My goal is to lead teams developing and implementing customer strategies to increase leads, customer loyalty and share of wallet by communicating with customers across multiple channels. With over 25 years of business experience, including digital marketing, online and ecommerce, I develop core strategies leveraging personalized customer content to drive sales (on and offline) resulting in stronger customer engagement.Experience:I design and implement interactive strategies for B2B companies using digital tools and processes, marketing automation and multi-channel marketing media. I have managed the P&L for online stores and have responsibility for the content and design of external and internal websites. I work with cross-functional teams - agencies to IT, to design the best CX (front) and technical (backend) for digital experiences while delivering results through digital channel performance and measurement of metrics and analyticsBusiness Strategy, Digital Marketing and CX Strategy, Customer Segmentation, Marketing Automation, Marketing Team Development, Web Strategy and Development, Email marketing, and Agile Marketing Project Management
Listed skills include Direct Marketing, Development, E Commerce, Capital Budgeting, and 23 others.