Emily Craig Email & Phone Number

I am dynamic event and hospitality specialist, I possessing a rich background in crafting exceptional guest experiences.My journey has led me through dynamic roles, from crafting personalized interactions as a Guest Service Agent at Heathman Hotel to executing over 140 events annually as a Senior Conference Services & Events Manager at Salish Lodge and Spa. Along the way, I've honed my skills in cross-departmental collaboration, budget management, and client relationship building.Proficient in a range of tools, from Salesforce and Excel to Opera and more, I've streamlined processes, driven upselling strategies, and consistently achieved exceptional satisfaction scores. A strong believer in mentorship and continuous learning, I've trained and elevated fellow professionals in the industry.Armed with a Bachelor's degree in Communication Studies from Loyola Marymount University, I bring refined communication techniques to every aspect of my work. My commitment to excellence is reflected in my history of exceeding targets and consistently delivering results.

Listed skills include Microsoft Office, Social Media, Time Management, Event Planning, and 29 others.

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  Event Specialist

  Incident Iq

  Jul 2024 - Present - Atlanta, Georgia, United States

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  Loyola Marymount University

  Bachelor Of Arts (B.A.)