Craig Hendrick Email & Phone Number

Greater New York City Area

Transformational leader who excels at developing break-through strategies and combining those strategies into integrated business plans which are delivered through high-performing teams. Offer global leadership experience and proven success achieving revenue, profit and business growth objectives for Fortune 500 companies. Extensive business background leveraging integrated strategies that are focused on top line growth and game changing innovation. Proven ability to lead organizations through extraordinary change, turn-around, and growth. Specific areas of expertise include: Operations Integration  P&L Management  System Enhancement  Regulatory ReportingFinancial Accounting  Strategic Planning  Revenue Growth  Client Relations  PMO  Collateral Management  Client Valuation  Dodd/Frank MAJOR ACCOMPLISHMENTS:• Managed several different Accounting, Operations and Project Management teams. • Responsible for over 200% increase in signed collateral agreements for firm reducing exposure to clients. • Created new client relations department to resolve operational issues with premier clients. Directly resulted in the retention of multi billion dollar clients including PIMCO and WAMCO.• Oversaw and collaborated with senior management, Sales, Credit, Product Control and Legal to resolve all Collateral issues from 1000+ clients with over $300 billion in collateral. • Identified and recovered $16,000,000 in funds owed from Trustee due to miscalculation of Corporate Loan interest.• Selected for assignment to London for development, testing and implement Global General Ledger System. Key contact for training 200+ U.S. users on new Global G/L system.• Developed system enhancements used to reduce manual tasks, increase efficiency and ensure correct posting to the General Ledger, which directly contributed to a decrease in head count.• Designed, tested and integrated reconciliation system for Front Office Trading.

Ny Area

Accountable for client marketing presentations and system demonstrations for “COLLINE” Collateral Management.Designed new client procurement process, including the implementation and training of COLLINE system.Spearheaded development and testing of client specific regulatory and CCP software upgrades to system.Interfaced daily with individuals at executive level of the client organization.Coordinated with London office daily for testing and implementation of all new COLLINE system releases.

TRS LEVERAGED LOANS OPERATIONS: Assigned to build, staff, develop and manage an operation team for the TRS Leveraged Loan desk.PREMIER CLIENT RELATIONS FOR DERIVATIVE PRODUCTS: Implemented, staffed and managed team of 10 associates responsible for all operational issues of Barclays Premier Clients across all derivative product sales desks.COLLATERAL MANAGEMENT AND CLIENT VALUATIONS:Managed Barclays Collateral area overseeing 1000+ client accounts daily to ensure proper margining of over $300 billion in collateral assets. Negotiated ISDA/CSA with Senior Management,Legal, Credit and Sales.OPERATIONS PROJECT MANAGEMENT:Provided operational support for ADP IMPACT implementation. Project initiative was replacement of all fixed income systems from front office, back office operations, down stream accounting, and regulatory systems.

GLOBAL PROJECT MANAGEMENT PMO:Assignment based in London to implement Global General Ledger System. Key contact for training of 200+ U.S. users on new Global G/L system across several fixed income departments.Provided project management support to Capital Markets. Responsible for integration of trading, accounting and operational systems from acquisition of NatWest and Alex Brown brokerage services. Migration of staff, including physical relocation and establishment of new facilities, phones and computer equipment.GLOBAL MARKET SECURITIES Managed staff of 25 accountants for the day-to-day activities for fixed income Capital Markets.

Bs, Business, Economics And Accounting

Education record