Craig Girolami Email & Phone Number

Kalamazoo, Mi, Us

Kalamazoo, Michigan, United States

Hire, train, develop staffCreate menus, standard operating procedures, recipes, and insure standards are maintained .Create beverage menus, & curate beverage selection.Procure all needed food, bey, & supplies.Communicate with guests, hosting large groups, banquets, and catering.

Kalamazoo, Mi

• Created and implemented a plan to increase service levels, reduce the debt load and increase profitability of the operation simultaneously.• Increased club member satisfaction and public reputation.• Grew membership by over 35 percent through membership reclassification, creative marketing and promotional efforts as well as face-to-face type networking.• Recruited, trained and supervise a staff of 20-25 employees.• Managed numerous projects such as redecorating, conversion of… Show more • Created and implemented a plan to increase service levels, reduce the debt load and increase profitability of the operation simultaneously.• Increased club member satisfaction and public reputation.• Grew membership by over 35 percent through membership reclassification, creative marketing and promotional efforts as well as face-to-face type networking.• Recruited, trained and supervise a staff of 20-25 employees.• Managed numerous projects such as redecorating, conversion of accounting and club management software, new computer network installation and multiple major building renovations. • Reduced expenses significantly by negotiation with existing vendors, changing vendors, altering services to better meet the clubs needs, reclassifying employees and improving internal procedures. • Created strong web presence for the Club to easily update the site and communicate with members. Show less

• Developed retail, restaurant and club accounts in a nine county area of southwestern Michigan, opening or re-opening several accounts. • Represented global portfolio of fine wines, demonstrating thorough knowledge of the products.• Provided wine list development, wine tasting and staff training in wines and wine service to grow sales with restaurant accounts.• Learned and implemented strategies to increase my organization and effectiveness to manage a nine county… Show more • Developed retail, restaurant and club accounts in a nine county area of southwestern Michigan, opening or re-opening several accounts. • Represented global portfolio of fine wines, demonstrating thorough knowledge of the products.• Provided wine list development, wine tasting and staff training in wines and wine service to grow sales with restaurant accounts.• Learned and implemented strategies to increase my organization and effectiveness to manage a nine county territory.• Displayed and merchandised product to increase sales in retail accounts. Show less

Certified Food Safety Manager, Food Safety

Certified Sommelier, Wine

Culinary Arts

Activities and Societies: Student Wine Society