Primary technical resource for Sonim's global sales force. Responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales teams as the key technical advisor and product advocate. Articulate technology and product positioning to both business and technical users, able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Establish and maintain strong relationships throughout the sales cycle including providing post-sales support when required.· Work with product and sales teams to interpret customer requirements and deliver solutions with the end goal of sales in mind.· Demonstrate an understanding of what the customer will need in terms of ongoing support and manage expectations of the customer and sales organization.· Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.· Successfully tailor demonstrations for customers, trade shows, and special events.· Work closely with customers to set up and maintain a successful demo period. Be the customer's advocate by answering any questions and address any issues encountered as needed.· Determine and suggest improvements that might lead to cost savings or other client benefits.· Work with the client to problem-solve through every hurdle during the sales process.· Develop written and video presentation training content for customer training and self-support.· Gather customer feedback and provide feedback to the R&D to ensure products are being improved and developed to serve current and future customers.· Provide clear and accurate responses for RFPs and/or contribute technical solutions directly to proposals.· Work in tandem with the sales team on presentations to ensure accuracy.

Cloud platform engineering developing custom data delivery and storage solutions. Development, deployment and ongoing management of custom IoT solutions to meet a customer's data warehousing and routing needs utilizing cloud platforms such as Google Cloud Platform and Amazon Web Services.Develop and manage on-prem, cloud and hybrid solutions.

SME level consultant delivering WWAN solutions, device configuration, MDM design, implementation and administration services. Deliver custom solutions requiring standard through complex products solutions from vendors such as Cradlepoint, Digi, Sierra Wireless, Sputnik, WattBox, iOS, Android, SOTI, Airwatch, CalAMP, Novatel, Pepwave and Sixnet. Pre-sales engineering of WWAN designs requiring custom configurations such as VPN tunneling, Private VLAN, guest Wi-Fi, remote power management and wireless failover. Deployment and administration of custom WWAN solutions ensuring the customer is properly deployed and protected with current software and firmware updates on an ongoing basis.Device pre-delivery configuration using native settings and public/private applications. Custom device configuration utilizing vendor products such as Apple Configurator, DEP, VPP and MDM. Device management of custom configuration and applications via Cradlepoint (NetCloud Manger), Sierra Wireless (AirVantage), SOTI (Mobicontrol), Airwatch, Sputnik (guest Wi-Fi), Accelerated Concepts, Digi, WattBox (Remote Power Management).Design, build, deliver and manage custom cloud solutions using Google Compute Engine (Virtual Machines), AWS IoT, Greengrass, Kinesis, S3, CloudFront, RDS, DynamoDB. IoT data delivery and warehousing, virtual servers (Windows Server x, including Active Directory, Web Services, application servers), web hosting services and database housing and management.

Pre-Sales solution engineering, technical design and project management of SaaS products including Google G-Suite, Microsoft Office 365 and SSO services. Google G-Suite and Ping One SSO technical lead, MSO 365 and Dialpad.Served as the trusted advisor to the customer (internal and external) and voice of the customer to product development and marketing teams.SaaS pre-sales engineering, change management planning, deployment services, cloud security and industry security compliance advisor. Customer and internal technical training development and delivery, escalation management, and product roadmap planning. Established partnerships with product development and marketing teams to establish business process improvements. Testing lab design, deployment, and management for testing and customer POC. Experience with VM Ware ESXi, Azure, Hyper-V, Virtual Servers, Virtual Desktops, Windows Server, Microsoft Exchange Server, DNS, DHCP, SSL, NAT, TCP/IP, Horizon Air beta tester. Certified G-Suite Deployment Specialist.Long history of leading C-level product demonstrations and discussions at Sprint's Executive Briefing Centers.

National SE providing pre and post-sales wireless engineering and support to corporate-wide solution engineers and sales reps utilizing written and oral communications.Served as the trusted advisor to the customer (internal and external) and voice of the customer to product development and marketing teams. Attend remote and in-person customer meetings serving as the technical expert to build the right solution and provide accurate RFP response.Blackberry, Goodlink, Business Connections pre-sales engineering and deployment services. Testing lab design, deployment, and management for vendor testing and customer POC. Established partnerships with product development and marketing teams to establish business process improvements. Experience with deployment and management of VM Ware ESXi, Virtual Servers, Virtual Desktops, Windows Server, Microsoft Exchange Server, Microsoft ISA, DNS, DHCP, SSL, NAT, TCP/IP.Wireless device field trial testing and SME level support, technical and sales training development and delivery for feature phones, Apple, Android, WebOS, wireless modem, hot spot, M2M, direct connect and others.Mobile Device Management (EMM) SME for Airwatch. SE and Business sales technical and training lead. Managed the Airwatch MDM demo environment for Training and POC purposes. Airwatch certified.

Wireless sales technical support and escalation management for all products across the Sprint portfolio including internal B2B applications.