Oversee day to day operation of a three physician, two mid-level, fourteen staff, one office private pediatric practice.· Presented paperless registration platform to improve patient/nurse/provider workflow to ownership. Upon approval of the project oversaw, managed, implemented, and built registration health questionnaire using best practices and suggestions during team meetings with providers and nurse manager.· Focused on and am beginning to see operating budget cuts in the range of… Show more Oversee day to day operation of a three physician, two mid-level, fourteen staff, one office private pediatric practice.· Presented paperless registration platform to improve patient/nurse/provider workflow to ownership. Upon approval of the project oversaw, managed, implemented, and built registration health questionnaire using best practices and suggestions during team meetings with providers and nurse manager.· Focused on and am beginning to see operating budget cuts in the range of five to ten percent through vendor contract management and negotiation. Examples of budget savings were a fiber internet implementation and upgrade which also increased physician workflow speed resulting in an annual savings of $3000.00 and a daily office cleaning vendor switch which recently produced an annual savings of $7800.00· Presented a needs analysis for a new nurse practitioner to ownership which resulted in revenue growth as well as the opening of an afternoon walk-in clinic providing convenience to our patients. Show less

· Oversee the day to day operations and management of a seven physician, four mid-level forty-three staff, four office private orthopedic practice.· During first year accomplished over $300,000 in budget cuts through vendor contract renegotiations, staff downsizing in overstaffed departments, equipment upgrades, and staff optimization resulting in an overtime pay decrease.· Conducted physician needs analysis for Northland Bone and Joint and with help of executive hospital staff obtained… Show more · Oversee the day to day operations and management of a seven physician, four mid-level forty-three staff, four office private orthopedic practice.· During first year accomplished over $300,000 in budget cuts through vendor contract renegotiations, staff downsizing in overstaffed departments, equipment upgrades, and staff optimization resulting in an overtime pay decrease.· Conducted physician needs analysis for Northland Bone and Joint and with help of executive hospital staff obtained recruitment salary support and created a spine surgery sub-division for the practice.· Organized vendors in QuickBooks and eliminated duplicate relationships so accounts payable was controllable and reportable to ownership through profit and loss statements.· Completed a coding and billing project with the billing manager during which accounts receivable went from 45% in 0-60 day aging bucket to 85-92%.· Implemented and upgraded electronic health record system and new practice management system in preparation for ICD-10 and high deductible insurance plan verifications.· Manage and oversee all major office projects through Gantt style charts allowing ownership to always see progress and current phase of project. Current projects involve new computer IT project, and radiology upgrade project.· Manage office payroll, benefits information and relationship with benefits broker, as well as handle office human resource needs. Show less

Manage and maintain all completed medical recordsScan and index all seven Saint Luke’s facilities financial/patient assistance forms to each patient’s medical recordOrganize and manage the back loading process of old medical records for Saint Luke’s Pain ClinicCreated time and cost saving techniques with the filing and indexing of certain parts of patients medical recordsEffectively lead other co-workers and organize efforts to complete all tasks in a timely manner

Learned new and effective management and leadership techniques through executive leadership shadowingCompleted assigned projects by internship mentors and university educators Attended project management meetings to understand and learn Truman’s project management process Presented new project ideas for personal health record awareness and promotion Gave executive leaders a tutorial on new and effective presentation methods using Prezi versus PowerPointCurrently creating… Show more Learned new and effective management and leadership techniques through executive leadership shadowingCompleted assigned projects by internship mentors and university educators Attended project management meetings to understand and learn Truman’s project management process Presented new project ideas for personal health record awareness and promotion Gave executive leaders a tutorial on new and effective presentation methods using Prezi versus PowerPointCurrently creating Prezi presentations for executive staff members Show less

Provide excellent customer service to all customersDeveloped a personal clientele of customers Know, understand, and update an electronic inventory systemEdit and improve store website Have extensive knowledge of 8+ brands of comfort/medical shoes

Efficiently completed assigned preparatory work such as putting up shoes in numerical order and counting registers to make sure correct amount of funds were presentLearned communication and customer service skills by working with all types of customersTop performer among staff members on a consistent basis in total sales