Diane Craig Email & Phone Number

Greater Los Angeles Area

Torrance, Ca

Facilitate workshops for members

Torrance, Ca

Conducted cross-functional team meetings to elicit requirements from subject matter experts, customer service representatives, product owners, and product managers for sales tax software products. Analyzed eCommerce platforms for integration with sales tax software products and developed process flow diagrams, business use cases, and UI design for software-as-a-service products. Developed user documentation and system integration documentation and provided training to customer service and sales representatives. Facilitated daily team meetings in agile environment.

Requirements Manager, Configuration Manager, and Quality Assurance Lead on software projects during company Capability Maturity Model Integration (CMMI) Level 3 certification. Identified and documented product enhancements to improve efficiencies and marketability, tracked project configuration items, and created and executed test cases against all software releases.Provided technical leadership and data modeling solutions on projects including data consolidation of seven legacy agency management systems at multiple sites for Wells Fargo Insurance Services. Communicated directly with the customers to understand business concepts and workflow, define business requirements, and translate potential differences between source and target business models to ensure integrity of converted information. Designed logical and semantic level data models from physical database schemas.

Long Beach, Ca

Provided analysis of forms processing workflows and designed databases to store data. Developed methodologies for and provided analysis and design services related to semantic database analysis and design, enterprise application integration, interoperability, and product data exchange. Provided leadership in International Standards development for the STEP family of standards, particularly in the area of 3D drawing and automotive data exchange. Designed mapping methodology used in the development of the company's software technology for semantic data integration.

Corporate representative to PDES, Inc., an industry consortium formed to promote the development and implementation of the standard for the exchange of product model data (STEP). Developer and editor of ISO 10303-202, the standard for the exchange of product model and drawing data with associative dimensions.Provided maintenance support of the Northrop Computer Aided Design (NCAD) 3-D graphics system. Developed a prototype package to retrieve and display information from relational databases (both ORACLE and DB2) to a NCAD graphics session. Responsible for the modeling of NCAD in EXPRESS.