Craig Hillelson

Craig Hillelson Email and Phone Number

Director Of Operations at hugoWREN Consulting @ hugoWREN Mac Consulting
Craig Hillelson's Location
New York, New York, United States, United States
Craig Hillelson's Contact Details
About Craig Hillelson

I work to contribute to an environment that fosters the kind of focus and collaboration required to continually improve systems.

Craig Hillelson's Current Company Details
hugoWREN Mac Consulting

Hugowren Mac Consulting

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Director Of Operations at hugoWREN Consulting
Craig Hillelson Work Experience Details
  • Hugowren Mac Consulting
    Director Of Operations
    Hugowren Mac Consulting Apr 2021 - Present
    New York, New York, Us
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  • Agio
    Associate Director, Service Delivery
    Agio Aug 2019 - Apr 2021
    New York, New York, Us
    With a focus on process improvement and client satisfaction, I developed and managed a team of eight engineers providing service to thirty clients.
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  • Point
    Information Security Consultant
    Point Jan 2019 - Aug 2019
    New York, Ny, Us
    Contributed to table top exercises for clientsDelivered CIS 20 based security assessment
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  • Intersection Co.
    Director, Systems Engineering
    Intersection Co. Aug 2018 - Jan 2019
    New York, Ny, Us
    Working as a servant-leader, I focused on limiting distractions, defending the team’s time, and improving operational efficiency.
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  • Intersection Co.
    Director Of It Services
    Intersection Co. Sep 2015 - Aug 2018
    New York, Ny, Us
    Directed the delivery of IT services to 700 colleagues across ten sites, achieving consistently strong results in service metrics. Managed projects including email migrations, network upgrades, MDM adoption, and security assessment remediation.
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  • Control Group
    Director Of Operations
    Control Group May 2012 - Sep 2015
    New York, Ny, Us
    Managed the Desktop Support, Server, and Network teams tasked with supporting internal IT systems and clients, expanding support from 8 AM to 7 PM in the US to 24/7 in the US and Europe.
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  • Control Group
    Field Engineering Manager
    Control Group Nov 2008 - May 2012
    New York, Ny, Us
    Worked with a small group of technology warriors who installed and maintained technology infrastructure. Provided coaching, interfaced with clients, and served as a point of escalation.
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  • Control Group
    Field Engineer
    Control Group Apr 2007 - Oct 2008
    New York, Ny, Us
    Armed with a Metro Card, flash drives, and a wallet full of troubleshooting software, I roamed NYC battling malware, recovering data, and alleviating the headaches that technology causes.
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  • Apple
    Lead Mac Genius
    Apple 2006 - Apr 2007
    Cupertino, California, Us
    Contributed to management of seventy person team and served as an escalation point for customer issues.
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  • Apple
    Mac Genius
    Apple Aug 2004 - 2006
    Cupertino, California, Us
    Supported and repaired Apple products.
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  • Apple
    Keyholder
    Apple Jul 2003 - Aug 2004
    Cupertino, California, Us
    I helped customers with technology issues, assisted with physical inventory, and helped manage a team of thirty five full and part time employees.
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  • Apple
    Inventory Control Specialist
    Apple Aug 2002 - Jul 2003
    Cupertino, California, Us
    I received and accounted for product.
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  • The Juilliard School
    Help Desk Engineer
    The Juilliard School Aug 1998 - Dec 2001
    New York, Ny, Us
    Routed support requests and performed light troubleshooting.
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Craig Hillelson Skills

Mac Os X Mac Os X Server Mac Mac Os Troubleshooting Customer Service Microsoft Office Ios Iphone Project Management Html Photoshop Windows Adobe Creative Suite Mobile Devices Technical Support Os X Windows Server Windows 7 Iwork Linux Active Directory Networking Servers Cloud Computing

Craig Hillelson Education Details

  • The Juilliard School
    The Juilliard School
    Classical Guitar
  • University Of Cincinnati
    University Of Cincinnati
    Classical Guitar

Frequently Asked Questions about Craig Hillelson

What company does Craig Hillelson work for?

Craig Hillelson works for Hugowren Mac Consulting

What is Craig Hillelson's role at the current company?

Craig Hillelson's current role is Director Of Operations at hugoWREN Consulting.

What is Craig Hillelson's email address?

Craig Hillelson's email address is cr****@****ion.com

What is Craig Hillelson's direct phone number?

Craig Hillelson's direct phone number is +121234*****

What schools did Craig Hillelson attend?

Craig Hillelson attended The Juilliard School, University Of Cincinnati.

What are some of Craig Hillelson's interests?

Craig Hillelson has interest in Human Rights, Education, Arts And Culture, Economic Empowerment.

What skills is Craig Hillelson known for?

Craig Hillelson has skills like Mac Os X, Mac Os X Server, Mac, Mac Os, Troubleshooting, Customer Service, Microsoft Office, Ios, Iphone, Project Management, Html, Photoshop.

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