Craig Cramer Email & Phone Number

South East Wisconsin | North East Illinois

Position: IT Director Infrastructure Operations and Capacity Management / System Performance • Managing staffs of capacity management and systems performance professionals • Directing tasks for the management of infrastructure systems capacity and performance o Directing the work of functional areas and successfully executing project initiativeso Directing tasks for forecasting systems workloads based upon inputs from business forecasts and application performance… Show more Position: IT Director Infrastructure Operations and Capacity Management / System Performance • Managing staffs of capacity management and systems performance professionals • Directing tasks for the management of infrastructure systems capacity and performance o Directing the work of functional areas and successfully executing project initiativeso Directing tasks for forecasting systems workloads based upon inputs from business forecasts and application performance objectives• Customer Relationship Managemento Proactively marketing IT capabilities and contributions to the businesso Consulting with customers during execution of projects to ensure needs are being met• Leadership and Team Developmento Participating in setting overall technical direction and operational procedures, culture and tone for IT function in conjunction with senior management teamo Setting direction by assigning responsibilities to project or cross functional teamso Setting team goals and objectives based on business knowledge and customer requirements• Financial Analysis, Budgeting and Reportingo Performing capital analysis to understand financial impact to the business and the appropriation processo Developing and managing budgetary responsibilities for multi-million dollar budgets• Resource Managemento Acquiring resources, managing and mentoring team members through strategic deployment, development and performance managementPrevious position: IT Director Infrastructure Operations and Facility Decommission • Directed the staff and operations of a data center that was procured through an acquisition and subsequently decommissioned Other previous position responsibilities while at CVS|Caremark Rx: IT Director of: Middleware Engineering Operations / Information and Database Architecture / Enterprise Common Services / Applications DBA / Information Architecture / Application Architecture / ETL and Reporting Tools / EDI Show less

Database Architect / IT Architect / DBA Manager • Manager of research and development for database architectureso Managed a staff of eight to twelve development DBAso Maintained consistency between logical and physical models o Responsible for database design and performanceo Reviewed development code that accessed the DBMS for efficient access pathso Represented TransUnion as a sitting member on IBM’s Customer Council for Database (DB2/UDB) and Database Tooling… Show more Database Architect / IT Architect / DBA Manager • Manager of research and development for database architectureso Managed a staff of eight to twelve development DBAso Maintained consistency between logical and physical models o Responsible for database design and performanceo Reviewed development code that accessed the DBMS for efficient access pathso Represented TransUnion as a sitting member on IBM’s Customer Council for Database (DB2/UDB) and Database Tooling Architectures • Database Architect, sitting member on the Architecture Committeeo Recommended DBMS architecture solutions and direction for large development projects o Reviewed new technologies related to DBMS, ETL, and Replicationo Represented TransUnion’s interests as a member on IBM’s Customer Advisory Council for DBMS • IT Architect, sitting member on the Architecture Committeeo Worked with hardware vendors on solutions for TransUnion’s complex computing environmento Worked with software vendors to identify tools for performance and process efficiencies for TransUnion’s business systems and databases o Provided capacity planning for system growth o Recommended disaster recovery solutions o Worked with multi-million dollar budgets to meet business and technology goals Show less

• Managed a staff of fifteen DB2 systems programmers o Maintenance management for sixty DB2 subsystems across North America o Operational support for all sixty DB2 subsystems running on S390 large mainframe environments stored on twenty one terabytes of DASD o Operational support for several DB2 Data Sharing parallel sysplexe o Managed multi million dollar budget, meeting budget goals • As a IT Architect provide… Show more • Managed a staff of fifteen DB2 systems programmers o Maintenance management for sixty DB2 subsystems across North America o Operational support for all sixty DB2 subsystems running on S390 large mainframe environments stored on twenty one terabytes of DASD o Operational support for several DB2 Data Sharing parallel sysplexe o Managed multi million dollar budget, meeting budget goals • As a IT Architect provide recommendations and solution for infrastructure changes o Data Sharing parallel sysplexe implementations clients o Work with hardware vendors for solutions for complex computing environment o Work with software vendors for tools to optimize performance and process efficiencies o Disaster Recovery solutions for clients o Relationship management with clients and vendors Show less

Responsibilities: • As the database architect perform database and application development design reviews for IBM client engagements o Provide solutions and recommendations for client designs to address performance and availability issues o On occasion stay on client site to implement solutions (Discover Card was one of the occasions)

Responsibilities: • Managed a staff of ten Database Administrators / System DBAs o Provide DB2 systems level support for over two hundred Sears corp. DBAs o Database security support o DBMS tool support (I.e. productivity tools, fast utilities, modeling tools, repositories, monitoring, performance) o Responsible for the performance of the DBMS at the operating system level• Database Architect responsibilities included… Show more Responsibilities: • Managed a staff of ten Database Administrators / System DBAs o Provide DB2 systems level support for over two hundred Sears corp. DBAs o Database security support o DBMS tool support (I.e. productivity tools, fast utilities, modeling tools, repositories, monitoring, performance) o Responsible for the performance of the DBMS at the operating system level• Database Architect responsibilities included o Working with Sears member business units (I.e. Dean Witter, Discover Card, Sears Credit, Coldwell Banker) in setting up their large DBMS implementations o Consult with Sears member business units on staffing their DA and DBA groups o Recommend best practices for their DA and DBA groups Show less