Craig Frost Email & Phone Number

Miami, Florida, United States

Miami, Florida, United States (Remote)

Miami, Florida, United States

Miami, Florida, United States

I currently manage a portfolio of nearly 50 projects spanning real estate, finance, transportation, energy,public utilities, and local government. I am responsible for maintaining client relationships, understandingclient pain points, and proposing Geospatial Information Systems (GIS) solutions to solve for them whilecommunicating with all stakeholders throughout the project lifecycle.My Achievements/Tasks include:• Writing proposals, performing needs assessments, and determining GIS strategies for organizations.• Communicated with, coached, and coordinated project employees• Performed tasks central to organizational success, including scheduling, budgeting and accounting,and resource management• Leveraged Salesforce, Jira, Microsoft 365 (including MS Project), and other tools to successfully deliverprojects on time and within budget

Southfield, Mi

As a Solutions Engineer, I was responsible for understanding clients' challenges and recommending andimplementing spatial solutions to solve them. My clients range from public utilities serving millions ofcustomers such as Tampa Bay Water to Fortune 1000 companies (e.g. Lexmark, NiSource Energy), andthe governments of local governments of all sizes.My Achievements/Tasks include:• Coordinated and developed the public-facing COVID-19 dashboard for the City of Austin, Texas.• Integrated Telog sensor data with GIS using OSISoft PI and created ArcGIS Operations Dashboards tothoughtfully display data in real-time for the White House, Tennessee utility district.• Designed, developed, and implemented a fire hydrant inspection program for the City of Detroit,Michigan, helping the city restore its compliance, resulting in reduced insurance premiums for cityresidents.• Assisted the emergency response team of Lawrence, MA to capture, understand, respond to, andcommunicate the city's recovery after the 2018 natural gas pipeline explosion.

Southfield, Mi

As a GIS Analyst at GISinc, I was responsible for performing geospatial analysis on data for hundredsof clients including the United States Navy, the City of San Francisco, and Dollar General, Inc.. Mysolutions helped clients solve their most difficult spatial problems, ranging from understanding energyconsumption to helping reach energy reduction targets to optimizing transportation and route planning.My Achievements/Tasks include:• Developed Crystal Reports to assist the US Navy in reaching its yearly energy reduction goals as partof the Navy Energy program.• Facilitated onsite workshops to improve the existing processes for approving digital construction plansfor the city of San Francisco• Analyzed battery theft data to help Dollar General, Inc. understand the best store configuration tomaximize loss prevention.

Detroit, Mi

As a Computerized Maintenance Management System (CMMS) Administrator, I was responsible formanaging a small team's maintenance activities at several water and wastewater facilities aroundSoutheast Michigan. I also functioned as an advisor, assisting clients with choosing software for theirneeds and implementing a suitable program. During this time, I was certified in five software packages,including ePAC, Cityworks, GBA, JobCAL, and ErPortal. I routinely presented at software conferences andfacilitated training in CMMS, Crystal Reports, and introductory GIS.My Achievements/Tasks include:• Delivered project presentations at software user conferences• Trained clients on all aspects of CMMS including Crystal Reports, RDBMS, O&M, and GIS• Palm Bay, FL - Collected nameplate information for thousands of city-owned assets and establish aGIS for the city. Digitized all relevant O&M manuals and established a maintenance routine for city pumpstations, EQ basins, water treatment facilities, wells, etc.

Certificate In Project Management, Project Management, In Progress

Bachelor Of Business Administration (Bba), Management Information Systems, General