Craig Houston Email and Phone Number
Craig Houston work email
- Valid
- Valid
- Valid
Craig Houston personal email
Craig Houston phone numbers
Twenty year veteran in consumer finance risk management with Fortune 500 companies, responsible for risk mitigation strategies with distinguished track record of increasing profitability, establishing a control and governance culture, and leading analytic teams.Goals:Leveraging past experience and aptitude for driving profitability through operational, credit and collections risk management acumen and design of experimentation.Leading large organizations to achieve audacious profitability goals through bottom line focus.Obtaining and developing top shelf talent to achieve continuous improvement and operational targets.Building a performance based culture driven through effective recruiting, consistent goal setting, and meaningful development and motivation of talent.Specialties: Business start up.SDM project delivery methodology.Business Process Modeling methodology.Project and initiative prioritization discipline.Formal system and operation gap analysis.Large vendor management and MSA negotiation.Design of experiment methodology and discipline.
Shaw Systems Associates, Llc
View-
Senior Vice President Of Product StrategyShaw Systems Associates, Llc Apr 2024 - PresentHouston, Texas, Us
-
Vice President Of Product StrategyShaw Systems Associates, Llc Mar 2018 - Apr 2024Houston, Texas, Us
-
Director, Solutions DeliveryOcwen Financial Corporation - Us Aug 2015 - Mar 2018West Palm Beach, Florida, UsResponsible for proprietary software development, enterprise software architecture controls and governance, strategic systems support, and enterprise software quality assurance functions. Manage a team of 80+ with a footprint across the US and India. -
Collections And Recovery Product ManagerShaw Systems Associates, Llc Aug 2013 - Aug 2015Houston, Texas, UsResponsible for application support, product development, customer support, sales support, and product innovation functions of two software for sale products for the financial services industry. Built strategic relationships with integration partners and C-Suite and executive stakeholders within customer organizations.
-
Vice President | Credit StrategyConn'S May 2012 - Aug 2013The Woodlands, Texas, Us- Establish, monitor, and optimize the Credit Policy for consumer lending- Establish, monitor, and optimize Collection, Customer Service, and Recovery strategy for a growing portfolio of consumer receivables- Leadership of the enterprise dialer and inbound call center technology maintenance and operations- Leadership of management reporting and analysis function for the credit division- Responsible for sourcing strategy for collection and recovery fulfillment -
Director| Enterprise Risk Operations StrategyAlly Financial Inc. Jul 2011 - May 2012Detroit, Mi, UsResponsible for designing, developing, socializing, implementing and monitoring the performance of various strategies to improve and optimize Asset Performance results for the Collections and Asset Recovery operations -
Director Of Collection StrategiesAlly Financial Inc. 2008 - Jul 2011Detroit, Mi, UsLead collection strategy development, administration, and analytics in coordination with key executives and C-level stakeholders for the North and Latin American portfolios. Responsible for setting, achieving and exceeding objectives for quality, portfolio performance and value generation for collection strategy testing and key strategic systems (e.g. Shaw Collections, Triad, and collection center telephony). Establishment of and adherence to controls and governance processes pertaining to strategic systems, operational changes, and strategic initiatives. Negotiating pricing with new and existing technology and service vendors. Development and mentoring of leadership bench strength.
-
Senior Manager - Strategic SystemsCapital One Auto Finance Mar 2003 - Aug 2007Mclean, Va, Us•Manage capacity planning for an IT budget of $11MM.•Work with the Directors of the various business units in Loan Servicing to prioritize projects and resolve capacity issues through regular steering committe meetings.•Responsible for delivering upon established project budget and implementation goals. •Direct corrective actions and scope change or delivery schedule decisions in support of implementation and budget goals.•Manage vendor relationship with ACS with an annual budget of $9.7 million.•Produced a 12% ($967K) reduction in expenses in 2006 due to contract renegotiation of ACS contract.•Establishing annual multi-million dollar IT project budgets.•Drive refinements to the application of SDM principles for project delivery in support of quality implementation goals.•Continual integration of risk management and control framework.•Lead a team of Business Systems Analysts to lead projects and develop business requirements. -
Senior AnalystCapital One Auto Finance May 2000 - Mar 2003Mclean, Va, Us•Developed exception reporting to enforce critical business rules using Crystal Reports and SQL.•Principal analyst in vendor selection for a new installment lending and collections platform for five lines of business across Capital One.•Produced formal system/process gap analysis for all servicing, collections, recovery, and payment processing functions for the integration of PeopleFirst.com.•Led project to integrate payment processing functions for PeopleFirst.com acquisition•Led project and developed system requirements for automating re-amortization of loans rejected from recurring ACH product resulting in avoidance of adding 3 additional FTE.•Developed QA procedures to satisfy regulatory, fiduciary and scale initiatives related to new loan origination.
-
Payment Processing Unit ManagerCapital One Auto Finance May 1999 - May 2000Mclean, Va, Us•Analyzed and re-engineered processes for a 750,000 loan portfolio.•Developed and managed reconciliation processes, procedures and infrastructure.•Led project and developed business requirements for pay by phone product using the Automated Clearing House.•Directed project to implement an automatic recurring debit payment option.
Craig Houston Skills
Craig Houston Education Details
-
The University Of Texas At ArlingtonFinance
Frequently Asked Questions about Craig Houston
What company does Craig Houston work for?
Craig Houston works for Shaw Systems Associates, Llc
What is Craig Houston's role at the current company?
Craig Houston's current role is Senior Vice President of Product Strategy at Shaw Systems Associates, LLC.
What is Craig Houston's email address?
Craig Houston's email address is ch****@****ems.com
What is Craig Houston's direct phone number?
Craig Houston's direct phone number is +121487*****
What schools did Craig Houston attend?
Craig Houston attended The University Of Texas At Arlington.
What skills is Craig Houston known for?
Craig Houston has skills like Vendor Management, Risk Management, Strategy, Management, Leadership, Process Improvement, Loans, Credit, Business Analysis, Change Management, Financial Services, Business Process Improvement.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial