed Technology & Strategy Team focused on driving the strategic product direction of the Access Network Solutions (ANS) segment of CommScope to be aligned with cable broadband service provider needs.
• Collected and analyzed data from cable broadband service providers to drive strategic product direction. Executed technical and financial modeling of service providers to project bandwidth needs, improve product.
• Evangelized ANS technology vision and direction and contributed to CommScope thought leadership in the industry through presentations, white papers, and blogs.

Hickory, North Carolina, US

• Formed and led a new global team to be the primary interface for Sales into the Converged Network Solutions (CNS) segment of Broadband Networks to best position CNS products and solutions for cable service providers.
• Relied on by Sales to be the technical authority and subject matter expert to present to cable service providers on Integrated Converged Cable Access Platforms (I-CCAP), Cable Modem Termination Systems (CMTSs), and.

Hickory, North Carolina, US

• Successfully led the global Product Management Team, financial performance, technical direction, feature roadmap, and customer interface for DAA Modules--including RPDs and RMDs that operate in fiber node and shelf.
• Efforts contributed to successful product deployments in multiple service providers globally.

Hickory, North Carolina, US

• Managed an international team of technical Product Managers for the E6000® Converged Edge Router (CER) and Converged Cable Access Platform (CCAP™), the C4® and C4c™ Cable Modem Termination Systems (CMTSs), and future.
• Developed and executed on technical product roadmaps.

Suwanee, Georgia, US

• Managed an international team of technical Product Managers for the E6000® Converged Edge Router (CER) and Converged Cable Access Platform (CCAP™), the C4® and C4c™ Cable Modem Termination Systems (CMTSs), and future.
• Developed and executed on technical product roadmaps.

Suwanee, Georgia, US

• Manage an international team of technical Product Managers for the E6000 Converged Edge Router (CER) and Converged Cable Access Platform (CCAP), the C4 and C4c Cable Modem Termination Systems (CMTSs), and future.
• Develop and execute on technical product roadmaps.

Suwanee, Georgia, US

• Technical product management of the E6000 Converged Edge Router (CER) and Converged Cable Access Platform (CCAP) and the C4 and C4c Cable Modem Termination Systems (CMTSs).
• Product management customer interface for many accounts worldwide.
• Developed and documented requirements for new components and features for the products.

Suwanee, Georgia, US

• Managed a team of Systems/Sales engineers focused on delivering broadband solutions for cable operators in EMEA.
• Performed the responsibilities of a Sr. Systems Engineer as outlined in my previous role.

Suwanee, Georgia, US

• Developed and maintained key customer relationships.
• Created and presented technical solutions in face-to-face meetings with customers. Analyzed and translated customer feedback into negotiations with Product Line Management, Architecture, and Development teams to.
• Coordinated the responses to customer RFIs/RFPs/RFQs.
• Managed lab and field trials, including implementation, support, problem resolution, and communicating observations back into key departments within ARRIS.
• Provided feedback of industry trends, customer needs, and existing problems to ARRIS Management.
• Managed tradeshow demonstrations of ARRIS solutions from creation and implementation, to staging and presenting to customers.

Suwanee, Georgia, US

• Key contributor in the successful DOCSIS and PacketCable certification efforts for the CMTS, CM, and eMTA products.
• Improved the quality of ARRIS products through the development and execution of automated testing. Discovered issues as well as potential new features, and worked with the Product Line Management and Development teams.
• Architected and developed the ARRIS automation platform. When ARRIS merged with Cadant, integrated the automation platforms from both companies into a single automation platform that could support the testing of all.
• Managed a project to develop customized hardware for use in automated testing of CMs and MTAs from development through to manufacturing and implementation.
• Designed and built the ARRIS IP Integration Lab for the automated testing of DOCSIS-based, PacketCable-based, and SIP-based CMTSs, MTAs, CMs, and EdgeQAMs.

• Designed, developed, and executed tests for the specialized digital signal processors (DSPs) that were designed for the payload of a mobile telephone satellite system
• Documented the DSP design verification plan through written Test Requirements Documents, Procedures, and Plans
• Wrote, debugged, and maintained software to execute automated DSP tests
• Analyzed data and acted as the liaison between the system, ASIC, slice, and unit-level designers to negotiate specifications and to resolve problems
• Created data sell-off documentation for the DSP units and presented test results to system design engineers as well as to customers
• Discovered two design flaws and worked with systems engineers and ASIC designers to develop and verify work-arounds, which saved the company approximately 20 million dollars in redesign costs and contractual penalties

Dallas, TX, US

Increased the service quality in the build-out of this new mobile telephony network by testing cell sites, analyzing data, and recommending and implementing improvements to the network.

• Worked three separate three-month assigments during my co-op tenure at Delco Electronics:
• Systems Engineer: Evaluated a competitor's automotive Electronic Control Unit (ECU) calibration tool; organized and participated in a week-long training and fact-finding session in Germany; developed a GUI in Visual.
• Integrated Circuit Product Engineer: developed software to translate IC test software from development to manufacturing test equipment, saving at least eight hours of engineering time weekly.
• Manufacturing Engineer: characterized the Integrated Circuit (IC) die bond process in the manufacturing of an accelerometer used in the deployment of automobile airbags.

Bachelor Of Science, Electrical And Computer Engineering

General Manager (Gm) Accelerate Program

Scte-Tuck Executive Leadership Program

Mba Essentials: Enhancing Organizational Performance

Post Graduate Studies, Electrical Engineering

Education record