Craig Gardner Email and Phone Number
United Kingdom
Craig Gardner's Location
United Kingdom, United Kingdom
Craig Gardner's Contact Details
Craig Gardner work email
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Craig Gardner personal email
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Craig Gardner phone numbers
About Craig Gardner
I am the interim Director of Information Technology at Charterhouse Group. I have over 25 years of interim experience in troubleshooting, transformation programmes and IT Operations delivering global IT solutions for various industries, including manufacturing, hospitality, retail, media, telecom, and financial services. I have designed and implemented multiple Cyber and Information Security strategies and worked extensively with data warehousing and big data. I solve major IT problems, improve IT capabilities, reduce costs, increase employee satisfaction, and enable agile and flexible growth. I have in-depth international experience and have travelled and worked extensively in America, India, and Africa. I enjoy working at all levels, from group board to day-to-day delivery, and I am capable of writing the strategy, developing the teams, and delivering the detail. I have broad and in-depth technical knowledge and I can hold my own in any debate. I have over 50 LinkedIn recommendations, many from board members, testifying to my leadership, personality, work ethic, and tenacity. I get things done that others say can't be done, I demystify technology, and I deliver every time while taking the people with me.
Craig Gardner's Current Company Details
Tunstall Healthcare Group
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Interim Global Technical Operations Director
United Kingdom
- Website:
- americas.tunstall.com
- Employees:
- 124
Craig Gardner Work Experience Details
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Interim Global Technical Operations DirectorTunstall Healthcare GroupUnited Kingdom
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Interim Chief Information OfficerDss+ Dec 2023 - PresentGeneva, Ch -
Director Of Information TechnologyCharterhouse Group Mar 2023 - Dec 2023Aldgate, England, Gb -
Service Delivery Director (Interim)Sysco Apr 2022 - Mar 2023Houston, Tx, Us -
Head Of Information TechnologyCreo Medical Jan 2021 - Mar 2022Chepstow, Monmouthshire, Gb -
Head Of Information TechnologyCoventry Building Society Nov 2018 - Jan 2021Coventry, GbThe Coventry Building Society was formed in 1884 and is the UK's 2nd largest building society with assets of over £46 Billion. The Coventry is a mutual building society has over 1.9 million members and 70 branches in and around the West Midlands. -
Group It Director (Interim)Helios Towers Nov 2017 - Oct 2018London, GbHelios Towers is a market-leading telecom tower infrastructure company that operates solely in Africa. Helios aims to be a best in class tower company, building and operating vital telecommunications infrastructure that empowers people and stimulates growth in emerging markets. -
Group Head Of Service Delivery (Interim)Jcb Jun 2016 - Oct 2017Rocester, Staffordshire, GbJCB employs 12000 people on four continents and retails its products in 150 countries. I spent 14 months creating, implementing and refining a group service delivery capability from the ground up. This involved changing outsource partners in India and USA, creating a group service management function in the UK and introducing automation of key business processes and toolsets. We also created a new Cyber Security forum and executed key infra replacement projects. This was all delivered at no additional cost and was very positively received. -
Interim Head Of Service DeliveryWhitbread Apr 2015 - Feb 2016Houghton Regis, Dunstable, GbWhitbread is the UK's largest hotel, restaurant and coffee shop operator with 45,000 employees who are passionate about making everyday experiences special for its millions of customers in the UK and overseas. With core brands such as Premier Inn, Costa, Beefeater Grill, Brewers fayre, Table Table and Taybarns the business is enjoying strong growth and increased market presence. -
Interim Head Of Infrastructure ServicesMetropolitan Police Sep 2014 - Mar 2015Westminster, London, GbThe Metropolitan Police Service is responsible for law enforcement in Greater London. They are the largest police force in the United Kingdom by a significant margin and include in excess of 31,500 sworn police officers and 13,500 police staff which makes them one of the largest police forces in the world. I am responsible for the timely and cost effective delivery of infrastructure and associated services through in house and outsource external partners. -
Interim Head Of Service DeliveryValue Retail Jan 2014 - Jul 2014Bicester , London, GbValue Retail is the only company that specialises exclusively in the development and operation of luxury outlet shopping Villages. Value Retail provides its guests with an outlet shopping experience unrivalled anywhere in the world. The Villages are must-visit international shopping destinations for European and global visitors. Today Value Retail serves the world’s leading brands through a unique retail proposition in nine key European tourism markets with 2 new villages opening in 2014 in China. Each Village offers brands exceptional growth, the development of new markets and an introduction to new customers. Value Retail delivers consistently improving performance, striving to build and maintain long term partnerships with the brands it serves. -
Interim Service Delivery DirectorLaterooms.Com Jun 2013 - Jan 2014London, London, GbThe LateRooms Group is a very successful entrepreneurial business located in the North West which searches for the best accommodation deals available in real time across its all-encompassing supplier base. Located in Bangkok and Singapore AsiaRooms also provides these valuable services for Asia Pac. The group became part of TUI Travel PLC in 2006 who manage 240 trusted brands in 380 countries with in excess of 30 million customers. -
Interim Service Delivery DirectorMichael Page Jan 2013 - Jun 2013Addlestone, Weybridge, GbOver the last 30 years Michael Page has grown to become one of the worlds leading recruitment companies employing in excess of 5000 people and operating in 35 countries across the globe. My role is to ensure that all aspects of service delivery from laptops and data centres through to key business processes and applications are optimised, cost effective and adding maximum value. -
Interim Digital Programme DirectorMoneysupermarket.Com Jul 2012 - Dec 2012London, London, GbMSM are revolutionising the way we talk to and engage with our customers by implementing a cutting edge digital marketing capability. My role is to lead the IT Team in partnership with the business to deliver against very challenging timelines and deliverables. Working with US East and West coast vendors it’s a frenetic and exciting roller coaster of a ride making a difference in the UK's original and leading price comparison website. -
Interim Service Delivery DirectorMoneysupermarket.Com Dec 2010 - Jun 2012London, London, GbResponsible for all aspects of service delivery for the UK's largest and original price comparison website. Managing highly skilled teams across networks, infrastructure, data centres, on line fulfilment, test and development teams, systems administration, data storage, security and service management in a 24x7x365 operational ITIL best practice framework.
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Interim Business Support DirectorArqiva Jan 2010 - Feb 2011Winchester, Hampshire, GbArqiva is the company that runs the UK's multi channel broadcast infrastructure capability and is delivering the new Digital Switch Online Programme. Arqiva is formed via acquisitions from the IBA, ntl: Broadcast and most recently National Grid Wireless. As well as broadcast they also provide leading edge services to the UK's Emergency Services. -
Interim Services DirectorTrinity Expert Systems Aug 2008 - Jan 2010York, GbReporting directly to the CEO I am responsible for the operational provision of managed services and outsource contracts within this growth orientated information technology innovator primarily across Windsor Life and Swiss Re. Trinity offers a full IT suite capability across all technologies, platforms and vendors complemented by a highly qualified resource pool of professional services and accredited vendor relationship capabilities. -
Interim Service Delivery DirectorPunch Taverns Jun 2006 - Mar 2008Burton-Upon-Trent, Staffordshire, GbResponsible for legacy IT infrastructure and applications availability to enable 8500 licensed premises to trade across two businesses with both in source and outsource models. Punch is a multi vendor and applications environment with considerable accidental architecture created through continual acquisition and is currently going through business transformation and systems integration to unite IT and develop industry leading technology platforms. Responsible for all business disaster recovery planning and business continuity for critical business processes such as cash collection, order delivery and logistics. Line management reports of 100+ staff and high capital and operational budgetary responsibility. -
Associate Service Delivery DirectorPhones4U Jun 2002 - May 2005London, Islington, GbResponsible for the capability of this leading high street retailers ability to trade. Ran new stores team who opened 200 stores while under my tenure. Created Support Central which was a single point of contact support desk for all retail issues from IT hardware and software problems, stock ordering and security issues etc. Re engineered Customer Relations through a major service improvement plan plus Service Management for all 6 mobile phone networks. Reduced operating costs by 30%, drove key performance indicators up by more than 45%. Worked closely with the Customer Excellence Director to create and implement an innovative customer experience program which lifted customer in store conversion by some 50% and reduced returns by 65%. -
Head Of Service ManagementVirgin Media Feb 1999 - May 2002Reading, Berkshire , GbRan Service Management comprising a team of 16 ITIL qualified Service Delivery Managers responsible for £100 million of Enterprise revenues across all markets sectors. Products and services were from the ntl: products portfolio with a heavy mix of leading edge voice and data services with average account values of £1.5 million.I was primarily based within London and held personal responsibility for the finance sector for clients such as EBRD, West Deutsche Landesbank, Credit Suisse etc. Program managed the first VoIP installation within Europe at the ExCeL exhibition centre and was responsible for completion of the Millennium Dome network and its ability to open and trade successfully.Also ran customer installations and provisioining for cable modems. voice and download satellite TV products. -
Head Of Service ManagementCable & Wireless Communications 1996 - 1998Miami, Florida, UsCreated and managed a team of servce managers delivering high value, high dependency technology solutions to FTSE 100 customers primarily within London but also across the UK and Europe. -
Technical Support EngineerOrange 1993 - 1995Issy-Les-Moulineaux, Île-De-France, FrDelivered technical support solutions for all of Orange's customer base. Worked extensively with customer services teams to visit and resolve high profile customer issues.
Craig Gardner Skills
Service Delivery
Outsourcing
Stakeholder Management
Management
It Service Management
Strategy
Itil
It Operations
Business Process
Change Management
Leadership
It Strategy
Integration
Risk Management
Business Transformation
Project Delivery
Team Management
Disaster Recovery
Troubleshooting
Managed Services
Security
Data Center
Service Management
It Management
It Service Delivery
Infrastructure
Team Leadership
Crm
Networking
Business Process Improvement
Business Analysis
Customer Relationship Management
Program Management
Telecommunications
Project Planning
Team Building
Business Continuity
Enterprise Software
E Commerce
Prince2
Digital Marketing
Cloud Computing
It Director
Pmo
Craig Gardner Education Details
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Kings Norton Grammar SchoolEnglish -
Kings Norton Boys School
Frequently Asked Questions about Craig Gardner
What company does Craig Gardner work for?
Craig Gardner works for Tunstall Healthcare Group
What is Craig Gardner's role at the current company?
Craig Gardner's current role is Interim Global Technical Operations Director.
What is Craig Gardner's email address?
Craig Gardner's email address is cr****@****oup.com
What is Craig Gardner's direct phone number?
Craig Gardner's direct phone number is +4420749*****
What schools did Craig Gardner attend?
Craig Gardner attended Kings Norton Grammar School, Kings Norton Boys School.
What are some of Craig Gardner's interests?
Craig Gardner has interest in Children.
What skills is Craig Gardner known for?
Craig Gardner has skills like Service Delivery, Outsourcing, Stakeholder Management, Management, It Service Management, Strategy, Itil, It Operations, Business Process, Change Management, Leadership, It Strategy.
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