Craig Whittaker Email & Phone Number

Perth, Western Australia, Australia

Responsibilities include:- Working with senior stakeholders to devise new ideas aimed at increasing automation and reducing operational inefficiencies across the business- Eliciting business requirements and communicating these requirements to the technical delivery teams- Documenting and prioritising a product backlog for operational enhancements and compliance items- Coordinating, facilitating and performing System integration testing (SIT) and User Acceptance Testing (UAT) ahead of planned system outagesHighlights include:- Winner: 'Becoming the Driving Force' (RAC Insurance Employee of the Quarter) Q3 FY21- Nominee: 'Becoming the Driving Force' (RAC Group Employee of the Year) FY21

Perth, Western Australia, Australia

Managing a team of Delivery Analysts in the Insurance business to get the best strategic results for the Claims business.Responsibilities include:- Allocating resources to key pieces of work and ensure there is coverage across all stages of projects/initiatives- Working with senior stakeholders to devise new ideas aimed at increasing automation and reducing operational inefficiencies across the business- Taking responsibility and ownership of the management of system applications and coordinating any planned or unplanned outages to ensure minimal operational impact and optimal benefits

Perth, Western Australia, Australia

Performing as a Product Owner (PO) in the Claims department by acting as a conduit between the demands and requirements of the business and the technical delivery teams.Responsibilities included:- Coordinating User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development- Preparing, collating and delivering testing recommendations for system changes- Managing system outages ensuring awareness across the business and mitigating potential impacts

London, United Kingdom

Liquidity Reporting- Utilising advanced Excel skills to produce weekly, monthly and quarterly liquidity returns (LCR, ALMM, NSFR reports) and monitor liquidity risk via various metrics for JPMorgan UK and European entities, as per Prudential Regulation Authority and European Banking Authority regulations.- Experienced user of external risk management systems including but not exclusive to Tableau, JIRA, Symphony and Microsoft Excel along with numerous internal systems.- Conducting balance sheet analysis to evaluate key drivers of week-on-week and month-on-month movements, providing commentary to key stakeholders.- Testing and implementing new systems, creating and updating standard operating procedures (SOPs), training colleagues and liaising with internal and external auditors.

London, United Kingdom

Prime Brokerage - Equity Derivative Trader Assistant. - Supporting the EMEA equity swap sales and trading desk.- Experienced user of external systems including Harmony, JIRA and Symphony along with numerous internal risk management systems.- Capturing and booking trades.- Product Management and Support.- Risk Management.- Business Reporting.

Bournemouth, United Kingdom

- Responsible for ensuring a large number of settlements are made each day, including working to intra-day currency cut-off deadlines.- Working to the demands of the business by showing initiative in the categorisation and prioritisation of daily workload to ensure issues are highlighted and addressed in a timely fashion.- Liaising directly with middle and front office stakeholders to deliver efficient client service in the settlement of cashflows.

Bournemouth, United Kingdom

- Project Management, Data Migration & coordination.- IBSP, Client Confidentiality, Funds Transfer policy awareness & adherence.- Counterparty reference data setup & maintenance in various back office systems.- Reference data setup for confirmations, settlements processes in relevant systems.- Callback, coordination & handling of counterparty data in line with firm’s policies and control structures.- Supporting teams ranging from locations such as Calgary, Canada, to Singapore, over a 6am to 10pm timespan.

Manchester, United Kingdom

One year university placement as a marketing assistant with United Aluminium, a B2B company located on the outskirts of Manchester, United Kingdom.Projects included:- Contacting magazines and publications regarding advertisements.- Uploading latest news and products to company website.- Preparing marketing and advertising documents for use at trade fairs and distribution.- Writing PR for distribution into trade magazines and websites.

Ba (Hons), Marketing Management, 2:1

A Level, Business Studies, Psychology, Physical Education

Activities and Societies: First XI Football Team