Craig Cutlip Email & Phone Number

Westerville, Ohio

Leader of the Business Administrative Operations area which includes overseeing the Business Processing Team, Billing and Collections, Seller Setup Team, Cancellations Team and Procurement. Ensure we are providing outstanding and timely service to our customers, both external and internal.

Worthington, Ohio

Deliver and collect mail on a specific route. Prepare mail for delivery by casing all classes of mail in delivery sequence order for assigned route. Assist with mail delivery on additional routes as needed. Maintain professional and effective public relations with customers through the use of customer service skills.

Fairfield, Ohio

Leader of the Collections and Client Services Departments. Oversaw collections on written-off and delinquent store and online accounts for 13 unique products, including payday, installment and title loans. Direct 65 full-time associates, 7 Supervisors, 1 Operations Lead and 2 Department Managers.

Westerville, Ohio

Leader of the Retail Collections Department in the Westerville facility. This department collects delinquent (CA1-6) private label credit card accounts on a $1billion account receivable base for 8 retail clients. This includes managing approximately 200 associates (150 FTE), 10 supervisors and 2 department managers.

Marietta, Ohio

Leader of the site with approximately 160 associates (exempt and non-exempt). This facility supported other Alliance Data sites with incoming calls, customer service, autodial collections and skiptrace collections.

Lexington, Kentucky Area

Responsible for overseeing credit granting and collections in 120 retail stores in a seven (7) state radius. Responsibilities included approving high purchase credit, phone collections and training store associates about credit / collections.

Plano, Texas

Cleveland/Akron, Ohio Area

Akron / Canton, Ohio