Craig Crawford

Craig Crawford Email and Phone Number

Sr Customer Success Manager @ SafetyCulture
Jensen Beach, FL, US
About Craig Crawford

Sales and services professional with extensive experience in application software, cloud technology and enterprise level platforms. Expertise in creating cost-effective solutions that provide real-world value for my customers. Recognized for solving complex problems, building customer relationships, implementing strategic initiatives and improving customer satisfaction. Highly skilled leader with extensive management experience. Looking to be the "Trusted Advisor" and earn customer's loyalty and respect.Skilled in sales, business development, account management, professional services management. Extensive industry knowledge in distribution, industrial manufacturing, healthcare, higher education, pharmaceutical & life sciences, hospitality, restaurant and retail.

Craig Crawford's Current Company Details
SafetyCulture

Safetyculture

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Sr Customer Success Manager
Jensen Beach, FL, US
Employees:
835
Craig Crawford Work Experience Details
  • Safetyculture
    Sr Customer Success Manager
    Safetyculture
    Jensen Beach, Fl, Us
  • Allari
    Strategic Solutions Director
    Allari
    Jensen Beach, Fl, Us
  • Allari
    Business Development Consultant
    Allari Oct 2024 - Present
    Naples, Fl, Us
    In my role as a Business Development Advisor at Allari, I provide consultation services for software and IT services, focusing on new revenue generation and customer retention. I assist with opportunity assessments, customer journey processes, and implemented strategies for long-term customer satisfaction.
  • Quartiz Technologies
    Director - Sales
    Quartiz Technologies May 2024 - Nov 2024
    Mclean, Va, Us
    Providing Peoplesoft services including: cloud hosting (OCI, AWS and Azure) administration, functional & technical support for Financials & HCM, product updates (PUM, tools), data security, FSCM strategy and implementation, Campus Solutions and other services. Cost effective managed services to help customers reduce their budgetary constraints, extend their investment, and provide top level SLA's.
  • Revel Systems
    Director Enterprise Professional Services
    Revel Systems Apr 2018 - May 2023
    Atlanta, Ga, Us
    Revel Systems is an open cloud order management platform for restaurant and retail brands.Managed the professional services department within the Customer Success team to help customers implement and deploy the point of sale software platform. Responsible for the department financial P/L, developing services pricing and related contracts, and functioned as liaison between customer success and finance team. Also responsible for services sales activities, top account sponsorship, services partner relationships, hardware forecasting, employee scheduling, site installations, and enterprise project management. Developed new department KPI's for management of projects financials, account status, and partner adherence.
  • Bridgeline Digital
    Vice President Of Business Development
    Bridgeline Digital Feb 2017 - Mar 2018
    Woodbury, New York, Us
    Bridgeline Digital provides solutions that transform how brands interact with their customers. Bridging the gaps between marketing, content, commerce, social & insights.Developed strategic sales plans for content management, marketing automation and B2B/B2C eCommerce solutions and services into new and existing accounts in the southeast US territory. Served as account sponsor for the top regional accounts to help resolve issues and renew license and support.
  • Kpit
    Senior Account Director
    Kpit Jan 2015 - Mar 2017
    Pune, Maharashtra, In
    KPIT Technologies is a global partner to the automotive and mobility ecosystem for making software-defined vehicles a reality. It is a leading independent software development and integration partner helping mobility leapfrog towards a clean, smart, and safe future.Account management and new sales activities for maintaining the existing book of business and new services sales for Fortune 500 enterprise/ERP accounts. Managed a team of direct sales and industry business analysts. Conducted discovery workshops, project estimation, negotiation, contract execution and transition to the appropriate client services practice.
  • Oracle
    Sr Applications Sales Manager
    Oracle Sep 2008 - Aug 2014
    Austin, Texas, Us
    Managed new application software sales for Fortune 500 Pharmaceutical and Life Sciences customers. Software platforms included ERP, CRM, HCM, Supply Chain Planning, PLM, Business Intelligence and other point solutions within the Oracle portfolio. Worked with Oracle Partner Network (OPN) to secure services applicable to each initiative.Oracle President's ClubOracle Club Excellence
  • Oracle
    Principal Solution Consultant
    Oracle Jun 2006 - Aug 2008
    Austin, Texas, Us
    Directed pre-sales activities, demonstrations and other sales engagements as the subject matter expert for in-house software and platforms including JDE, PeopleSoft, Hyperion, and Business Intelligence. Worked with all modules including Financials, Distribution, Inventory, Supply Chain, and Project Management.
  • Peoplesoft, Inc.
    Senior Solutions Consultant
    Peoplesoft, Inc. Aug 2004 - May 2006
    Pleasanton, Ca, Us
    Pre-Sales solution architect activities including demonstrations, requirements gathering discovery, managing cross-application integration discussions, and value based ROI presentations. Worked with all aspects of the JDE platform including Financials, Procurement, Inventory & Supply Chain, Sales & Pricing, Project Management, Contract Management, Service Billing and HCM.
  • Jd Edwards Erp
    Senior Solutions Consultant
    Jd Edwards Erp Jun 2000 - Jul 2004
    Pre-Sales activities, demonstrations, RFP responses and proof of concept engagements for customers and prospects. Worked with all aspects of the JDE platform including Financials, Procurement, Inventory & Supply Chain, Sales & Pricing, Project Mgmt, Contract Management, Service Billing and HCM
  • Jd Edwards Erp
    Sr Field Consultant
    Jd Edwards Erp Mar 1994 - May 2000
    Responsible for consulting and project management across all aspects of the JD Edwards application platform. Taught JDE college certification classes for both Finanicials (GL, AP, and AR) and Distribution (Sales, Procurement, Inventory, Pricing) at company HQ.

Craig Crawford Education Details

  • Louisiana Tech University
    Louisiana Tech University
    Accounting

Frequently Asked Questions about Craig Crawford

What company does Craig Crawford work for?

Craig Crawford works for Safetyculture

What is Craig Crawford's role at the current company?

Craig Crawford's current role is Sr Customer Success Manager.

What is Craig Crawford's email address?

Craig Crawford's email address is cr****@****pit.com

What is Craig Crawford's direct phone number?

Craig Crawford's direct phone number is +167877*****

What schools did Craig Crawford attend?

Craig Crawford attended Louisiana Tech University.

Who are Craig Crawford's colleagues?

Craig Crawford's colleagues are Margaux Sheen Prado, Matt Lewandowski, Alex Sanders, Aaron Albert Domenden, Bienvenido Jr. Berida, Justin Right, Miggy Gaspar.

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