Craig Preston Email and Phone Number
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Craig Preston phone numbers
I reduce risk, protect data, and improve the customer experience by shaping information security, infrastructure, and digital practices. This is accomplished by assessing organizational infrastructure, creating strategic modernization plans, ensuring that technology spend provides value, and coaching and developing future IT professionals. My experience spans across diverse industries including software, real estate, finance, IT services, biotech/pharma, and high-tech manufacturing. I also have a deep understanding of regulatory requirements and security frameworks including FFIEC, FISMA/FedRAMP, PCI-DSS, FDA, HIPAA, SOX, GDPR, ITIL, NIST and CIS. I proactively partner with Board Members and C-Suite Leaders to help protect the health of an organization. • Developed and implemented vulnerability management and cybersecurity programs that enabled risk reduction activities and robust cyber methodologies that were built off of NIST and CIS industry frameworks. • Delivered cyber security presentations to senior management and board of directors that influenced the strategic direction on enterprise-wide information security and data protection initiatives. • Set strategy that improved the user experience, infrastructure reliability, and security by implementing digital transformation programs that included the deployment of M365 and Gsuite.• Implemented remote workplace collaboration capabilities by utilizing a combination of video conferencing, mobile video, and Web sharing tools.• Modernized infrastructure by directing data center consolidation activities and implementing hybrid cloud capabilities. • Achieved significant cost reductions, improved efficiencies, and reduced security risks with the development and deployment of cloud and automation tools in a DevSecOps pipeline.• Implemented and managed service provider agreements for IT operations and ITIL service management by utilizing onshore and offshore resources, which reduced labor costs.Global Experience | Cyber Security | Information Security | Information Technology | Infrastructure | Data Centers | Enterprise Architecture | Engineering | Digital | Cloud | Data Protection | Identity and Access Management | Vulnerability Management | Program Management | Software | Licensing | Asset Management | Automation | Storage Management | Risk Mitigation | Regulatory Compliance | Industry Standards and Frameworks | IT Assessments | Productivity | Customer Satisfaction | Talent Development | Board Advisor | Veteran#informationsecurity | #cyber | #cloud
The Tjx Companies, Inc.
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Vice President Of InfrastructureThe Tjx Companies, Inc. May 2020 - PresentFramingham, Ma, UsReporting to the SVP of Infrastructure and Operations. Responsible for application hosting strategy, operations, program management, financial and vendor management. Leading a team of 100 engineers, program managers, product owners and scrum masters.• Application Hosting – Managing a hybrid cloud environment consisting of 10K+ servers, 15PB data and integration services.• Business Critical Infrastructure – Responsible for a core platforms including IBM mainframe and Oracle Exadata environment, supporting large scale retail and financial functions.• Portfolio / Financial Management – Oversee core infrastructure Epics and Program portfolio, including Agile methodologies, scrum masters, and product owners. Develop and maintain $100M annual budget• DevOps / SRE – Responsible for a team of engineers focused on cross function I&O automation, monitoring and observability. • Infrastructure Operations – Managing an internal team of associates and managed services provider to provide 24x7 operational support across core infrastructure services
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Vp - It Security Services, Iam & Security GovernanceThe Tjx Companies, Inc. May 2020 - Dec 2024Framingham, Ma, UsReporting to the CISO as Chief of Staff and Deputy CISO. Responsible for cybersecurity strategy, program management, financial and vendor management, and Identity and Access management. Leading a team of 90 engineers, program managers, product owners and scrum masters.• Deputy CISO / Chief of Staff – Develop cybersecurity strategy, maturity assessments, metrics, executive presentations, and act as CISO delegate. • IAM Engineering & Operations – Set the strategic direction, implementation and operations of the global identity, directory services and privilege access platforms for 330K associates. • Portfolio / Financial Management – Oversee Cyber Security Epic and Program portfolio, including Agile methodologies, scrum masters, and product owners. Develop and maintain $80M annual security budget.• Security Governance – Ownership of regulatory controls and security frameworks used within the Information Security organization. • Security Business Partner – Responsible for working in a collaborative manner with Information Security peers, IT peers, and Business leadership to optimize Information Security practices across TJX.
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Senior Vice President - Infrastructure & OperationsIron Mountain Oct 2018 - May 2020Boston, Massachusetts, UsDirected and set strategy for global technology functional areas including Enterprise Architecture, Infrastructure Automation, Engineering, Global Service Delivery, Digital Workplace, Cloud Services, and Process Implementation. Led teams that consisted of 500+ employees and contractors, with a $80M budget in which $20M was dedicated to Managed Service Provider (MSPs) relationships, and network connectivity responsibilities for over 1,400 sites. • Transformed the Infrastructure and IT Operations organizations by implementing hybrid cloud, automated tools (Nutanix, Azure, Google), Agile software development practices, and security principles, which improved system stability and security.• Implemented a “get well” plan for MSPs, which enhanced service level performance while reducing cost of delivery, optimizing contract costs, and enabling operational efficiencies. • Initiated digital transformation initiatives that improved customer satisfaction, the user experience, and infrastructure reliability/security. These initiatives included a migration of 25,000 employees to Gsuite cloud, 20K devices to Chromebooks and Windows 10, a 50% reduction in laptop costs, and a 80% reduction in conference room telephony costs.• Partnered with CISO to develop Vulnerability Management, Cybersecurity, Privileged Account Management, and Information Security Governance programs, built off of the NIST framework, which reduced risk and enhanced the enterprise security posture. • Recruited and developed subject matter experts and innovative leaders, which were instrumental in meeting the needs of the business by leveraging start-of-the art technology. -
Vice President - Infrastructure & OperationsNuance Communications Oct 2011 - Oct 2018Burlington, Ma, UsManage a global team of 130+ employees spread across 6 functional groups – IT Enterprise Architecture, Infrastructure Engineering, Global IT Operations, Unified Communications, Process Implementation, High Performance Computing. Manage a $40M+ budget for infrastructure, operations, end user services, public/private cloud, software licensing and vendor services. Strategic and Operational responsibility for all Infrastructure and End Users services, Unified Communications, Field office support, Mobile devices and new technology. Develop all RFI/RFPs and contracts for vendors. Work collaboratively with other CIO direct reports to implement new global services and processes.• Implemented 15+ security projects across areas of responsibility (e.g. Vulnerability management, NAC, Network segmentation, workstation & server hardening, perimeter defense...)• Migrate 10,000 employees to Microsoft O365 cloud solution for Exchange, Skype, SharePoint, Office and telephony• Migrating to Windows 10 end user platform, to be completed in 2018• Negotiated and Implemented multi-year Azure agreement for $30M usage. Consolidated 100+ Azure enrollments into new Enterprise Azure agreement. Implemented and sponsor Cloud Governance program across five Nuance divisions• Responsible for 10,000 users, 12,000 workstations, 10,000 mobile devices, 70 office locations, 5,000+ servers & network devices, $30M Azure subscription, HPC environment of 12K cores and 10 Pbyte storage• Implemented internal 24 x 7 IT Operations in Melbourne, Florida and Pune, India. Consisting of Tier 1, Tier 2 and Tier 3 employees, handling 150K incidents annually• Managed projects and teams responsible for 30+ M&A integrations for IT Infrastructure • Managed 50+ IT Real Estate & Facility projects with annual budgets in excess of $5 million -
It Director - End User Services & InfrastructureGenzyme Jul 2003 - Oct 2011Paris, France, FrLead a large global team of 150+ employees spread across 6 functional groups – Regional Infrastructure Systems/Data Centers, Networking, Process Implementation, Global Field Support, Asset Management, and an outsourced Global Service Desk. Manage several multi-million dollar outsourcing contracts for global service desk, desktop and US mobile support. Develop all RFI/RFPs and KPIs for vendors. Ensure spending control, monitor contract performance, and customer satisfaction. Annual operating budget of up to $50M. Fostered open communication and collaborative work environment across global IT operations with respect to cross-cultural needs of employees.• Implemented $10M annual contract for outsourced Global Service Desk and Deskside Management. Manage solution that generates 250K incidents annually across multiple languages• Responsible for 16,000 users, 25,000 workstations, 70 office locations and 2,000+ servers & network devices• Responsible for Global field organization of 125+ employees• Generated annual savings for IT of $17M in vendor-related spend. Coordinated Procurement Value Improvement program and re-negotiated existing contracts including service desk, telecom, hardware, and software• Expedited turnaround for account requests, tightened account security, and lowered management costs Implemented Global Identity and Access Management system that streamlined core account management for all users, consolidating Active Directory, E-mail, document management, and portal access• Introduced ITIL Service Management processes for Incident, Problem, Access, Release/Deploy and Change management -
Infrastructure Operations ManagerBrooks Automation Jan 1999 - May 2003Chelmsford, Ma, UsDesign and implement Exchange, NT, Network and End User support environments. Manage Helpdesk, Siebel Admin, Network and e-mail -
Electronics Petty Office (Et2)Us Navy Jan 1988 - Jan 1992Washington, Dc, UsServed in United States Navy on the USS Oliver Hazard Perry (FFG 7) as an Electronics Technician, Second class Petty Officer. Specialized in Radio and Cryptography communications equipment
Craig Preston Skills
Craig Preston Education Details
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Northeastern UniversityMis -
Brandeis UniversityComputer And Information Systems Security/Information Assurance - Graduating In 2023
Frequently Asked Questions about Craig Preston
What company does Craig Preston work for?
Craig Preston works for The Tjx Companies, Inc.
What is Craig Preston's role at the current company?
Craig Preston's current role is Technology Executive that helps organizations effectively shape their information security, infrastructure, operations, and digital practices.
What is Craig Preston's email address?
Craig Preston's email address is cr****@****ain.com
What is Craig Preston's direct phone number?
Craig Preston's direct phone number is +178156*****
What schools did Craig Preston attend?
Craig Preston attended Northeastern University, Brandeis University.
What are some of Craig Preston's interests?
Craig Preston has interest in Social Services, Children, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Animal Welfare.
What skills is Craig Preston known for?
Craig Preston has skills like Service Desk, It Operations, Vendor Management, Process Improvement, Business Process, Itil, Troubleshooting, Outsourcing, Program Management, It Management, Business Process Improvement, Management.
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