Craig Harker Email & Phone Number

Teesside / County Durham

Middlesbrough

Hartlepool / Darlington

• Working with recently unemployed clients to support them back in to sustainable employment• Helping the company to achieve out come and sustainment payments by prioritising clients to fit the right job the first time

Teesside

• Management of events and promotions from start to finish• Managing, developing, motivating and creating rotas for front line staff• Business development management• Building relationships with existing clients in an attempt to increase their current spend• Overseeing the running of entertainment and security• Artists bookings and co-ordinating travel and accommodation arrangements• Online marketing and creating a data base using social network sites• Liaising with local press for advertisements, promotions and marketing• Able to multitask and work on a variety of projects simultaneously• Carry out regular stock checks and meet with local breweries to negotiate costs• Opened up Moby Grape late night venue and The George Pub in 2013 both in Stockton on Tees.

Redcar

• Engage with customer to introduce The Work Programme and conduct a one to one appointment• Develop an individual action plan to achieve entry into employment• Identify possible barriers and refer to mentoring services and specialist support partners as required• Maintain accurate audit of files and electronic data• Support, mentor and help develop new members of the team to reach their full potential• Personally assisted over 110 customers in to employment within 10 months• Chosen to be part of the ‘WorkSMART Team’ AKA ‘best of the best’ to look at ways to improve the way that front line staff can enhance performance by working smarter.

• Consistently exceeded jobs performance and sustainability• Over achieving on office targets and stood out as one of the top performers month after month• Working with a caseload of over 120 customers (office average 85)• Co-ordinating and organising additional interventions e.g. literacy and numeracy, life coaching etc.• Knowledge of local and national external organisations to refer customers

Stockton On Tees

• Community engagement to promote literacy and numeracy• Over achieved sign up targets by 100%• Used initiative to identify needs for additional classes. Organised implementation and running of these• Knowledge of local providers

Magaluf, Mallorca

• Summer public relations• Marketing distribution• Promotional work throughout Magaluf

Law, Sociology, Media Studies, Maths, Ict

Education record