Craig Harper Email & Phone Number

San Francisco, California, US

As SVP of customer success and delivery I established the client success team which is responsible for managing the post-sales process in the Enterprise customer lifecycle. Shaped the entire pre and post sales process from Pilot onboarding to post sales account management and expansion. Established the Client partners, CSRs and Product Experts.

San Francisco, California, US

Oversee sales enablement/sales engineering team and professional services from the initial sales contact, through pilots to onboarding. Provide technical and product expertise ensuring successful customer outcomes. Interact with customers to determine requirements, provide marketing analytics using Alembics Marketing Intelligence Platform.

Principal Researcher in Digital Tools Against Misinformation about Infectious Disease Treatments and Vaccines for the National Institutes of Health. Contract#: 75N93022C00049

Atlanta, GA, US

As a vice president of engineering, my duties and responsibilities are to plan, implement, and oversee engineering strategies, procedures, and goals for Decooda’s Products including our unstructured text analytics API, CORE, our Auto Topic Detection technology which automatically annotates data, our media services API which handle content collection and.

Stealth Startup

Visionary to the stealth, early stage technology startup focused on solving a future-state problem that has not yet been addressed. Drives the technical roadmap, design, and prototype development of a game changing product.

Palo Alto, CA, US

Revolutionized the market space with a highly innovative passive RF detection system (a dual-use military technology) which quickly generated interest from federal government agencies as well as national malls for the capture of shopper metrics and analytics. Directed technology planning, design, development, and execution, including product architecture.

irisnote provides an electronic notebook that eliminated the primary roadblocks facing researchers and scientists today by accelerating discovery, eliminating experiment replication, codifying institutional knowledge and formalizing the regulatory and audit process. Directed the technical roadmap and vision in collaboration with 2 Stanford alumni..

Berkeley, CA, US

Apisphere Inc is a wireless location based services company integrating real-time intimate computing, wireless tracking, search and messaging between smart phones, devices, clouds and online systems.Defined the corporate vision, strategy, and technical roadmap for tracking employee time and resource utilization; created easy-to-understand dashboards.

Capitalized on a gap in the market and founded a value-added reseller which consulted with Enterprise firms from tech to healthcare and provided a portfolio of services from ITSM to infrastructure monitoring. Developed a repeatable, high margin service engagement model. Managed and negotiated contracts and partnership agreements. Led the design of internal.

Avasta was one of the original Cloud Computing companies. It created the paradigm of infrastructure-on-tap for business applications. Avasta managed the stack from the network to the database layer, and in some cases manage the operations side of the applications. Avasta raised a total of $100M in equity and and equipment financing from HP, American.

Led strategy, vision, and business development for the currency trading company.

Master Of Business Administration - Mba, Channel Elite Mba

Bachelor Of Science - Bs, Computer Science

Bachelor Of Science - Bs, Quantitative Economics & Decision Sciences (Qeds)

Education record

Education record