Craig Coyle

Craig Coyle Email and Phone Number

Solution Consultant @ Mosaic Consulting Group
Charlotte, NC, US
Craig Coyle's Location
Charlotte Metro, United States, United States
Craig Coyle's Contact Details

Craig Coyle personal email

n/a
About Craig Coyle

Craig Coyle is a Solution Consultant at Mosaic Consulting Group. He possess expertise in payroll, process improvement, hris, agile, scrum and 33 more skills. Colleagues describe him as "Craig is that rare employee the whole team values and esteems highly. When team members ask me to provide a resource to unravel a tangled challenge at a client, the answer when I asked "whose help do you want?", was almost always "I want Craig Coyle." Not only was his talent for quickly identifying root cause well known, his ability to find the correct paths through to clean solutions was almost unparalleled. My team loved working with him. My clients loved working with him. I loved working with him. His knowledge of our software was ever-widening, as he took frequent opportunities to self-train, attend classes, and grow his knowledge base. If you have a need for a talented, professional, and thoughtful consultant, I would say to you what my team says to me: "you want Craig Coyle". Please do not hesitate to contact me for additional feedback. -Peter Nordberg 509.990.7573", "Craig Coyle, I can recommend as a person with great proficiency and deep experience of solutions. He is probably one of the most effective professionals to work with I've ever met in my life. Strong, knowledgeable, creative strategist and accountable Solutions Consultation at Kronos, Inc. He is an experienced and efficient team player that can deliver results under high pressure. Craig will find a way to weather any storm with great interpersonal skills. Craig is a truly phenomenal individual that I had the opportunity to work with on several high-profile clients at Kronos. If you need someone to deliver superb customer satisfaction feedback, Craig Coyle is your go-to person!", and "Craig is one of those people that you would always want on your team. Not only is he one of the most dedicated people, Craig follows through on what he promises. His knowledge of the payroll world is limitless and one of his best attributes is that he never passes the buck - if he doesn't know the answer to something, he finds out and keeps you informed of the outcome. I can only imagine how much of an impact he has on his team as a supervisor as well as how much of an advocate he is for his clients. Craig Coyle is a great team player and leader and an even better person!"

Craig Coyle's Current Company Details
Mosaic Consulting Group

Mosaic Consulting Group

View
Solution Consultant
Charlotte, NC, US
Website:
mosaic-cg.com
Employees:
211
Craig Coyle Work Experience Details
  • Mosaic Consulting Group
    Solution Consultant
    Mosaic Consulting Group
    Charlotte, Nc, Us
  • Ukg (Ultimate Kronos Group)
    Principal Solution Consultant
    Ukg (Ultimate Kronos Group) Apr 2012 - Present
    * Preparation of detailed analysis of business processes, including client interviews, current flow validation, and development of automated flow charts detailing process steps, hand offs and decision points. * Providing technical on-site applications support to customers, answering complex questions on function and usage of product. * Serving as primary support liaison between company and customer, conveying customer feedback to product development staff. * Providing consultative and technical support to Solution Consultants through working on projects, mentorship and in-house education. * Maintain a high level of enterprise competence, coordinate development and assignments as well as identify, capture and share expertise.
  • Hr Access Solutions, A Fidelity Investments Company
    Product Manager, Payroll
    Hr Access Solutions, A Fidelity Investments Company Aug 2011 - Jan 2012
    Created and prioritized payroll requirements for the HR Access North America mid-market payroll application.Maintained the product backlog and functional expert for the following features: Earnings, Deductions, Payroll Calendar and Payroll Audit.Within 3 months of starting was added as Product Owner of second Agile team, collaborated with 2 distinct groups of international team members focusing on configuration, systems analysis, development and QA.
  • Paychex
    Operations Supervisor
    Paychex Aug 2006 - Aug 2011
    Rochester, Ny, Us
    Responsible for a team of seven providing high quality service to the highest revenue mid-market clients that utilized the “Preview” payroll application, as well as supporting HR Online (HRO) and Time and Labor online (TLO) products.Resolved escalated issues from unsatisfied clients.Created and conducted employee performance reviews.Provided coaching, counseling and mentoring to employees.Interviewed and selected candidates for open positions.
  • Paychex
    Senior Implementation Specialist
    Paychex Apr 2003 - Aug 2006
    Rochester, Ny, Us
    Responsible for converting new clients to a new payroll platform designed for medium to large employers. Clients ranged in size, up to several thousand employees who worked in all states and locals.Converted complex tax, company and employee data from prior vendor(s).Created custom export files to suit client's unique needs.Constantly performed client needs analysis with end users and decision makers.Maintained internal document containing best practices for other Implementation Specialists to utilize.Conducted full software trainings with clients- utilizing a classroom setting, Web-Ex or client onsite.Sole point of contact for new clients.
  • Mednav, Inc
    Client Analyst
    Mednav, Inc Jan 2002 - Apr 2003
    Primary person on four-person team testing new product features from initial development to full release for Mednav's flagship software product, MNOffice, an online suite of tools utilized by medical residency programs.Designed, performed and documented informal test plans on new features offered.Reported to CTO after testing of new product features; provided feedback and steered major development decisions on future direction of MNOffice. Managed efforts of all MNOffice upgrades; determined upgrade release procedures, trained clients, documented feedback, and developed reports for CTO.Coded, tested and published a multitude of forms for clients to utilize online within their residency programs.
  • Qualxserv
    Specialist
    Qualxserv 1999 - 2001
    Us

Craig Coyle Skills

Payroll Process Improvement Hris Agile Scrum Product Marketing Product Management Business Analysis Product Development Business Requirements Implementation Services Customer Relations Sales Support Product Strategy Business Management Change Management Team Building Mentoring Coaching Performance Management Salesforce.com Requirements Analysis Saas Business Process Improvement Team Leadership Team Management Problem Solving Hiring Employee Relations Agile Methodologies Recruiting Customer Service Outsourcing Management Sales Operations Enterprise Software Leadership Quality Assurance

Craig Coyle Education Details

  • University Of Massachusetts Lowell
    University Of Massachusetts Lowell
    Mis And Business Management

Frequently Asked Questions about Craig Coyle

What company does Craig Coyle work for?

Craig Coyle works for Mosaic Consulting Group

What is Craig Coyle's role at the current company?

Craig Coyle's current role is Solution Consultant.

What is Craig Coyle's email address?

Craig Coyle's email address is cr****@****nos.com

What schools did Craig Coyle attend?

Craig Coyle attended University Of Massachusetts Lowell.

What skills is Craig Coyle known for?

Craig Coyle has skills like Payroll, Process Improvement, Hris, Agile, Scrum, Product Marketing, Product Management, Business Analysis, Product Development, Business Requirements, Implementation Services, Customer Relations.

Who are Craig Coyle's colleagues?

Craig Coyle's colleagues are Austin Ross, Dan Schneider, Antoinette Hines, Joseph Parolin, Janice Ziegler Cpp, Mike Felezzola, John Carruthers.

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